1. Project status follow up & cost review
2. Cost management includes BOM, MVA and NRE
3. Manage customer-requested task through cross functional communication
4. Customer relationship maintenance
5. Contract review and business term negotiation
As a B2B-ODM salesperson(project sales), who should be familiar with server product architecture/technology roadmap/ecosystem, handle sales operation affairs and work as a core team lead to coordinate RD/supply chain/operation/service teams from RFI/RFQ/RFP, NPI until product launch, they must ensure product delivery to customers on time, on schedule, on budget and on cost.
1. NPI sales
(1) RFQ and NPI cost/quotation and business T&C management
(2) Work with PM and RD for business associated activities
(3) Customer initiatives
(4) Process sales operations
2. Sustaining sales
(1) Work with cross-functional teams for business associated activities include BOM, Testing, certificate, system optimization of post-MP programs
(2) Post-MP cost/expense/quotation management
(3) Process sales operations
• Treat all company guests, and visitors with personal, human-to-human interaction, and dignity.
• Think differently about operations center services and how they impact the customer experience. The Operator will have an impact on systems, processes, and quality standards which will enhance our exceptional service strategy.
• Responsible for viewing and monitoring the video surveillance television monitors for unauthorized and/or unsafe actions.
• Responsible for monitoring the access control system computer for visible and audible alarms.
• Responsible for the proper operation and monitoring of all life safety, gas storage, access control and loss prevention systems and related subsystems. Must be able to prioritize alarm criticality and utilize available resources effectively.
• Dispatch security personnel as required in the event of security or safety alarms, security systems service calls and emergency response dispatches.
• Interact with a variety of persons, including: companies, visitors, public safety officials, employees and the general public.
• Enforce company policies and procedures.
• Maintain Key control.
• Notify, assist, and direct emergency personnel as necessary.
• Dispatch patrol as needed.
• Complete job-related forms and/or logs and incident reports as needed.
• Participate in testing of security system on regular maintenance schedule.
• Observe and report all unusual activity.
• Report all building utility and service issues as observed and instructed to facilities.
• Monitor the movements and locations of all account security personnel in order to expedite service requests, and emergency response and to ensure employee safety.
• Responsible for proper operation and monitoring of all security telephone, paging, radio and intercom communication systems.
• As required provide training for new security operations center personnel.
• Manage employee, guest, and visitor comments and complaints with one-touch service. One-touch service means an Operator has the autonomy and authority to handle any customer needs.
• Create a positive emotional connection with company's guests, and visitors.
• Consistently deliver exceptional world-class security experience .
• Shall be discreet and maintain strict confidentiality.
• Must maintain composure in handling or diffusing difficult situations.
Synology's portfolio of NAS, IPSAN, networking, and surveillance solutions have already been deployed millions of times around the world. While the bulk of B2C markets may be driven through marketing efforts, B2B is a whole different world, requiring the expertise and careful handling by Synology's Sales Team. Building trust, reputation, and close working ties with local partners is a key ingredient to delivering results.
Synology is rapidly expanding in Korea Region and is seeking multi-tasking experts that can help us drive results in local markets. As a Account Manager, you will be working on creating plans together with other sales and marketing team members to maximize results. At the same time, you'll be working with channel partners to build up a network and to find and develop potential customers.
You will:
- Develop potential business customers and expand market share in Korea
- Regularly visit local channel partners and maintain customer relationships
- Conduct market research, account and order operations, and report accordingly
- Develop business in Korea, including product analysis and presentations, pre-sales consulting, project management and channel promotions
Your Job
Molex is seeking an Account Manager with Datacom/Hyperscale industry experience to service our Taiwan-based ODM customer. Here at Molex we are leading the industry, with our advanced Datacom/Hyperscale solutions to solve our customers toughest challenges. In this highly visible sales position, you will join a team of professionals who are passionate to deliver the best products in the world to the market.
What You Will Do
• Major responsibility is to design in Molex products and solutions within the customer end products (servers and network switches). This position needs to develop and maintain close relationships within the customer, to propose Molex solutions and ensure sure we win the design/business.
• Customer relationship management: Develop, grow, and maintain strong relationships within the customer’s engineering, procurement, sales, quality, and manufacturing teams. A deep and thorough understanding of the customer is critical in this role.
