「Customer Service Project Manager」的相似工作

• Treat all company guests, and visitors with personal, human-to-human interaction, and dignity. • Think differently about operations center services and how they impact the customer experience. The Operator will have an impact on systems, processes, and quality standards which will enhance our exceptional service strategy. • Responsible for viewing and monitoring the video surveillance television monitors for unauthorized and/or unsafe actions. • Responsible for monitoring the access control system computer for visible and audible alarms. • Responsible for the proper operation and monitoring of all life safety, gas storage, access control and loss prevention systems and related subsystems. Must be able to prioritize alarm criticality and utilize available resources effectively. • Dispatch security personnel as required in the event of security or safety alarms, security systems service calls and emergency response dispatches. • Interact with a variety of persons, including: companies, visitors, public safety officials, employees and the general public. • Enforce company policies and procedures. • Maintain Key control. • Notify, assist, and direct emergency personnel as necessary. • Dispatch patrol as needed. • Complete job-related forms and/or logs and incident reports as needed. • Participate in testing of security system on regular maintenance schedule. • Observe and report all unusual activity. • Report all building utility and service issues as observed and instructed to facilities. • Monitor the movements and locations of all account security personnel in order to expedite service requests, and emergency response and to ensure employee safety. • Responsible for proper operation and monitoring of all security telephone, paging, radio and intercom communication systems. • As required provide training for new security operations center personnel. • Manage employee, guest, and visitor comments and complaints with one-touch service. One-touch service means an Operator has the autonomy and authority to handle any customer needs. • Create a positive emotional connection with company's guests, and visitors. • Consistently deliver exceptional world-class security experience . • Shall be discreet and maintain strict confidentiality. • Must maintain composure in handling or diffusing difficult situations.

1. To manage Edwards new equipment & service business and competition activities to secure business objectives. 2. To establish and maintain contacts with existing account at all levels to foster good working relationships and promote business. 3. To work closely with the supporting teams (service/marketing/product/applications specialists) to meet customers requirements and ensure winning business. 4. To manage customer expectations in line with Edwards strategic plans. 5. Forecast tracking aligning with market trend by regularly basis. 【What we expect of you】 ** English resume is required ** 1. >5 years of sales experience (Semiconductor field experience, service sales or service maintenance experience is preferred ). 2. Customer engagement skill and experience with good track record on wining business. 3. Price negotiation skill, and strategy development and execution. 4. Excellent internal and external communication and presentation skills.

Be a chip architecture planner to provide a competitive and valuable solution to sales and customers. This role will consolidate a project scope by achieving technology feasibility and competitiveness study, resource and schedule planning, cost break down for quotation. Responsibility: 1. Pre-sale technical tasks and RFQ follow up. 2. Architecture planner to propose total solution of algorithm, design, IP, P&R, software, process, package, testing, yield and reliability with respect to application scenarios and RFQ. 3. Assessment to the feasibility, competitiveness and risk of proposed total solution. 4. Share solution knowledge base of historical projects within focused fields. 5. Connect and coordinate cross-departments with customers for solution proposal. 6. Project schedule planning and resource evaluation. 7. Cost break down for quotation proposal.

1. 協助主管進行會議、行程、和活動日程安排 2. 文件追蹤、資料匯整及檔案管理 3. 主管交辦事項 4. 公關處理 ( 官網維護、文宣製作 ) 5. 英文商業書信/郵件翻譯/基本文書軟體/主管交辦事項/效率佳/思路清晰。 6. 具備流利英語聽說寫能力。

