Supply Chain Operations Specialist (Contractor)

PRIMARY DUTIES Order Fulfillment • Communicate & support Sales Team or Sales Coordinators on the special order and delivery requirements. • Ensure that shipment and delivery documentation aligned with the customer’s requirements and regulatory obligations. • Maintain cordial working relationship with both Internal and External Customers. Warehouse & Logistics • Work closely with freight forwarders in the arrangement of incoming deliveries, booking and collection schedules. • Partner with logistics sourcing team to drive freight RFQ exercise to achieve optimum freight rate & spend. • Work with service providers to provide accurate traceability and up-to-date status for all the in-transit shipments/deliveries. • Actively enforce all policies in place by the global transportation and logistics team. • Measure transportation KPI Goals, conduct monthly/quarterly review and manage the countermeasure process or corrective actions. • Ensure Goods Receiving, WIP status and Outbound transactions in ERP system are performed on a real time basis, in accordance with the physical transaction performed. • Maintain high inventory integrity and accuracy level of more than 99.9% in the entire supply chain pipeline, at all times. • Organize and lead the quarterly & annual stock count exercises for the entity. • Perform investigation if any complaints raised – quality & quantity aspects for both Inbound, Outbound & Transportation. • Produce regular stock reports, positions, and statistics on a daily, weekly and monthly basis. • Ensure the timely closure of RMA (Return Material Authorization), with proper quarantine of the physical parts. • Manage shipment discrepancy, missing or damaged cargo with freight forwarders. 1Confidential • File, follow up and close the claim / compensation with the service provider or insurance company. • Manage & track KPI of service providers to optimize the logistics operation and performance. • Ensure all the logistics & transportation charges are billed in accordance with the rates/ tariffs agreed before approving the payment. • Provide timely visibility to all freight spend by mode and service level. • Assist and guide the various stakeholders with any logistics/ transportation issues and any consolidation efforts in the supply chain. Trade Compliance • Manage customs operations including the compliance assurance for import, export, HTS Code and duty/tax requirements • Act in the capacity of the business’ primary representative to trade regulators affecting imports and exports processes. The involved agencies typically include, but is not limited to, customs authorities, Entry & Exit Commodity Inspection & Quarantine Authorities, commerce authorities and tax authorities. • Knowledgeable in applicable customs laws and regulations; vigilant on the dynamic changes of the trade environment and regulations in order to ensure that the business remains in compliance. • Strong problem-solving skills with ability to collaborate with the Customs Broker to diagnose complex customs-related issues, determine root cause analysis and to prescribe solutions and corrective actions. • Manage customs brokers effectively and tactically, making sure that the company appointed service providers are in full compliance with the regulations and the company’s requirements. • Proactively identify risk areas and take measures to prevent potential non-compliance with trade regulations by the business. Requirement： - Diploma/ Degree in Business Administration, Logistics, Transportation, Supply Chain Management, Engineering or equivalent, with at least 3-5 years of experience in related roles & job scopes. - Familiarity with Supply Chain best practices. - Hands-on experience in ERP such as Baan, Oracle, JDE or SAP is a must. 應徵者請在招聘官網投遞您的履歷申請，謝謝！ 官網申請網站： https://jci.wd5.myworkdayjobs.com/JCI/job/Taipei-City-Taipei-City-Chinese-Taiwan/Supply-Chain-Operations-Specialist--Fixed-Term-_WD30246015