• Collaborate and proactively communicate with global sales team and business units to ensure program alignment and business award closure.
• Gather internal consensus from the necessary stakeholders to professionally respond to customer requests, RFQ’s and price negotiations.
• Understand the competitive landscape; gather business intelligence and report findings.
• Provide and maintain reliable forecasts to support operational success.
• Be the one point of contact for the customer to resolve to completion their requests or issues directly, or indirectly through the coordination with internal teams, to improve the overall customer experience.
• Develop and maintain a customer account plan that aligns with customer and internal goals taking into considering the competitive landscape.
Who You Are
EDUCATION:
•Bachelor’s degree in engineering (electrical or mechanical preferred); or non-EE degree but with 5+ years Datacom industry connector and cable design-in experience.
•At Molex, our daily communication is English based, fluency in English (written and spoken) is preferred.
What Will Put You Ahead
•Design-in experience for Datacom/Hyperscale (Server/network switch) customers.
•Knowledge of Datacom/Hyperscale business within US/EU based OEM and Tier-1.
•Proven track record of design wins with customers.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Support global presales activities to promote own brand server products and solutions across enterprise customers, with a focus on AI, HPC, Cloud applications.
*Key Responsibilities:
1. Respond to technical requirements in RFIs, RFPs, and RFQs, ensuring accurate and timely proposals.
2. Propose server products and configurations tailored to specific customer needs and workloads.
3. Maintain in-depth knowledge of QCT’s server, CPU/GPU vendor roadmap, industry trends, and emerging technologies in AI, HPC, Cloud and Enterprise IT.
4. Deliver product and technical training sessions for both HQ and regional sales teams. And be able to customize sales kits based on targeted use cases or vertical segments.
5. Possess strong understanding of server architecture, AI/HPC cluster deployments from L10 to L12, and associated data center infrastructure like cooling and power.
6. Assignments by managers
1.Customer order billing, payment, remittance, and overdue AR handling.
2.VAT reporting by collecting data from customer and designated forwarder.
3.Report making, internal and external AR statements, overdue AR reports, and etc..
4.This work is not under finance department but sales, interfacing customer AP team.
5.Tasks assigned by manager.
1. To facilitate, drive and enhance relationships with selected accounts and opportunities.
2. To have the potential/ability to articulate / demonstrate company value and strategy with regards to products, operation, business development.
3. To have the potential/ability to handle RFQ through carrying out cross function coordination, proposal/BOM review, cost analysis and negotiation with business counterpart
4. To have the potential/ability to handle sustaining projects in the administration of margin review, forecast tracking, operation support and urgent issues
※依學經歷、工作年資敘薪
Synology offers a powerhouse portfolio of NAS, IPSAN, networking, and surveillance solutions that have already been deployed millions of times around the world. While marketing campaigns do drive the bulk of B2C markets, B2B is a whole different world, requiring the expertise and careful handling by Synology's Sales Team. Building trust, reputation, and close working ties with local partners is a key to delivering great results.
As Synology rapidly expands in Singapore , we are looking for multi-tasking experts that can help us drive results in local markets. As a Sales Account Manager, you will be working with other sales and marketing team members to create plans that maximize results. At the same time, you'll be working with channel partners to build a strong network and develop potential customers.
You will:
- Develop potential business customers and expand market share in Singapore
- Regularly visit local channel partners and maintain good customer relationships
- Ensure increasing adoption of Synology solutions and design go-to-market strategy by engaging with business customers and channel partners
- Create strategic business development plans for target market segments and ensure that these plans drive better results or outcomes
- Develop business in Singapore, including product analysis and presentations, pre-sales consulting, project management, and channel promotions
工作內容:
1. Lead and manage all Realtek’s commercial activities including engaging in various stages of the sales cycle, setting up account strategy, executing the account plan, developing multi-level customer relationship across functions of product planning, procurement and senior management, to meet or exceed annual revenue and design targets, along with business objectives for the Southeast Asia and South Asia market.
2. Identify the key client stakeholders and coach those stakeholders to build consensus for Realtek’s solutions within their organization.
3. Clearly articulate customer needs, along with industry trends to Realtek sales management and product lines.
4. Understand the competitive landscape, obtain feedback and work with PMs/engineering teams to improve our offerings to customers.
