「Application Engineer I 應用工程師一」的相似工作

About the job : Application engineer is responsible for tech support to customers. Externally, it is act as technical interface with customers to provide solutions and technical trainings through TSC Academy. Internally, it is the bridge between customers and internal R&D engineering teams. The role of Application Engineer is not only to provide the high-quality technical support for products, but also needs to manage both customer relationships and the technical solution of customer’s requests, deliver customer and partner experience through timely response, cross departments collaboration and execution to engage the projects. Responsibilities: - Technical support, including pre-sales/post-sales scoping, troubleshooting, solution providing and close case to engage the projects. - Collaborate effectively with internal relevant departments for the solution. - Collect and report the customer feedback and market competitor info - On-site support key customers to resolve the issues. - Technical training/partner events for Sales and partners. - OEM/ODM/Customize Projects’ customer support.

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision. Requirements Experienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience. Experienced in technical industry is required and/or semiconductor industry experience prefered. Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software. Has complete knowledge on product functionality of the main modules/sub-modules. Responsibilities Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others. Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently. ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure. Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed Process OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholders Knowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group. CoachingProvide appropriate support and assistance to less experienced engineers on first tasks. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

1. 公司量產產品技術服務 2. 內外部產品問題分析與解決 3. 提供專案技術支援與問題解決 4. 電子電路硬體分析、電路review與驗證及除錯 5. 跨單位研發團隊合作、量測驗證、認證、問題協調及解決分析 6. 報告整理製作 7. 完成客戶/業務端測試驗證需求 8. 主管其它交辦事項

群暉科技是全球技術領導者，為數百萬用戶提供支援，包括小型企業和大型企業。我們的產品包括先進的儲存系統和備份解決方案，以及尖端的雲端服務。我們堅定不移地致力於創新，為未來的數位世界設定標準，確保客戶的資料安全、易於存取，並充分發揮其潛力。 身為群暉科技的技術支援工程師，你扮演解決方案與使用者間橋樑的重要角色，你將提供用戶即時精確的支援服務。你將協助使用者排除技術障礙，確保產品使用上的疑慮得到滿意的解決。在這裡，你和用戶的每一次互動，都將深化信任並促進長期合作。 主要職責 - 即時回應客戶對產品的技術問題，提升客戶體驗滿意度 - 收集並整理客戶回饋，協助開發團隊打造更完善的產品 工作時間安排 - 需配合下午 (2:00 PM-11:00 PM) 和夜間 (11:00 PM-8:00 AM) 輪班，適合喜歡彈性運用時間的你 - 夜間輪班為居家上班形式 (如為颱風日仍需配合居家線上出勤) - 需配合國定假日/例休假日輪值 我們會提供 - 優渥的待遇：具有競爭力的薪資福利，若表現優異，將有機會在第一年成就百萬年薪 - 完善的訓練：完整豐富的教育資源及結構化的訓練制度，只要有心，新手也不用擔心 - 友善的團隊：我們的團隊樂於互助分享，每一位同事都是你的堅強後盾   想更深入了解我們的團隊和職務內容請閱讀專訪文章 https://sy.to/o7mns

* 安全監視 (Surveillance) 產品 * 視訊會議 (Video Conference) 及 專業影音(Pro AV) 產品 1. 處理客戶所提出產品相關應用的技術問題，並提供客戶技術支援服務。 2. 新產品進行應用和測試並支援業務所面臨的技術問題。 3. 協助業務人員在產品上的基礎知識訓練，以及提供客戶、工程師在產品使用方面的技術訓練。 4. 處理並改善客戶遇到的異常狀況，解決客戶應用技術問題，進而提昇客戶滿意度。 5. 協助處理不良品客訴，處理產品維修、檢測問題以及提供售後服務。 6. 對監控、視訊及網路設備/架構有基本概念者佳。

1.產品銷售 ．主動開發潛在新客戶，拓展公司產品與服務的市場佔有率。 ．發掘客戶需求，並向客戶推廣與銷售相關的產品與解決方案。 2.客戶關係維持 ．定期拜訪與聯繫既有客戶，維護良好的客戶關係。 ．即時回應客戶疑問與需求，提供專業的售前諮詢與售後服務。 ．建立與維護客戶資料庫，追蹤客戶動態，確保長期合作關係。 3.系統整合規劃 ．深入了解客戶的業務流程與技術需求，進行專業的需求訪談與分析。 ．根據客戶需求，規劃與設計最適合的系統整合方案，內容涵蓋系統架構、設備選型與軟硬體整合。 ．撰寫完整的系統規劃書與技術提案，向客戶簡報並溝通方案細節。 4.專案管理與執行 ．負責專案的全程管理，從啟動、規劃、執行到結案。 ．協調內部技術團隊與外部廠商，確保專案進度與品質符合預期。 ．處理專案執行過程中的各種問題與突發狀況。 ．現場進行系統佈建、線路施工與設備安裝，確保專案順利交付。 具備條件 1.知識 ．熟悉主要工業傳輸Protocol。 ．具備系統整合規劃的專業知識。 ．了解有線及無線傳輸技術。 2.技能 ．具備業務銷售經驗與良好的談判能力。 ．具備專案管理與協調能力，能獨立處理專案從頭到尾的各項事務。 ．能進行現場系統佈建、線路施工與設備安裝，並確保專案順利交付。

