【外商上市公司／台北101】HR Solution Specialist人資專員 (C&B Focus)

Key Responsibilities 1. Payroll Management • Manage end-to-end payroll processing for assigned clients, ensuring accuracy and compliance with Taiwan labor and tax regulations. • Maintain and update employee records and payroll data accurately in HRM systems. • Process payroll accurately and on time in compliance with local laws and company policies. • Investigate and resolve payroll discrepancies in a timely manner. • Organize and maintain employee data securely and confidentially. • Handle employment contracts for contract placement service, including preparation, renewal, and termination. • Coordinate with clients, vendors, and contractors to ensure smooth onboarding, payroll disbursement, and statutory contributions. • Prepare payroll summary reports and provide analysis for both clients and internal stakeholders. 2. Client & Employee Communication • Act as the primary contact for clients, supporting onboarding, contract management, and employee life-cycle processes. • Communicate with clients to understand their payroll/HR needs and provide appropriate solutions. • Align client expectations with internal workflows to ensure smooth service execution. • Advise clients on local employment regulations and compliance requirements. • Assist in the onboarding process, including document collection, system setup, and orientation coordination. • Clearly explain contract terms and employment conditions to candidates and employees. • Maintain ongoing communication with employees to address questions and ensure a positive HR service experience. 3. Other Solution Service and Process Enhancement Management • Support HR consulting and training services, including preparing training materials, coordinating sessions, and handling client requests. • Contribute to process improvement initiatives and knowledge sharing within the team. • Contribute to special projects and initiatives to improve payroll processes and service efficiency. 4. Ad-hoc Tasks • Assist in preparing proposals, quotations, and client communications. • Perform other tasks as assigned by supervisors and management. Requirements • Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or related field. • Strong communication skills in Mandarin and English (spoken and written). • Excellent organizational skills and attention to detail. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR/payroll systems. • Ability to manage multiple tasks and meet deadlines. • Customer-oriented mindset with strong problem-solving skills. Preferred Qualifications • 2–4 years of experience in payroll, HR operations, or HR outsourcing services. • Knowledge of Taiwan labor laws and payroll practices; exposure to APAC region is a plus.