「Customer Engineer 客戶技術支援工程師 - Kaohsiung」的相似工作

1.全面負責 晶圓測試產線（含CP流程）之運作管理與績效提升。 2.規劃並主導跨部門之 改善專案（效率、良率、成本、設備稼動率 3.帶領團隊分析問題、制定策略、有效執行並追蹤結果。 4.與客戶及內部單位保持良好協調，迅速處理異常、確保交期與品質。 5.培養主管與基層幹部管理能力，推動部門持續改善文化與制度建立。 6.負責人員配置、KPI設定與績效考核，配合公司策略推動組織目標達成。

1.負責晶圓測試（Wafer Test）流程中之 現場管理與技術支援。 2.熟悉 CP（Chip Probe）設備日常維護，協助問題排除及參與改善。 3.協助推動 良率改善與效率提升專案，規劃實施並追蹤成果。 4.主動與客戶、廠內相關單位進行 跨部門溝通協調，即時解決現場問題。 5.配合公司政策執行日常管理作業，並完成主管交辦之事項

1.協助現場主管交辦事宜 2.維護現場環境秩序及協助調機／製程工程進行 3.需著無塵服於廠內進行工作 4.可配合輪班制 5.需配合外派出差.時間/地點依公司規定 本公司主要服務內容為無塵室內專案工程及電腦業務，所有工作皆需依客戶要求，於客戶指定的環境及電腦內完成，無法攜帶或使用個人電腦，因此本公司並未設立一般辦公室。 為配合現今工作型態，我們的招募流程採用 104人力銀行平台公告 並經核可，面試方式一律採用 Teams線上視訊。錄取後將透過 Line群組 提供新人教育訓練與入職文件資訊。 請應徵者放心，本公司不會要求提供與工作無關的資料或任何金錢往來。 如有疑慮，歡迎隨時透過政府公司設立網站或 104人力銀行官方系統查證。

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Executes system Upgrade & Installations and Relocations and provides technical support for other CS activities when needed. Conducts mostly well-defined tasks, with a higher degree of independency and under limited supervision. Requirements Requires flexibilty and openess to accommodate various work settings, locations and interactions/collaborations with different colleagues. Experienced UIR Engineer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience. Experienced in technical industry is required and/or semiconductor industry experience prefered. Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software. Responsibilities Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others. Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). InstallationInstall equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. UpgradeExecute hardware installation and perform system setup/recovery for upgrade packages as well as support locally owned field swaps by working according to an up-to-date plan and following the sequence. Provide feedback during execution in order to improve cycle time and performance. ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure. Process OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholders Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed. Knowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group. CoachingProvide appropriate support and assistance to less experienced engineers on first tasks. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ - Perform preventative maintenance service in customer site - Perform customer site troubleshooting to assist Customer Service Engineer - Serve as customer contact on Technical and Service-related matter and escalate to CSE if needed - Provide service support on urgent case - Be services front line for understanding customer issue and transferring them to the CSE/CSM - Responsible for daily data collection and basic recovery - Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues - Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved - Responsible for new tool move in Tasks, including un-crate/Tooling organizing/ Parts move in and out/ PIP 6S check

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ Technical Support Engineer (TSE) is Responsible for providing assistance to Customer Support Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems. TSEs respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports. TSEs may also be involved in customer installation, and upgrade of equipment as well as training of KLA and non KLA personnel. *Note: Only applications with *English resume* will be considered.