【工作樣貌】 實現技術支援角色,透過專業知識及技能解決客戶工程師硬體設計時遇到疑難雜症.成為解決方案的提供者.進而達成客戶的滿意度與公司業務的推展(win win). 50% 1.與客戶端互動，維繫良好客戶關係 A. 既有客戶維繫 a、與業務互相合作一起拜訪、了解客戶專案進度及用料(市場/產品應用資訊) b、確認客戶需求，提供建議規格或技術支援，技術問題的回覆與Case study. c、主動與業務針對客戶專案作Join拜訪，維繫良好關係 25% 2.與原廠端互動（保持良好互動關係） A. 熟悉產品規格與相關技術. B. 不定期會議 C. 客戶工程技術問題的討論與協助(原廠測試/場外測試) D. 協助業務客訴及品質不良問題處理追蹤 25% 3. 與公司政策配合 A.每周/月/季/半年/年 例行性業務會報： a.客戶工程支援/E-mail技術問題回覆/客戶拜訪狀況 b. Case Study c.市場資訊及客戶應用技術分享 B.內部業務及客戶產品及技術教育訓練 C.業務及工程樣品及追蹤進度，迅速提供客戶需求 D.協助業務客訴及品質問題 E.原廠產品規格或技術的更新與分享 F.支援數位化視頻影片拍攝 [ About Us ] 創維自2002年以來，公司業務主要從事電子零組件的代理銷售。 目前主要產品為乙太網路為整合型RJ45網路連接器及SFF 高速connector。 [ 為什麼要加入創維? ] 1、彈性上下班 2、提供工作獎金及升遷 3、鼓勵創新, 不怕犯錯的工作環境與氛圍, 激勵團隊發揮更大的潛力和創造力 4、學習型組織企業文化、發現自已更多的樣貌 5、提供公務車可以使用。 【職缺條件】具基礎的電機電子知識或相關經驗.

【FAE的工作內容會包含什麼？】 FAE除了支援國內的產品專案外， 也會參與海外專案，你將和產品導入部門、RD緊密合作，一同出差至當地完成專案系統建置。 1、提供客戶或銷售窗口售前/售後產品技術諮詢服務，並引導End User解決簡單的產品功能使用問題。 2、主動察覺潛在的使用者體驗問題，並蒐集和彙整End user的使用回饋和建議於內部系統。 3、協助國內外產品建置案導入及系統建置，並協助客戶產品使用。 4、協助完成產品的維護相關技術文件。 5、執行客戶端產品版本更新任務 ☆我們希望您具備的技能☆ 1、熟悉電腦硬體架構及網路基礎架構，或具醫療影像/醫學工程背景。 2、具Linux系統使用經驗，以及具備強烈的學習動機。

[職務說明] 作為一位微星NB FAE，你將負責提供全球客戶筆記型電腦上的技術支援並提供解決方案，確保使用者產品體驗。此職務需與內部研發、測試、生產、專案部門等緊密合作，並提供客戶端一線技術協助。 [主要職責] •負責 NB 產品系統及應用相關問題（作業系統、驅動程式、BIOS、韌體等）的技術支援與除錯 •協助進行軟體功能測試、驗證與效能分析 •撰寫技術文件、問題報告及測試報告，並提供簡報支援 •與內部研發團隊合作，追蹤問題至根本原因並提出修正建議 •協助客戶理解產品特性與差異，並提供導入建議與技術說明 •參與競品分析、市場趨勢觀察及客戶需求整理，支援產品開發方向 [必要條件] 技術專業能力： 熟悉筆記型電腦硬體架構（主機板、CPU、記憶體、儲存裝置、顯示器、各式 I/O 接口等） 了解作業系統（如 Windows / Linux）、驅動程式、BIOS、韌體等基本知識 能操作分析與除錯工具，如事件檢視器(Event Viewer)、Log 分析工具等 具備產品規格理解與比較分析能力 基本程式語言理解（如 C/C++、Python、Shell script）有助於問題定義 溝通與協調能力： 能準確理解客戶技術需求並轉化為可執行的內部任務 良好書面與口頭表達能力，可撰寫技術文件並進行簡報 能跨部門協調，與研發、測試、PM 團隊協作處理問題 問題解決與應變能力： 具備定義與分析軟體相關問題的能力 能針對客戶端反應提出具體、可行的解決方案 面對緊急情況具備應變與壓力處理能力 工作態度： 主動積極、對技術細節有高度敏感度與熱忱 樂於協助他人並具備服務導向思維 良好的時間管理與多任務處理能力 重視團隊合作，願意分享知識與經驗 [加分條件] 具備筆電或嵌入式裝置軟體開發／測試／驗證經驗 熟悉USB、Audio、Display 等系統元件者尤佳 曾與跨國客戶技術協作經驗者優先 英文讀寫能力佳，能閱讀 datasheet 與英文技術文件（TOEIC成績700以上）