5. Direct Realtek’s solution strategy for design in efforts during all phase of sales process: device selection, design, prototype, and production.
6. Select and forge alliances with a global set of ODMs/SI partners for Realtek’s entire solution portfolio.
應徵條件:
1. BS in engineering or business required, advance degree (i.e.)MBA/MS desired.
2. 5-10 years of strategic account(OEM/ODM/telecom) sales experience in semiconductor or RF/networking/telecom industry, specifically managing foreign accounts in APAC, Southeast Asia and/or South Asia.
3. Must be fluent in written and spoken English & Chinese.
4. Multi-culture experience is desirable.
5. Must demonstrate ability to address multiple product lines and product segments.
6. Experience and knowledge of key account’s inner organization to work with the influencers, blockers, and decision makers.
7. Ability to present a compelling business case to internal and external constituencies. Able to win support from and effectively communicate to different constituents(sales, engineering, marketing) at different levels.
8. Aptitude to work effectively with ecosystem partners.
9. Capable of thinking out of box and coming up with ideas for giant leaps in growth.
10. Track-record of success in results-driven business development role.
11. Willing to travel when needed(>30%).
1. Existing accounts business management
- Customer forecast, quotation, PO and order fulfillment management and executions.
- Overall account management (QCDS) to ensure overall customers satisfactions.
- Continuous new project and business initiatives.
2. New accounts business approach through cross function team working with product marketing and engineering teams.
- Business and/or products experiences in servers and storage industry.
- Skills and tools to explore and identify potential customers/business.
- Promote company's products and solutions through internal team members' support.
- Work with customers to develop company's product solutions to meet customers demand.
※為增加身心障礙人才就業機會及維護身心障礙者就業權益,歡迎持身心障礙手冊朋友主動投遞。
We are seeking an organized, proactive, and detail-oriented Sales Coordinator to support our global sales team in achieving revenue goals and delivering exceptional customer experiences. This role plays a vital part in ensuring the smooth execution of sales operations, from managing customer inquiries to coordinating with internal teams for order fulfillment. The ideal candidate thrives in a fast-paced, collaborative environment, and has strong administrative, communication, and customer service skills.
*Job Summary:
1. Sales Support & Coordination
-Assist sales representatives with preparing quotes, proposals, contracts, and presentations.
-Maintain and update customer records, sales pipelines, and activity reports in the CRM system.
2. Order Processing & Logistics
-Process purchase orders and ensure accurate data entry.
-Coordinate with operations, logistics, and finance teams to ensure timely delivery and invoicing.
-Monitor order status and proactively communicate updates to customers.
3. Reporting & Administration
-Generate regular sales reports, forecasts, and performance dashboards for management.
-Manage schedules, coordinate meetings, and prepare agendas for sales team discussions.
4. Assignments by managers
【Job Summary】
As an Account Sales Manager, you will be responsible for analyzing product developing trends, clarifying and meeting clients’ needs, and achieving largest sales goals.
【Responsibilities】
1. Beginning stage: investigate external market, execute marketing plan, learn clients’ needs, and come up with new product development roadmap with internal engineering team
2. Middle stage: take charge of and manage NPI to MP process
3. Final stage: provide clients with thorough consulting services and eliminate any product quality related issues
[Summary]
Responsible for driving the growth of the Global IoTMart e-commerce platform, enabling regional sales teams to adopt digital sales strategies, promoting O2O/OMO initiatives, and achieving measurable KPI targets. Key tasks would be regional O2O strategy enablement, franchise model implementation for market expansion, and sales related initiatives like Global IoTMart sales inquiry management and data-driven sales optimization.
[Key Objectives & Responsibilities]
- Digital Sales Transformation:
Promote O2O/OMO strategies to help regional teams transition to digital sales models.
Develop playbooks and essential materials to support digital sales transformation and ensure smooth collaboration with regional sales teams.
Monitor and optimize O2O and regional enablement performance using BI dashboards.
Design and implement sales-boosting tools and programs, including incentive mechanisms and O2O promotional events.
Manage lead distribution to regional sales teams and track nurturing outcomes to drive sector growth and incubation.
