業務助理(Sales Assistant)

• Handle daily customer inquiries, including order processing, and delivery schedule coordination. • Manage purchase orders, track shipment schedules, and communicate updates to customers. • Handle import/export operations including documentation, shipping, customs clearance, and compliance. • Coordinate closely with suppliers and internal sales teams to ensure accurate and timely order fulfillment. • Assist in inventory control, demand forecasting, backlog, and AR management. • Assist in handling customer complaints and follow up on corrective actions to ensure customer satisfaction. • Prepare reports (sales data, delivery status, backlog status) as required by management.