Why Join Us? / 為什麼加入我們？ • 與來自全球的客戶合作，工作充滿國際視野 • 深入瞭解各國貨幣安全特徵，參與專業軟體應用 • 有機會出國出差，提供現場技術服務與培訓 • 在專業領域持續成長，累積跨國技術經驗 What You’ll Do / 工作內容 • 提供專業、迅速的技術支援（主要透過英文 Email 與即時通訊） • 使用公司軟體，為不同國家客戶客製化鈔票模板 • 撰寫技術文件、FAQ 與維護指南 • 海外出差支援技術問題並執行教育訓練 Who We’re Looking For / 我們希望你… • 英文溝通流利（加分：會其他語言） • 樂於學習各國貨幣與新技術 • 能適應短期國際出差，並樂於與不同文化的客戶互動

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

1.與客戶深入交流確認客戶的需求並推薦適合的方案，作為客戶設計產品時的參考依據 2.協助客戶RD、EE進行設計。 3.討論並撰寫或回報客戶端所需要的技術文件與規格說明。 4.硬體原理圖和佈局審查、分析、調試和效能測試。 5.面對問題即時提供偵錯服務與技術支援，以協助發現並解決產品試產時所發生的問題。 6.遇到狀況即時釐清回報狀況，以解決量產時發生的問題。 7.Promote產品，結合市場最新的產品規格與應用，作為建議客戶設計產品時的參考。 8.協助供應商進行不良品分析。 9. 具備電子學、電路學等基礎概念 。 10. 具有 USB PD/HUB/Re-driver 等相關工作經驗者， 具有二年實務獨立作業經驗尤佳。

1. This FAE will provide technical support to the Sales and FAE team in developing potential opportunities incorporating POTENS products and services. 2. The FAE identifies and shares current and emerging customer technical needs to improve the tactical and strategic product positioning and Cowork with BU to define next generation product 3. This position is responsible for product of analog IC,AC/DC,DC/DC,GaN,SiC and decrete MOSFET,Diode,LDO. 4. Provide technical support to customer when FA happen.

這是一個充滿奇想與刺激的工作，你我將會併肩前行，分享彼此所擁有的專業及知識，共同成長，在樂趣中尋求創意、在創意中尋求夢想。 Technical Support Engineer的工作是排除第一線技術問題以維護產品的正常運作，並且擔任公司與客戶之間以及公司內部跨部門之間的橋樑。如果你嚮往這樣的工作文化與環境，歡迎來與我們一同學習成長。 【工作內容】 1. 負責第一線即時技術支援服務及問題排除 2. 處理客戶回報之緊急狀況 3. 使用 Grafana、ELK 等相關工具進行系統監控與事件記錄 4. 撰寫技術文件及各類工作報告 5. 使用 Jira 追蹤問題、任務及專案進度 6. 協助執行系統維護及測試與驗證工作 7. 參與跨國團隊協作與溝通 8. 配合團隊輪班及 On Call 機制 9. 主管交辦任務

• Set up x86 and SoC platforms for electrical and functional validation. • Set up thermal solutions, debugger, oscilloscopes, and power measurement equipment. • Execute test plan on engineering systems that involve stress testing, functional testing, power measurements, etc. • Independently manage a group of systems to ensure stability and uninterrupted operation. • Assist in debug of basic PCB, chip, and network issues; document observations and report result to help resolve issues. Basic scripting that includes modifying existing automation scripts where applicable Collect data/execute test plan for chip screening and fusing Collect data from large number of systems, verify logs, identify failures/marginalities/outliers and report to the function owner. • Measure power and collect logs using DAQ/DMM • Maintain inventory and shipping logistic