工作內容: 1. Lead and manage all Realtek’s commercial activities including engaging in various stages of the sales cycle, setting up account strategy, executing the account plan, developing multi-level customer relationship across functions of product planning, procurement and senior management, to meet or exceed annual revenue and design targets, along with business objectives for the Southeast Asia and South Asia market. 2. Identify the key client stakeholders and coach those stakeholders to build consensus for Realtek’s solutions within their organization. 3. Clearly articulate customer needs, along with industry trends to Realtek sales management and product lines. 4. Understand the competitive landscape, obtain feedback and work with PMs/engineering teams to improve our offerings to customers. 5. Direct Realtek’s solution strategy for design in efforts during all phase of sales process: device selection, design, prototype, and production. 6. Select and forge alliances with a global set of ODMs/SI partners for Realtek’s entire solution portfolio. 應徵條件: 1. BS in engineering or business required, advance degree (i.e.)MBA/MS desired. 2. 5-10 years of strategic account(OEM/ODM/telecom) sales experience in semiconductor or RF/networking/telecom industry, specifically managing foreign accounts in APAC, Southeast Asia and/or South Asia. 3. Must be fluent in written and spoken English & Chinese. 4. Multi-culture experience is desirable. 5. Must demonstrate ability to address multiple product lines and product segments. 6. Experience and knowledge of key account’s inner organization to work with the influencers, blockers, and decision makers. 7. Ability to present a compelling business case to internal and external constituencies. Able to win support from and effectively communicate to different constituents(sales, engineering, marketing) at different levels. 8. Aptitude to work effectively with ecosystem partners. 9. Capable of thinking out of box and coming up with ideas for giant leaps in growth. 10. Track-record of success in results-driven business development role. 11. Willing to travel when needed(>30%).

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. *Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

1. To develop and increase Edwards business in specific Accounts 2. To contribute to the success of the Edwards strategy in Taiwan by managing the Key Accounts 3. Manage customer expectations in line with strategic plan 4. To contribute to the sales strategies and objectives for Taiwan 【What we expect of you】 ** English resume is required ** 1. Establish, and maintain strong contacts with existing and new customers/OEMs at all levels of their organization to foster good working relationships and promote business opportunities 2. Conduct customer negotiations at all levels (fab manager, manager, engineers, …), enjoining the assistance of other Edwards managers when required to win the business and thereafter maintain continuity throughout the sales and service and after care activities 3. Participate in and monitor sales forecast budget 4. Management of Sales: Make sales to agreed targets: closing deals, Present integrated/full range of EDWARDS products and services, develop customer mind-set to ‘single source’ concept, Manage customer expectations in line with strategic plan 5. Identify new opportunities 6. Report on competitive activities 7. Create customer perception of EDWARDS excellence 8. Make use of the whole organization to create value in customers’ eyes 9. Establish strategic plans for penetration of new products in Semi accounts.

1. 負責整形外科產品（義乳、抽脂機、埋線）之產品策略、行銷規劃與市場推進 2. 分析市場與競品資料，提出產品定位與發展建議 3. 與國內外原廠溝通合作，規劃上市、學術推廣與展會活動 4. 支援業務團隊達成銷售目標，提供產品訓練與銷售工具 5. 其他主管交辦事項

1. 海運報價承攬進出口貨物業務。 2. 與國外代理英文書信溝通處理運輸業務事宜。

1. Responsible for delivering business results. 2. Conduct market research and analysis to identify key trends, the competitive landscape, and customer requirements within the computing application field. 3. Conduct customer visits and product promotion. Lead strategies to penetrate target customers and applications. Execute go-to-market activities, including design-in and customer support. 4. Perform troubleshooting activities and engage with customers to ensure issue resolution. 5. Collaborate with customers and partners to understand their technical challenges and requirements, and drive product improvements. 6. Lead the team in defining key features for new products based on future field needs.

