At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
在英迪格酒店®,我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。
-Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
監督所在餐廳的服務和菜單品項的提供情況,確保高品質和一致性。
-Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守當地的衛生和安全法規,或其它適用的規定,以及品牌規範和當地的規章制度。
DUTIES AND RESPONSIBILITIES 工作職責
• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
在經理休假時主持交接班會議,確保同仁瞭解酒店的活動和運營的要求。
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
在自己當班期間盡可能解決所有的投訴,並在工作日誌中記錄所有投訴以便後續追蹤。
• Oversee the Implementation of standards as detailed in the departmental standards and procedures manual.
監督部門標準工作手冊中列出的各項規範並貫徹執行。
• Enforce correct bill paying procedures.
遵守規定並正確的結帳程序。
• Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products.
有效的進行交接班會議,確保所有員工瞭解重要賓客、特殊活動、每日特餐及重點推銷的產品等。
• Supervise cash handling and banking procedures.
監督現金款項的處理和存放程序。
• Prepare daily banking and cash flow reports.
製作每日存款和流動資金報表。
• Establish and instruct staff in cash security procedures.
制定並指導員工執行現金安全制度。
• Deal with irregular payments.
處理異常的付款情況。
• Supervise the maintenance of service equipment.
監督服務設備的維護及保養。
• Monitor standards of guest facilities and services.
監督客用設施和服務的標準。
• Control stock and monitor security procedures.
控制庫存並監控安全程序。
• Assist with menu and wine list creation.
協助菜單和酒單的設計工作。
• Supervise outlet service.
監督餐廳內的服務。
• Works with Superior on manpower planning, budgeting and management needs.
與上級一起進行人力規劃、預算和管理需求。
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile.
與廚師及餐飲經理分享客人的建議從而反應當前客人的情況。
• Manage special amenities and special events.
特殊設施和活動的管理工作。
• Anticipate market changes and review operations when necessary.
有效的預測市場的變化,並在必要時審視運營工作。
• Up-sell property facilities.
推銷酒店的設施。
• Actively pursue cost saving measures.
積極地實行節約成本的措施。
• Recycle wherever possible.
盡可能地再回收利用能源。
• Manage wage and beverage cost.
管理工資及飲料成本。
• Forecasting.
進行預測工作。
• Stock control.
有效的控制存貨。
• Analyze statistics and change your operations to reflect customer preferences.
分析統計資料,按照客人的喜好改變運營方法。
• Mix your own shift hours to ensure you know what is happening in your department at all times.
輪調自己的輪班時間確保隨時隨地瞭解部門內發生的事情。
• Make conversation to guests during their order and find out their likes and dislikes as well as building rapport.
在客人點餐時與客人交談並發現客人的喜好,同時建立友善的關係。
• Other reasonable Ad hoc tasks assigned by supervisor.
其它由上級分配的合理任務
** 加入我們,成為門店部門經理!
熱愛運動,想用你的熱情啟發更多人嗎?
在這裡,你將領導我們的其中一個運動品類 —— 露營與登山運動、滑雪與水上運動、健身、單車、團隊球類運動 —— 透過全通路的方式,為顧客打造難忘的運動體驗。
** 工作職責|讓運動走進每位顧客的生活
-推廣運動與永續價值:透過全通路銷售與服務,將優質產品與永續理念帶給顧客,滿足多元需求。
-創造沉浸式購物體驗:用心規劃商品陳列與門店氛圍,激發顧客探索與嘗試產品的熱情。
-引領運動品類成長:負責所屬運動領域的發展,達成商業目標與業績表現,並培養夥伴的自主成長。
-確保門店高效運作:管理日常營運,維持安全環境、充足人力及穩定庫存,確保顧客隨時能找到所需。
-帶領並發展團隊:實施管理制度、提升夥伴自主性,並確保遵守各項勞動法規。
** 專屬你的福利
-休息好再出發:滿一年即享 10 天年假
-享受運動購物樂趣:員工專屬折扣
-為地球加油:永續通勤獎勵
-運動不怕荷包縮水:津貼與補助
-運動夥伴一起 FUN:多元社團與活動
-努力有回報:達標分紅獎金
-安心無憂:免費員工團體保險
-健康由我們守護:每年免費員工健檢
立即申請,把你的運動熱情變成職業!
** Join Us as a Store Department Manager!
Do you love sports and want to inspire others with your passion?
Here, you’ll lead one of our sport categories — Camping & Mountain Sports, Skiing & Water Sports, Fitness, Cycling, or Team Sports (Balls) — and create unforgettable sports experiences for our customers through omnichannel solutions.
** Job Responsibilities | Bringing Sports into Every Customer’s Life
- Promote Sports and Sustainability –>Deliver high-quality products and sustainable values through omnichannel sales and services to meet diverse customer needs.
-Create Immersive Shopping Experiences –> Thoughtfully plan product displays and store ambiance to spark customers’ curiosity and inspire them to try our products.
-Lead Sport Category Growth –> Develop your assigned sport category, achieve business targets, and nurture your teammates’ autonomy and growth.
-Ensure Efficient Store Operations –> Oversee daily operations, maintain a safe environment, ensure adequate staffing, and keep inventory well-stocked.
-Lead and Develop Your Team –> Implement management processes, enhance team autonomy, and ensure compliance with labor regulations.
** Exclusive Benefits for You
- Recharge and refresh: 10 days of annual leave after your first year
- Enjoy sports shopping perks: Exclusive employee discounts
- Support the planet: Sustainable commuting incentives
- Stay active without the extra cost: Sports allowances and subsidies
- Share the fun: Diverse sports clubs and activities
- Be rewarded for your effort: Performance bonus upon achieving targets
- Peace of mind: Free group insurance for employees
-Your Health Matters: Free annual health check-up
Apply now and turn your passion for sports into your career!