1. Integrate customer needs and requirements
2. Manage daily business operation.
3. Develop an account plan for Telecom or Satcom industry customers, involving a fully developed customer needs analysis, short-term and long-term goals and tactics, pricing strategy, and contract negotiation
4. Align cross-functional teams' efforts to fulfill and exceed the customers' goals and meet the key performance metric standards
5. Collect and analyse the market intelligence in the responsible domain including market trends, competitions, technology progress ,etc
• Responsible for the sales revenue numbers for the assigned accounts
• Strong focus and initiative to identify develop new growth opportunities and effectively convert new opportunities into sales.
• Development of Key Account Plan for effective account strategies formulation, resources allocation and strategies implementation.
• Ensure high level of customer focus to achieve customer satisfaction and organizational alignment.
• Effective communication with the global commercial team and other functional supporting teams to secure resources to execute sales strategies.
• Maintain a solid pipeline of growth opportunities and ensure timely update to the Qual. Tracker process.
• 客戶關係維持,服務客戶並掌握客戶需求
• 與客戶建立長期夥伴關係,以達成營業目標
• 配合公司產品銷售計劃,執行銷售要求
• 協調客戶需求與內部資源安排
• 潛在客戶開發
• 客訴問題及客戶技術問題協助處理
We are seeking a detail-oriented and proactive Sales and Operations Management partner with expertise in operations processes and customer demand management.
This role will be responsible for managing overseas business operations and ensuring customer satisfaction through effective coordination and strategic planning.
Products: Industrial AI Camera moduels, systems , platforms.
Responsibilities:
*Sales Coordination – Collaborate closely with the ODM/OEM/JDM Business Development and Account Sales teams to maintain seamless communication and coordination with Engineering, Procurement, and Factory teams. Ensure that projects stay on schedule for ramp-up and mass production phases. Assist in achieving overall sales targets and enhancing operational efficiency, contributing to the success of both short-term and long-term business goals.
* Forecast, Order and Sales Forecast Management – Oversee forecast and order processing and provide accurate sales forecasts to support business planning. This includes preparing for long lead-time parts, arranging production line schedules, and managing production capacity to ensure timely order fulfillment.
*Material Preparation and Management – Work with customers to review and prepare for long lead-time parts, minimum order quantities (MOQs), and lead times. Optimize material management to prevent shortages and negotiate solutions for excess inventory, ensuring that material requirements align with business needs.
*Accounts Receivable Management – Ensure timely collection of payments and manage accounts receivables to maintain a healthy cash flow.