1.底薪36000元起+豐盛獎金。 2.需有機械行業相關工作經驗者。 3.另提供午餐費補助。

Job Duties : Supervises a staff of production employees. Ensures adherence to established operations and safety policies and procedures. Maintains standards in the areas of housekeeping, safety, attendance, operational discipline, process safety management, and scheduled and unscheduled maintenance. Responsible for communications up and down the line and for assuring that communications from team members are accurate and complete. Responsible for responding to personnel, operational and safety and environmental incidents. Ensure work is completed in accordance with production schedules. • Ensuring operations are being conducted in alignment with Core Values. • Operators have training and equipment to maintain safe operation. • Ensuring work permits, safety inspections and lockouts are completed for daily activities. • Provide leadership and direction for area and drive organization efficiency improvement, including people/ talent development, to support business situation changes. • Maintain production quality and respond to issues • Own people management • Execution of employee onboarding and training • Set expectations for the operators; attendance and performance • Tracking, entering and approving employee hours • Digital HR responsibilities; pay changes, shift changes, hours changes, vacation/holiday entries Job Qualifications: • A Bachelor’s or Master’s degree in Industrial Engineering, Mechanical Engineer or Chemical Engineering • 7 years above working experience in manufacturing site, including at least 3 years People leader experience leadership • High level verbal and written communications skills. • Lean & 6 Sigma skills are plus. • Ability to understand and influence. • Requires conceptual and practical knowledge in own job discipline and developing knowledge of related job disciplines. Ability to analyzes potential solutions to problems (with or without vague/unstructured aspects) using experience, judgment and precedents.

Job Overview As our Program Manager, you’ll lead the symphony of IC design projects—from concept to tape-out. Your baton will guide cross-functional teams, ensuring harmonious execution and successful product launches. Responsibilities: 1.Project Score Composition: 1-1 Develop project plans, timelines, and milestones. Imagine them as musical scores—the roadmap for our performance. 1-2 Collaborate with design, verification, and layout teams. Each instrument (or team) plays a crucial part. 2. Resource Allocation Sonata: 2-1 Allocate resources—people, tools, and budgets. Balance the orchestra, ensuring no section is drowned out. 2-2 Monitor progress, adjust tempo, and keep everyone in sync. 3. Risk Management Crescendo: 3-1 Identify risks—those unexpected dissonances. Mitigate them through proactive planning. 3-2 Be the troubadour—addressing issues swiftly and harmoniously. 4. Customer Symphony: 4-1 Engage with stakeholders—customers, marketing, and executives. Understand their expectations. 4-2 Deliver updates, manage expectations, and ensure customer satisfaction.

We are hiring Sales Account Manager with specialty gases or materials experiences in semiconductor market. The candidate should provide a key role in areas of product promotion, market information collections, penetration of potential customers, and create new business to achieve sales goal. 1. Maintain and grow business with assigned key accounts, established good relationships with key accounts. 2. Drive and achieve assigned sales revenue goal, timely report on sales activities and collect competition information. 3. Address and follow up inquiries per customer requirements, coordinate with internal support function team to ensure timely response to customers. 4. Coordinate with supply chain, quality and production to ensure timely supply of products for customers. 5. Support new product launches activities, collaborate closely with the cross-function team to facilitate new product commercialization. 6. Maintain intense market knowledge of competitors, customer activities and market trend. 7. Act as primary contact window between internal and external customers to mitigate and resolve business issues. 8. Establish external partnerships which bring value to customers. 9. Manage sales activities including product promotion, customer complaint, etc. 10. Develop and update product market information, as well as competitor activities. 11. Develop strategic selling plan to key account customers/ key products. 12. Conduct sales activities in fully compliance with Linde Safety and Compliance codes. 13. Take the lead to collaborate with operation team to respond customer demand timely. 14. Other tasks will be assigned upon management’s request.

1.市場開發 2.客戶關係經營 3.蒐集市場訊息 4.廠內外事務處理 【薪資說明】 ◎依學經歷、科系、經驗相關性及專長等條件核敘個人薪資。

1.專案開發,規格討論/品質及時程掌控 2.銷售產品 3.收集客戶,產品及市場資訊

1.制定銷售策略、有系統的掌握銷售狀況、提供每季數據分析、年度業績目標與達成。 2.開拓AI、智慧製造、資安相關Ecosystem 產業鏈客戶。 3.SEMICON TAIWAN國際半導體展會攤位及贊助銷售、會員招募、會員服務。 4.代表協會參與外部協會/政府會議/產業研討會推廣協會服務、提高協會知名度。 5.跨部門溝通能力，合作已達成協會年度目標。

