「Air Import Customs Brokerage 進口報關人員_桃園」的相似工作

1.空運進口報單製作及相關業務處理 2.報表分析,製作與彙整 4.客戶溝通與異常處理 4.貨況追蹤

• Ensure smooth and timely customs process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Custom files and reporting • Ensure accurate and timely client billing • Understand all the elements of the export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations. • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration • Assist with verification of customs declaration information and the submission of such to the customs authority • Ensure compliance at all times to regulations

Bonded Operations in Free Trade Port Area(自由貿易港區保稅業務) - Operation of bonded system GR (Goods Receipt) / GI (Goods Issue) -Monthly report analysis -BOM (Bill of Materials) application -Handling bonded-related exceptions -Reconciliation of bonded inventory accounts between systems -Handling import/export customs declaration issues

A.工作內容說明： 1.​保持與客戶間之聯繫，回覆e-mail、電話，並確認交貨期。 2.​輸入、處理並追蹤客戶訂單，並將出貨資料存檔備份。 3.依據客戶要求,安排出貨處理 4.與國內外 e-mail聯繫出貨狀況 5.進口報關作業協助處理 6.貨物追蹤系統之更新/維護 7.貨物異常處理,提供異常報告,跟進異常狀況,提供及時回應客戶 8.能夠利用 Excel 函數產生有用的數據，以便更好地與內部團隊保持一致，例如 Vlookup、Text to column….etc. B. 職責與責任： 1.作為客戶和內部部門之間的聯絡人，透過自始至終對問題有更廣泛的理解來解決客戶的疑問，並確保在整個過程中保持與客戶的溝通 2.為客戶提供相關知識和回應服務，包括協調服務品質缺陷的解決方案，此外透過客戶管理幫助組織滿足並超越業務銷售目標，以幫助公司更好地了解如何獲得更多業務 3.作為客戶服務團隊的一員,您將根據需要協助和支援指定客戶，以確保最高服務品質及水準，了解客戶需求並協助銷售人員管理該帳戶的各個方面 C. 內部/外部合作： 1.與您的內部發展並建立牢固的融洽關係(OP ,Coload, Sales, Finance and Logistic）/外部客戶建立牢固的融洽關係,及維繫協調更好合作關係 2.具備紮實商業交易知識,透過建立有效的作業流程和持續改善工作流程,與各團隊配合,超越業務目標 3.透過日常工作,積極擴展物流知識和提高個人技能 4.具備商業敏感度和知識,以滿足特定客戶需求

• Maintenance of system for orders and inventory management • Arrangement for all inbound and outbound shipments (Including: Confirm orders with customer, deliver the requests to vendor, collect all the required docs, coordinate for declaration, book for trucks…etc) • Communicate and coordinate both with customers and operation sites. (When customers have special instruction on shipment handling) • Seek for the improvement and optimization of process and service • SOP editing and updating • Irregularities handling and reporting • Conduct cycle count and inventory management • Provide the billing statement to customer with necessary warehousing reports • Complete assignments from team leaders timely and accurately • 倉儲系統操作 • 貨物之進、出倉安排 (包含: 與客戶確認訂單、與廠商溝通作業需要、彙整進出口文件，聯繫報關、運輸安排…等) • 與客戶和作業現場之溝通協調 (當客戶有特殊需求或是問題需協助) • 進出貨之流程改善與優化的推進 • SOP撰寫、執行與維護 • 進出貨之異常狀況處理 • 庫存管理與盤點執行 • 帳單開立與報表文件製作 • 主管交辦事項

1. 需具貨代經驗 2. 需具出口報關和繕打報單經驗 3. 需配合加班及假日輪班 4. 空運部支援 5. 其他主管交辦事項 6. 熟悉介宏報關系統尤佳

* To review the shipper’s letter of instruction (SLI), shipping documents, and customer SOP for preparing HAWB and MAWB * To use workflow to process daily operation by monitoring freight receiving status * To issue billing invoice with correct rate based on the incoterm * To answer the general inquiries from customer and reply in a timely manner. * To input the required events code based on operational process standard. * To monitor the status of FDS billing invoice and make sure billing is issued within 5 days of COB

1.負責公司空運進出口承攬之報關文件程序 2.處理、審核進出口報關之資料與文件 3.完成進出口通關的各項程序與步驟 4.其他主管交辦事項 5.具快遞進口文件操作經驗或同業經驗者依能力敘薪 6.養成轉任午班者，另有午班津貼

