Process Support Engineer (請至公司官網應徵)- Location: Hsinchu

Position Summary Applied Materials is looking for a skilled Process Support Engineer to join our Advanced Packaging Technology team. You will provide hands-on support for semiconductor process technologies, focusing on one of the following areas: PVD, Plasma Etch, CMP, or CVD. In this role, you’ll work closely with internal R&D and customer fabs to optimize equipment performance and resolve process issues. You’ll contribute to technology evaluations, first-in-fab demos, and process improvements for high-volume manufacturing. This is a technical, non-managerial position reporting to the Process Support Manager. Prior experience in advanced packaging is helpful but not required—we value deep expertise in your process domain and a strong drive to innovate. Role Responsibilities: • Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment  • Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices  • Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments  • Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues   • Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust  • Apply your growing knowledge of best practices to offer a new perspective using existing solutions   • Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements  Qualifications: • Master’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field  • 5-15 years of experience in the semiconductor fab or equipment industry. In-depth knowledge of CVD/CMP/Etch process tool is highly preferred • Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders  • Communication proficiency in English language