負責台灣區的合約業務電話銷售(內勤)
工作職責:
1、在主管的領導下,完成銷售目標。
2、維護客戶關係,負責區域內的市場開發與維護。
3、收集並提供市場調查資料。
4、完成公司的各種管理表格,及時提出合理建議。
5、維護現有的客戶關係,開發新的客戶資源。
6、維持內部、外部的良性溝通,提高訂單週轉效率。
Role and responsibilities:
Inside sales of service contract in Taiwan, including maintain existing customer, develop new customer resources, documentation and data collection and analysis.
1.Sales
-Support Sales in daily sales administration functions.
-Provide data and guides to help the sales and manage sales tracking tools and report on important information.
-Handle customers enquire including phone call and administer RFQs work closely with operations and agents to ensure progress on track.
-Suggest sales process improvements and stay up-to-date with new product and feature launches and ensure sales team is on board
2.Customer
-Maintain and solidify business relationships with the customers and their vendors.
-Understand customer’s needs in contract logistics and suggest corresponding solutions.
-Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
3.Operation
-Monitor the operation service quality ensure fulfil the requirement of the customers.
-Collaborate with operations to implement solutions to the customers.
-Liaise with internal and external parties to ensure smooth operations.
-Conduct customer visits when required.
4.AR monitoring
5.Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
本職位負責協助業務人員完成事前文案文件準備與事後業務之行政後勤工作,以及客戶溝通事宜等。這是一個非常重要的職位,對公司業務的順暢進展有著直接影響。本職位也有著良好的發展前景,能夠為您提供許多成長和晉升的機會。
我們正在尋找一位熱愛協助業務人員完成各項工作的業務助理。我們期待與您合作,共同成長壯大!
1. Arrange shipment through ERP operation.
2. Update supply plan and sample schedule to customers timely.
3. Provide shipping document to customers promptly.
4. Obtain credit information from customers
5. Assist Sales Manager to minimize sales risk