1. 安排客戶空運貨物進口/追蹤貨物進度 2. 與國外溝通確認貨物貨況和其他運輸相關事宜 3. 回報客戶進口貨物的進度 4. 執行發送預報與到貨通知客戶與報關行 5. 貨物異常處理及聯繫 6. 開立帳單及核對費用 7. 處理主管交付事宜

1.保稅帳務管理 2.保稅倉庫管理 3.進口報關業務 4.其他主管交辦事項

• Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Air Import files and reporting • Ensure accurate and timely client and Service Providers billing • Interact with our customers in arranging their international shipments, meeting customer service standards • Meet compliance at all times with internal and external regulations in accordance with government regulations • Understand department process flow, looking for best practices to improve operational efficiency and productivity • Ensure all customers standard operating procedures are in place and updated • Meet KPI standards in accordance with the Company’s procedure • Overseas communications, timely responses to emails and requests (internal and external) • To update customer inquiry timely and professionally • To participate in operational process enhancement initiative

1. 遵守SOP執行貨物整理及收貨、分貨作業。 2. 從事物流倉庫貨物上架、整理作業。 3. 執行作業區環境整理、清潔維護作業。 4. 隨貨量調整需配合/協調排班、加班。 5. 依照現場主管安排支援撿貨作業。 6. 貨物整理作業。 7. 具良好溝通能力、細心、主動、團隊合作、目標導向。 8. 認真負責、正向態度。

Jump start your career with this excellent opportunity to join the world's leading forwarding and logistics organisation and be part of our ongoing success story. You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements. • To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required. • To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting. • To create files for consolidation (Export) or de-consolidation (Import). • To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration. • To accurately submit/issue all required documentation within 24 hours of departure in a timely manner. • To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs. • To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC. • To support + resolve claims + disputes.

[Inhouse Support] • Maintenance of system for WMS and TMS • Manage CS team to well arrange all inbound and outbound shipments (Including: Confirm orders with customer, deliver the requests to vendor, collect all the required docs, coordinate for declaration, book for trucks…etc) • Communicate and coordinate both with customers and operation sites. (When customers have special instruction on shipment handling) • Seek for the improvement and optimization of process and service • SOP editing, updating, reviewing • Irregularities handling and reporting • Conduct cycle count and inventory management • Provide the billing statement to customer with necessary warehousing reports [Onsite Support] • Coordinate with service provider to conduct standardized service on site • Monitor onsite service for customer to ensure meet the KPI • Complete assignments from team leaders timely and accurately [內勤支援] • 倉儲系統與運輸系統操作 • 貨物進、出倉作業之管理 (管理層面包含: 與客戶確認訂單、與廠商溝通作業需要、彙整進出口文件，聯繫報關、運輸安排…等) • 與客戶和作業現場之溝通協調 (當客戶有特殊需求或是問題需協助) • 進出貨之流程改善與優化的推進 • SOP撰寫、更新、審查 • 進出貨之異常狀況處理 • 庫存管理與盤點執行 • 帳單開立與報表文件製作 • 主管交辦事項 [外場支援] • 貨物裝卸之作業現場督工與客戶文件簽署點交 • 協力廠商之作業現場溝通協調與管理 • 指揮監督協力廠商在貨物到點後的後段服務以符合KPI

1. 製作提單帳單 2. 報表, 帳單文件製作 3. 文件分發及整理歸檔

1.空運出口報單製作及相關業務處理 2.報表製作與彙整 3.貨況追蹤

1.負責貨物配送、裝卸及固定貨品，確保運送過程安全 2.核對及點交貨物並進行簽收，確保送貨內容無誤

• Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Air Import files and reporting • Ensure accurate and timely client and Service Providers billing • Interact with our customers in arranging their international shipments, meeting customer service standards • Meet compliance at all times with internal and external regulations in accordance with government regulations • Understand department process flow, looking for best practices to improve operational efficiency and productivity • Ensure all customers standard operating procedures are in place and updated • Meet KPI standards in accordance with the Company’s procedure • Overseas communications, timely responses to emails and requests (internal and external) • To update customer inquiry timely and professionally • To participate in operational process enhancement initiative

誠摯邀請您加入我們的報關部團隊！ 我們尋找細心且具良好溝通能力的夥伴，一起共同完成以下工作任務 - 開立帳單 - 核對協力廠商的對帳單、確認費用成本與系統輸入並請款 - 繕打進出口報單 - 貨物追蹤系統更新資訊 - 上班時間: 固定8:00~17:00 排休方式: 選休一天假日&一天平日(每周固定休兩天)

1)依客戶要求安排班機並回覆班機相關資訊 2)與國內外客戶E-Mail 往來 3)開帳作業 4)安排貨物運送 5)有相關工作經驗尤佳 6)如有需要，可假日輪班。