客服工程師Customer Support Engineer(台南)CCS Global Team (Replacement)

09/26更新
3 天內處理過履歷
應徵

工作內容

****Job Description **** 1. Perform complex customer support activities involving the installation, modification, repair and preventive maintenance of Brooks equipment and systems to ensure proper working order. 2. Isolates and resolves complex equipment malfunctions, and implements corrective action. 3. Works under minimal supervision following established policies and procedures to ensure company and customer quality standards are met. 4. May act as Local/Shift/Site CSE to coordinate work direction for other Service Engineers and install support as needed. 5. Position will be located in Taiwan region. Candidate may be assigned to support a specific customer site or Product, depending upon business needs. 6. Required to work in a Clean Room environment wearing a full clean room suit according to customer requirements. *Frequent travel to Japan & Germany in 2026 is required for training, collaboration, and meetings.

工作待遇

待遇面議

(經常性薪資達 4 萬元或以上)

工作性質

全職

上班地點

台南市新市區

管理責任

不需負擔管理責任

出差外派

需出差,一年累積時間約六個月以下

上班時段

日班,09:00-18:00

休假制度

週休二日

可上班日

一個月內

需求人數

1人

條件要求

工作經歷

2年以上

學歷要求

大學、碩士

科系要求

機械工程相關、電機電子工程相關、工程學科類

語文條件

英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等

具備駕照

普通小型車

其他條件

****Other Job Requirements**** 1. Requires systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause of an outage, with the ability to handle problems independently and implement corrective action. 2. Must be available and willing to travel, domestically and internationally as needed and be available for specific emergency on-call work. Depending upon business needs travel can vary greatly to as high as 60% of the time. 3. Must be proficient with use of a PC, Windows based Operating Systems. Be able to use the company’s standard software to generate reports, presentations and document the daily activities as defined and expected by your manager. ****Work Assignments**** •Work performed will generally be committed to supporting a specific site, region and/or product(s) depending upon business needs. •Work schedule is to align with customer needs. Scheduling environment will be flexible to include Compressed Work Weeks (CWW), Night Shifts, and Weekends in an individual or team basis. On-call availability is required. *Frequent travel to Japan & Germany in 2026 is required for training, collaboration, and meetings.

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福利制度

Brooks Automation Taiwan 提供員工優於勞基法的休假、福利、加班費及津貼。 ◆ 薪資/獎金 1.保障14個月(業務除外) 2.節日禮金、開工紅包 3.員工紅利獎金 4.員工人才推薦獎金 ◆ 請假/休假制度 1.年度特休14日(剛入職即給當年度比例) 2.舊制休假4日改為彈性休假 3.全薪病假15天 保險類 1.勞保/勞退 2.健保 3.員工團保 4.眷屬團保 5.意外險 6.職災保險 ◆ 休閒 1.尾牙/抽獎 2.員工旅遊 3.福委會承辦各項活動 ◆ 補助 1.員工健康檢查(每年10000元包套檢查項目) 2.員工機車、汽車位 3.員工在職訓練 4.交通津貼補助(視職務) 5.電信費補助(視職務) 6.福委會津貼_-結婚生育禮金,喪禮慰問金

聯絡方式

聯絡人

李小姐
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