1. Handling the Technical issues from customers. 支援客戶電信網路技術問題
2. Conducting product related documents, Solution & Marketing base documents. 撰寫產品應用相關文件
3. Conducting the training & education materials. Delivering external training & education. 撰寫內外部技術訓練文件
4. Supporting Sales & regular marketing events. 支援業務與行銷相關活動
5. Coordinating and participating product development and activities. 協助產品開發
6. Supporting & assisting project on-site debugging & lab testing. 釐清客戶問題以及支援韌體驗證lab測試 (視情況出差)
1. Embedded Linux software design and coding
2. Development of network features for xDSL, Ethernet and Wi-Fi AP routers.
3. Projects management and handling
1. Embedded Linux software design and coding
2. Development of network features for WiFi AP, LTE/5G and Ethernet CPE routers.
( https://www.zyxel.com/service-provider/apac/en/products/5g-nr4g-lte-cpe )
3. Teamworker to co-work with other teams
o Design and implement LAN, WAN, VPN, SD-WAN, and cloud network architecture.
o Maintain and troubleshoot network hardware (routers, switches, firewalls, access points).
o Monitor network performance, usage, and reliability using network monitoring tools.
o Manage network security configurations including firewalls, VLANs, ACLs, and IDS/IPS systems.
o Implement and maintain network policies, procedures, and documentation.
o Support hybrid cloud networking (e.g., AWS, Azure, or GCP) and ensure secure connectivity.
Key Responsibilities of the Product Validation Engineer :
- Hands on execution
- Assist Test Lead on Test Case and Test Plan creation
- Assist Test Lead on basic test scope sizing
- Create & follow-up all defect life cycle by using bug tracking tools
- Prioritize test in daily work base and achieve project milestone