【本職缺優先審核至應用材料公司官網投遞人選】請至應材官網上傳履歷表： Talents who apply job through Applied Materials Career Website will be reviewed and considered as top priority Please apply job here: https://www.myworkday.com/amat/d/inst/15$392530/9925$192553.htmld ■ Key Responsibilities 1. Perform equipment assembly based on circuit and mechanical assembly drawings. 2. Receive and inspect parts to ensure there are no defects and that all necessary components are available for construction, testing, and maintenance. 3. Verify component quality, conduct vacuum leak tests, pressure holding tests, and pre-power-on equipment checks. 4. Carry out production-related tasks and complete execution records as required by documentation. 5. Complete training, departmental tasks, and assignments from supervisors as requested. 6. Willing to work rotating shifts (Day shift: 07:00–15:30 / Night shift: 15:30–24:00).. 台灣應用材料公司，台南顯示器製造中心，因訂單需求，場內徵求數位測試組裝助理工程師 ■ 測試組裝工作內容 1.依電路 & 機械組立圖執行設備組裝工作 2. 接收零件並進行清點檢視，檢查零件是否有缺陷，以確保所有必要的零件均可用於進行建造、測試和維修 3. 組件品質確認、真空測漏、保壓測試、設備通電前檢查 4. 依文件要求執行生產相關作業和填寫執行紀錄 5. 依要求完成訓練、部門工作與主管指派任務 6. 需可配合二班輪班作業 (早班7:00-15:30 晚班15:30-24:00)

1. 半導體設備機台的維修保養與售後服務 2. 客戶端現場(無塵室內)設備裝機、Trouble shooting、改造 3. 協助設備機台良率的改善與提升 4. 需配合加班、輪班、ON CALL對應。公司其他據點支援(國內出差/國外出差)。 5. 需具備報告及與客戶溝通對應的能力 6. 需具備良好外語溝通能力(英文或日文) *與客戶維持良好關係 *遵守客戶端工安規定 *具半導體設備經驗尤佳

The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.

1. High travel rate: 70~75% of the time, including international travels. 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

We are looking for a talented Senior Engineer (with EOS, DV, DVP or Sabre3D experience will be great) to become a part of our Global Flexible Workforce Team. 1. High travel rate: 75% of the time, including international travel (could over 50%). 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

Legal entity: SAFC Work Location: Kaohsiung We are seeking a skilled Control Engineer with experience in the specific BPCS & SIS platforms or vendors (e.g., Siemens, Allen Bradley) to join our team. The ideal candidate will have at least 3 years of relevant experience, with a preference for candidates who have worked in the process industries such as oil and gas, chemicals, or pharmaceuticals. Proficiency in English is considered a plus. The role will be responsible of developing and maintaining Basic Process Control Systems (BPCS) and Safety Instrumented System (SIS) for manufacturing plant process control. Your Role: · System Design: Design, configure, and implement Basic Process Control Systems (BPCS), Safety Instrumented System (SIS), PLC and SCADA for manufacturing plant process control. · Programming: Develop and maintain control logic using programming languages specific to BPCS/SIS, such as ladder logic, structured text, continuous function chart (CFC), sequential flow charts (SFC) and Safety Matrix · Testing and Validation: Conduct testing and validation of BPCS/SIS/SCADA to ensure functionality and compliance with operational requirements. · Troubleshooting: Diagnose and resolve issues related to BPCS/SIS/SCADA, ensuring minimal disruption to operations. · Documentation: Maintain comprehensive documentation of BPCS/SIS/SCADA configurations, changes, and operational procedures. · Collaboration: Work closely with multidisciplinary teams, including process engineers, instrumentation engineers, and Production Team to optimize system performance. Who You Are: · Bachelor's degree or higher in Electrical Engineering, Control Engineering, or related engineering field. · Minimum 3 years of relevant experience in BPCS/SIS/SCADA design and implementation, preferably in process industries such as oil and gas, chemicals, or pharmaceuticals. · Proficiency in control system design software and programming languages, strong analytical and problem-solving skills, and effective communication abilities. · Experiences in data analytics, programming is a plus. · Proficiency in English is considered a plus for effective communication. Additional Information: · We welcome international candidates and non-native Chinese speakers. While proficiency in Chinese may be beneficial for certain roles, it is not always required. We encourage all qualified applicants to apply, as we value diversity and the unique perspectives each individual brings.