<2020金峰獎-十大傑出企業> / <2019金商獎-十大優良外商> 你是否受夠整天待在辦公室? 總想往外跑呢~ 你是否單打獨鬥太久? 希望有團隊一起打拼呢~ 你是否覺得薪資不符合您的表現? 想要公司能回應您的付出呢~ 德國福維克集團台灣分公司 Kobold事業部提供以下承諾： 我司承諾「每位業務同仁都享有完整教育訓練機會」 我司承諾「每位業務同仁都享有勞健保、勞退新制提撥(按實際收入，公司根據規章提撥)」 我司承諾「每位業務同仁都享有無天花板的獎金制度，只要有付出必定有愉快的收穫」 您必須要知道的工作內容： 1. 負責國內業務推展工作，介紹產品功能及特性 2. 開發潛在客戶，拓展市場 3. 定期拜訪客戶，維繫穩定客戶關係 ※備註※ 具備完整教育訓練體制！ 透明晉升管道，人生沒有天花板！ 不定期獎金、不定期國內外旅遊獎勵、競賽獎勵等，期待想挑戰高額年薪的你！

本職務為長期居家遠端工作【非博弈、非電話銷售】， 應試者家中或自尋固定辦公地點需有網路，並於辦公期間能保持環境安靜。 【電腦軟硬體設備將於錄取報到後由公司提供】 工作內容： ．確保客服團隊功能正常運作並持續改善提升。 ．定例報表製作和發送。 ．協助團隊處理客訴案件。 ．幫助顧客及客服同仁解決問題。 ．輔導客服同仁及改善績效。 ．管理人員出勤及各項狀態之遵時率。 ．其他主管交辦事項。 ．熟悉Zendesk或各式客服系統尤佳。（可於投遞履歷時說明） ．需具備 1.＂精通之韓文能力（聽說讀寫）＂。 2.＂中等英文能力（聽說讀寫）＂ -採四週變形工時排班，需配合輪班及排休(視人力狀況排班排休)，輪班(非多段班)，排休天數主要依照當月紅字天數。 以下為目前出勤時段： -早班 07:00-16:00、08:00-17:00、09:00-18:00、10:00-19:00 -晚班 11:00-20:00、13:00-22:00、14:00-23:00、15:00-24:00 -夜班 16:00-01:00、22:00-07:00、23:00-08:00（夜班享額外津貼約$6,000~$10,000，上班時段仍依實際排班為主，可能因專案需求異動） -依照公司安排，工作模式採遠端工作。 -享公司全套電腦設備(配送到府)，於報到日前一週左右寄送設備。 -此為國內職缺，居住地於台灣本島皆可應徵，暫謝絕居住海外的求職者，謝謝。

１、陽光行業前景 調查數據顯示，空氣淨化器在歐美等發達國家的普及率達到了30％，日本25％，韓國80％，而台灣祇有10％。面對頻發的霧霾天氣，以及對生活質量要求的日益提高，未來十年這個行業會有數十倍可觀的增長。 2、無上限的晉升空間 Librex集團於台灣地區設立三處銷售據點，分別為新北(總公司)、桃園、高雄，未來５年在台灣地區將開拓１0個城市的分佈版圖，大量的職位空缺讓有實力有夢想的你有可觀又可達成的發展空間。 3、豐厚的酬庸 高額底獎、高額抽成，因為我們相信，富足的獎金更能激發出優秀的你的潛力。優秀敢挑戰的你，同樣我們還有更具吸引力的高獎金制計算方式，讓收入超乎你的想像。 4、完善的培訓體制 公司擁有一套完整的培訓體質，讓來至不同行業的你，也能在這裡成就你的夢想。 5、輕鬆的工作環境和工作氛圍 我們從事高端產業，服務於各行各業成功人士，為你提供良好的工作平台。 和諧、互助、團結、輕鬆融洽的工作氛圍，進公司如回家(歡迎來體驗)。 工作內容: 1.熟悉欲銷售之產品、公司規章作業流程 2.客戶拜訪開發並推銷產品 3.依顧客需求做報價及簽約 4.顧客售後滿意度維持 (如: 顧客抱怨及問題反應處理、維持顧客對公司及業務員信賴度) 5.顧客意見回饋以供公司改善參考 6.定期與主管做業績、績效檢討，回報進度