- Franchise Model Enablement:
Collaborate with regional sales teams to establish and scale the IoTMart franchise model in select markets.
Enhance the franchise collaboration model and adapt it to local market needs.
Define clear and feasible business and collaboration frameworks between regional direct-owned stores and franchise partners.
- Global IoTMart Sales Related Initiatives:
Drive sales performance and manage sales inquiries to improve conversion rate
Actively launch sales-boosting campaigns and initiatives, coordinating resources to meet sales targets.
Optimize sales growth and achieve sales KPIs through data-driven sales analysis using sales records and BI dashboards.
[Qualifications]
- Education: Bachelor's in Business Administration, Marketing, or related fields. Master’s degree is a plus.
- Experience: 3–5 years in Business Development, Product Marketing, Digital Sales Transformation or related fields.
- Skills:
Sales Enablement & Strategy Execution
Presentation & Communication (including slide design and storytelling)
Cross-Department Collaboration & Project Management
Analytical & Strategic Thinking
Cross-Cultural Communication
- Technical Proficiencies: Presentation tools (Microsoft PowerPoint), Data analysis tools (Excel and Power BI (preferred)), CRM platforms (SalesForce preferred).
- Languages: Fluent in English (written and spoken).
[Personal Attributes]
- Proactive, people-oriented, and able to simplify complexity effectively.
- Strong presentation and communication skills.
- Strategic mindset, cross-functional collaboration, analytical and results-oriented.
[工作概述]
負責 推動 IoTMart 電商平台的銷售增長,協助區域業務團隊數位轉型,落實 O2O/OMO 策略,並確保關鍵業績指標 (KPI) 達成。
此職位的核心職責包含 區域 O2O 策略推動、IoTMart 加盟 (Franchise) 模式導入與擴展,以及全球銷售業務管理(例如:銷售詢問管理、數據分析優化銷售策略)。
[關鍵職責與目標]
1. 數位銷售轉型
• 推動 O2O/OMO 策略,幫助區域業務團隊將部分業務轉型為數位銷售模式以最大化業務潛能與銷售自動化。
• 製作 Playbook(實戰指南)及必要材料,確保數位銷售轉型順利進行,並提升區域業務團隊的協作效率。
• 透過 BI 戰情看板 (Dashboard) 監控 O2O 與區域數位轉型 效果,並持續優化。
• 設計與執行 銷售成長工具與專案,如 銷售激勵機制、O2O 推廣活動等。
• 管理商機 (Lead) 分配,並追蹤區域業務團隊的跟進狀況,以推動特定產業領域的市場孵化與成長。
2. 加盟 (Franchise) 模式推動
• 與區域業務團隊合作,在特定市場導入 IoTMart 加盟模式。
• 優化 IoTMart 加盟合作模式,並針對不同市場需求進行本地化調整。
• 定義 區域直營店 (Direct-Owned Store) 與加盟店的商業合作模式與運作流程,確保順利運行。
3. Global IoTMart 銷售業務推動
• 提升Global IoTMart電商平台銷售表現,管理全球銷售詢問 (Sales Inquiry),提高轉換率。
• 主動策劃跟落實銷售增長活動,協調內外部資源以達成銷售目標。
• 透過數據分析(BI 儀表板與銷售數據),優化銷售策略,確保 銷售 KPI 達成。
[資格條件]
學歷
• 商業管理、行銷或相關領域之 學士學位(碩士學位尤佳)。
工作經驗
• 3–5 年 相關經驗,包含 業務拓展 (BD)、產品行銷 (Product Marketing)、數位銷售轉型 (Digital Sales Transformation) 或相關領域。
核心技能
• 銷售賦能與策略執行
• 簡報與溝通表達能力(包含簡報設計與傳達能力)
• 跨部門協作與專案管理
• 數據分析與策略思維
• 跨文化溝通能力
技術專長
• 簡報工具:Microsoft PowerPoint
• 數據分析工具:Excel、Power BI(加分項)
• CRM 平台:Salesforce(加分項)
語言能力
• 流利英文聽說讀寫
[個人特質]
• 主動積極,善於與人互動,並能有效化繁為簡。
• 具備優秀的簡報與溝通能力。
• 策略思維清晰,能夠進行跨部門協作,數據分析導向,並專注於結果導向執行。