60% Event Administrative support
• Provide administrative support in associate with education events (design meeting invitation, set up registration link, event request forms, speaker request form, prepare pre- and post-event documents and reports)
• Plan and coordinate logistics for events (flight and accommodation booking, venue decoration..etc.)
• Ensure payments to vendors are made on-time
• Vendor & contract management
• Work with APAC teams to streamline internal paperwork process
Support medical education events on-sites
Ensure Legal & Compliance guidelines are met for the department
• Incorporate regular communication with Legal & Compliance to understand present and changing parameters.
• Be the gatekeeper to ensure all arrangement have met the compliance guideline
30% Digital education platforms management
• Maintain and improve corporate online education platforms (website & APP) contents for Taiwan
• ZBI LINE Official account members & communication management
• Implements new vehicles for communication in response to technological advancement (VR/AR)
• Promote and drive user adoption rate for the online training platforms
• Online event announcements and promotions
• Coordinate with Taiwan and oversea counterparts to ensure the digital platforms contents are the most relevant to customers
• Be aware of and ensure company branding and ZBI specific branding is adhered to and met
10% Fellowship
• Assists the success of Taiwan fellowship applications
• Communicate with APAC team and US hospitals for the education needs and travel arrangements of the fellowship program
1、輸入、處理並追蹤客戶訂單(Enter, process and track customer orders.)
2、將訂單資料備存(Archive backup of order data 【trade system】.)
3、聯繫及協客戶與工廠的訂單問題,確認交貨期(歐洲線)(Contact and coordinate customer and factory order issues, confirm delivery time.)
4、提供出貨文件,協助業務人員控管出貨(Provide shipping documents to assist business personnel to control shipments)
5、供應商管理、詢價、議價、驗收及問題反應作業(Supplier Management, Inquiry, Negotiation, Acceptance and Inquiry and Response.)
6、確認交期安排(Confirm delivery schedule.)
7、國際展覽企劃及申請、參與(International exhibition planning and application, participation in planning and coordination of marketing activities.)
8、既有客戶客情維繫(Existing customer relationship maintenance: price negotiation, customer complaint return.)
9、相關產業訊息收集(Collection of relevant industry information and intelligence.)
10、相關文件管理(Report and document file production, compilation, sending and receiving and management.)
11、處理一般業務行政作業(Handling general business administration and general affairs.)
12、訪客接待(Visitor reception.)
13、其他主管交辦事項(Other tasks assigned by the supervisor.)