FAE 應用工程師（AI / 數據中心 / 伺服氣 / 水冷散熱） 工作內容 1. 產品技術支援與應用整合 －提供 CEJN Non-drip Quick Couplings 在 AI、液冷伺服器、水冷散熱等領域之技術諮詢與應用方案建議 －協助客戶進行產品選型、系統設計建議、技術問題排解 2. 解決方案開發 －依據客戶應用需求，協助規劃客製化快速接頭解決方案 －參與 Cold-plate、CDU、CDM、DLC、Immersion 等液冷散熱應用系統之導入與測試 3. 產品測試與驗證 －執行產品功能測試、性能驗證與故障分析 －撰寫測試報告與技術文件，提供內部團隊及客戶參考 4. 客戶技術教育與培訓 －針對客戶及內部銷售團隊，規劃並執行產品技術培訓 －協助編寫技術手冊、培訓簡報及操作指導文件 5. 市場技術趨勢蒐集 －蒐集市場動向、技術發展趨勢，回饋給研發或原廠，協助產品優化與市場策略制定 6. 跨部門溝通協調 －擔任公司與代理商、原廠及客戶之間的技術溝通橋樑 －協助銷售團隊進行技術簡報、產品導入與問題排除

工作內容: 1.產品應用搭配，包含相機、鏡頭、光源、影像軟體。 2.協助客戶操作相機功能，鏡組搭配及分析故障排除與驗證 3.提供產品技術文件與規格說明 4.展覽相機產品Demo與功能展示及支援 5.歡迎應屆畢業生或對機器視覺有興趣加入

METTLER TOLEDO工業產品部，我們專注於國內工業領域中的準確與防爆安全秤重與技術應用解決方案，客群廣布半導體、電子業、精密化工產業，在製藥業更是多個建廠專案的唯一秤重供應商。 我們的工作型態和發展多元，歡迎技職體系畢業或應屆畢業新鮮人加入我們的團隊。 以下是我們的職缺說明: 1.技術諮詢和產品宣導者角色 >透過建立良好的人際關係和理解關鍵要求的能力，能與現有和潛在客戶需求保持聯繫 >與銷售團隊合作，成為 MT 產品和解決方案的關鍵技術顧問和產品宣導者 >提供MT工業稱重設備，如控制器、荷重元、磅秤、軟體及相關配件相關的技術支援 >負責研究、設計和提出適合客戶功能和預算要求的稱重和控制系統 >有效傳達產業的合規要求和相應建議，展示 MT 在相關領域的市場領導地位和專業知識 2.服務內容與工作標準 >負責銷售前的支持工作，協助銷售團隊更瞭解客戶的實際技術需求 >透過研究設計圖、客戶需求表和相關客戶文件，來協助銷售團隊提供以符合成本預算的方案 >有效率地展開分配工作，在系統整體性能、儀器運行、控制器/儀器內部通信等方面 >支援、協助和配置MT的顯示控制器，並確保與其他設備進行適當的通信（例如。SCADA; PLC; HMI; display; load cells; printer等） >透過分析客戶環境中裝置、用品或服務應用的成本效益比，提出改造設備、服務、或流程等建議 >遵守客戶的現場操作程式/規則以及健康/安全/環境法規 >協助組織和開展產品培訓、內部和外部研討會 >協助與供應商、跨團隊合作和最終客戶合作的專案管理 >負責特殊項目的設計和執行專案協調、供應商/儀器的採購 上班地點: 台北市 11494 內湖區舊宗路二段171巷17號2樓

[工作內容] 1. 應對產品相關的技術諮詢，支援售後服務及提供問題解決方案 2. 樣品測試、維護與檢修品處理 3. 設計、製作、優化DEMO機 4. 參與展覽準備工作、撰寫產品研討會簡報，支援會場解說及課程講師 5. 負責產品教育訓練，彙整教材、說明書與相關技術文件 6. 主管交辦事項 [條件要求] 1. 曾學過：機械傳動元件、動力學、金屬加工與CNC加工、基礎電學、可程式控制、工程圖學、任一3D繪圖軟體 2. 機電、自動化相關科系畢業 3. 具備普通小型車駕照及500小時以上道路駕駛經驗 4. 3年以上相關產業工作經驗 [加分項目] 有自動化通訊控制協定的應用觀念

1. Managing the company products and providing technical support. 2. Analyzing technological problems with providing solutions to address customer’s needs. 3. Collaborating with sales team and Product Managers for obtaining accurate information of application usage, system operations, and product management. 4. Preparing technical element for product presentations, conducting training sessions for demonstrating new products and services. 5. Supporting the region’s FAE and sales team in organizing the presentation and training of product demonstration of proposal with involved in defining the technical solution guidelines for sale team support. 6. Assisting the Market Development for performing the desired tests and requirement procedures, preparing detailed schedule regarding the project specifications, conducting research on market trends in field application, analyzing the emerging trends for recommending the new application engineering products.