Your Role: -Sufficient capacity of team management to leading onsite team for daily operation. -Carry out tasks in conjunction with Edwards Best Operating Practice. -Good communication skill to cooperate with functional team internaly. -Customer relationship build up, work cloesly with customer in customer site. -Understand customers' requests and feedback to Service Manager. -Provide regular reports and status of activities. -Required to actively participate in ongoing improvement in the standard of our health, safety and loss control management systems. -Provide feed back on safety issues affecting your place of work or with Edwards’ equipment. -Required to work both as part of a team and on your own, self motivated and self disciplined and a customer sensitive approach to work is required. To succeed, you will need: Skills and experience -Experience in field service activities also familiar product knowledge. -Experience of working with Computers with specific knowledge of Microsoft Office software. -Good command of both written and spoken English is an advantage. -Understanding of engineering drawings, both electrical and mechanical, and schematic layouts is essential. -Working in the areas of electro-mechanical assembly and fitting, electrical/PLC controls and electronics will be required. -Key competence required for the role. -Soft skill is required for team leading and communications. -Inter-personal and communication skills are required in order to build sound relationships with customers. -A good understanding in a relevant engineering discipline.

♪依法享勞健保、勞退6%提撥等保障♪ 【考核通過有機會轉正】 ★工作內容 : -後端程式開發設計。 -前端程式設計。 -客戶系統維護及問題解決。 -其他主管交辦事項。 ★工作時間 : 常日班08:00~17:00【排班制】 ★工作地點 : <<高雄市楠梓區>>

透過ASM官網投遞此職缺，將優先安排履歷審核 【English resume is required】 Please apply for this position ONLY through ASM website : https://www.asm.com/open-vacancies/snr-field-service-engineer-3?gh_jid=4496382101 ASM is recruiting for multiple FRESH GRADUATE headcount of Field Service Engineers in our ALD/EPI/PEALD/CVD business function across Taiwan include Hsinchu, Tainan and Kaohsiung. As an Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details. Responsibilities: • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary. • Business travel when necessary. • Provide end-users with training on equipment operation, best practices, and preventive maintenance to ensure proper and efficient use. • Adhere to safety guidelines and industry standards while working on-site, ensuring all activities are compliant with company and regulatory requirements. • Collect and communicate field data, customer feedback, and equipment performance insights to internal teams for continuous product and service improvement. ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,200 employees based in 16 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful. ASM, an inclusive workplace We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

• Define process flow, requirements and specifications and verify through Design of Experiment (DoE) to optimize current machinery performance • Discuss with customers about the conceptual process design of new product and the enhancement of existing products’ process design • Support on-site process optimization and/or trouble-shooting through engineering evaluation to meet customer requirements • Debug the machinery functions to ensure meeting customer requirements and conduct process analysis to study the parameter test results from DoE for process optimization • Support internal machinery optimization before buy-off • Test the samples provided by customers for bonding

【職位&工作內容介紹】 本職位隸屬長春集團技術與工程部，在經過內部培養訓練後，您將有機會與一群充滿熱情的工作夥伴一起負責集團新建廠房配管設計、既有工廠工程改善以及相關設計改造專案。 【本職位需求技能】 工作經驗、經歷不拘，只要您在學期間曾經具備CAE、CFD相觀模擬軟體的訓練與操作經驗，對於化工廠設計、改造有興趣者，都歡迎與我們接洽，如符合下列項目，更是大大加分 1. CFE、CAE、流體力學模擬相關專業能力 2. 具Polyflow & Fulent軟體使用經驗者尤佳. 3. 具Ansys 或其他高分子膜流軟體使用經驗，有流體力學分析經驗者尤佳. 4. 具備3D膜具經驗 【歡迎應徵，並請您協助完成以下事項】 1. 來信應徵請檢附您個人碩士論文摘要 (透過104或官網直接留資料都可以) 2. 官網資料填寫請註明應徵【技術設計工程師】職位

1. Support for mass production test launch for semiconductor products 2. Support evaluation and analysis of semiconductor products 3. Support for troubleshooting of products produced at ASEKH 4. Maintenance of in-vehicle SLT systems 5. Supporting technical discussions between ASEKH and our engineers in Japan 6. Monitoring mass production flow and early detection of problems 7. Discussing technical issues with local OSAT members.

The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.