【About DBS】
星展銀行總部位於新加坡,是亞洲最大的金融集團之一,2023 年購入台灣花旗消費金融業務後,星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項,以及「全球最佳數碼銀行獎 」,打破傳統金融銀行的框架,持續發展數位創新,集團文化也鼓勵員工個人發展,提供豐富的資源和福利,非常希望邀請您加入我們的行列!
【您可能會想知道】
- 正職人員到職滿六個月每週可彈性在家工作兩天(實際情況依各部門安排另有不同)
- 入職即享年假最低 14 天+1 天 Birthday Holiday
- 到職即享萬元的彈性補助金,可用於家族旅遊或多項生活津貼
- 將有許多與國外夥伴合作的機會,能累積國際溝通和商業英語能力
【職缺內容】
A. Overall responsible for the Applications support and systems setup in DBS Taiwan, manages the entire Technology Applications in the Bank both on Operations and Project delivery, to support the following operations services and projects:
a. Manage Country tech application hosted in Taiwan or Region and major support on Customer Service and Digital Process system.
b. User requirement management and analysis for project implementation/new enhancement.
c. System change management
i. Manage system change request in DBSTW internal CI/CD system
ii. Manage system change request in DBSTW internal change management system
iii. Collaborate with DBS internal party to deploy system changes and support BU to do Live verification
d. Production Incident management and issue diagnostic.
e. Application/System Security management (vulnerability fix / security patching /ISCD)
f. Project management (contracts, SOWs, delivery etc).
i. Obtain contracts /SOWs approval for system enhancement/ project implementation
ii. Obtain budget approval for project implementation and process improvement.
iii. Obtain support from related internal and external parties according to project organization structure.
iv. Manage project implementation and process improvement within agreed budget, scope, and time.
v. Manage user testing and sign-off. Manage procedure update.
vi. Manage management reporting and escalation.
B. Ensure compliance to DBSTW standard and policy as well as Group standards and regulatory requirements.
C. Deployment of applications systems to support business and units in the Bank.
[關於我們 ]
我們是一家處於邊緣 AI 創新前沿的尖端技術公司。我們的使命是通過提供與各種硬體架構和開發工具無縫集成的統一平臺,徹底改變 AI 模型開發。我們正在尋找一位有豐富系統架構經驗的系統分析師,負責以自身專業技術理解力將產品架構論述內/外部客戶。
[職位概述 ]
我們正在尋找一位出色的系統分析師來推動我們智慧製造解決方案,理想的候選人將擁有在製造產業有豐富經驗的人才,除了重視技術驗證經驗,也需擅長溝通。
優秀的系統分析師將帶來更清晰的產品架構論述對焦各種市場,研華提供豐富的資源與產品策略發展規劃,提供系統分析師進行產品架構的規劃、設計及論述。
[主要工作內容]
開發團隊協作 : 同PM確認產品架構、規格,並進行系統架構分析撰寫作業
提供流程邏輯分析、相關流程輸出所需欄位規則及資料來源
需求分析與規劃 : 同BDM確認規格、釐清客戶需求,進行需求產品規劃撰寫
用戶文檔撰寫:撰寫和維護系統分析書和操作手冊等文件
[必要條件]
3 年以上智慧製造/系統整合相關經驗
有實際轉化客戶架構經驗
熟悉軟體開發流程、系統分析方法。具 3年以上程式設計、資料庫管理等經驗
英文能力 : 精通
面試請攜帶SA文件範本
[加分條件]
具備 SI 合作經驗或客戶現場交付能力
溝通與協調技巧:具備出色的溝通和協調能力
<About Us>
We are a cutting-edge technology company at the forefront of edge AI innovation.Our mission is to revolutionize AI model development by providing a unified platform that seamlessly integrates with various hardware architectures and development tools.
We are seeking a System Analyst with strong system architecture experience to help articulate product architecture both internally and externally, using deep technical understanding and communication skills.
<Position Overview>
We are looking for an outstanding System Analyst to drive the development of our Smart Manufacturing Solutions.The ideal candidate should have extensive experience in the manufacturing industry, with a strong emphasis on both technical validation and effective communication.
A great system analyst will bring clarity and precision to product architecture discussions, aligning them with various market segments. Advantech offers rich resources and strategic product development frameworks to support system analysts in planning, designing, and communicating product architecture.
<Responsibilities of the role>
Development Team Collaboration:Collaborate with the PM to confirm product architecture and specifications; conduct and document system architecture analysis.
Process Logic and Data Flow Definition:Provide logical analysis of workflows, define field-level rules, and identify data sources required for process outputs.
Requirement Analysis and Planning:Work with the Business Development Manager (BDM) to clarify specifications and customer needs, and translate them into product requirements and planning documents.
User Documentation Writing:Author and maintain system analysis documents, user guides, and operation manuals.
<Qualifications>
Minimum 3 years of experience in smart manufacturing or system integration.
Proven experience in transforming customer requirements into practical system architecture.
Familiar with software development lifecycle and system analysis methodologies; at least 3 years of hands-on experience in programming and database management.
Excellent proficiency in English (spoken and written).
Please bring a sample System Analysis (SA) document for the interview.
<Preferred Qualifications>
Experience working with system integrators (SIs) or delivering solutions on-site for clients.
Strong communication and coordination skills, with the ability to drive cross-functional collaboration.
o Design and implement LAN, WAN, VPN, SD-WAN, and cloud network architecture.
o Maintain and troubleshoot network hardware (routers, switches, firewalls, access points).
o Monitor network performance, usage, and reliability using network monitoring tools.
o Manage network security configurations including firewalls, VLANs, ACLs, and IDS/IPS systems.
o Implement and maintain network policies, procedures, and documentation.
o Support hybrid cloud networking (e.g., AWS, Azure, or GCP) and ensure secure connectivity.
Job Description:
Mandatory Skills:
Minimum 2 years of hands-on experience in Telepresence, CUCM, Voice Communications Manager, and related hardware.
Co-work with team members and willing to learn new skills.
Working as a mediator between partners and BU for defect and research-related issues.
Working in the Tech zone for creating technical documents which can be taken as a reference at the time of troubleshooting.
Working on the IC-Digitization to automate the issue detection from the logs automatically.
Certification (Mandatory) – CCNA
Optional Skills (Nice to have):
Troubleshooting Video and Voice-related issues for Telepresence Calls.
Troubleshooting and configuration on CUCM, IMP, Unity Connection, Expressways/Jabber, and Gateways.
Configuration and solving issues related to CUCM, TMS, TPS, Conductor, CM,S and Telepresence endpoints to enable voice and video calling.
Configuration and Troubleshooting of Mobile and Remote Access on Expressway-Core, Expressway-Edge, CUCM, and DNS Servers.
Configuration and Troubleshooting for network telepresence Immersive and Non-Immersive devices to enable telepresence call capability.
Role and Responsibilities:
Provide phone/email consultation to independently debug product problems reported by Network customers.
Provides support on a worldwide basis.
Provide technical support to customers for Network technologies, products, and/or solutions.
You will simulate technical problems in the lab environment.
You will work closely with colleagues to achieve common goals.
The engineer will strive to achieve technical perfection and expertise.
You will demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.
Language Required - Mandarin + English