「Customer Service Project Manager」的相似工作

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

• Treat all company guests, and visitors with personal, human-to-human interaction, and dignity. • Think differently about operations center services and how they impact the customer experience. The Operator will have an impact on systems, processes, and quality standards which will enhance our exceptional service strategy. • Responsible for viewing and monitoring the video surveillance television monitors for unauthorized and/or unsafe actions. • Responsible for monitoring the access control system computer for visible and audible alarms. • Responsible for the proper operation and monitoring of all life safety, gas storage, access control and loss prevention systems and related subsystems. Must be able to prioritize alarm criticality and utilize available resources effectively. • Dispatch security personnel as required in the event of security or safety alarms, security systems service calls and emergency response dispatches. • Interact with a variety of persons, including: companies, visitors, public safety officials, employees and the general public. • Enforce company policies and procedures. • Maintain Key control. • Notify, assist, and direct emergency personnel as necessary. • Dispatch patrol as needed. • Complete job-related forms and/or logs and incident reports as needed. • Participate in testing of security system on regular maintenance schedule. • Observe and report all unusual activity. • Report all building utility and service issues as observed and instructed to facilities. • Monitor the movements and locations of all account security personnel in order to expedite service requests, and emergency response and to ensure employee safety. • Responsible for proper operation and monitoring of all security telephone, paging, radio and intercom communication systems. • As required provide training for new security operations center personnel. • Manage employee, guest, and visitor comments and complaints with one-touch service. One-touch service means an Operator has the autonomy and authority to handle any customer needs. • Create a positive emotional connection with company's guests, and visitors. • Consistently deliver exceptional world-class security experience . • Shall be discreet and maintain strict confidentiality. • Must maintain composure in handling or diffusing difficult situations.

1. 協助主管進行會議、行程、和活動日程安排 2. 文件追蹤、資料匯整及檔案管理 3. 主管交辦事項 4. 公關處理 ( 官網維護、文宣製作 ) 5. 英文商業書信/郵件翻譯/基本文書軟體/主管交辦事項/效率佳/思路清晰。 6. 具備流利英語聽說寫能力。

1. To manage Edwards new equipment & service business and competition activities to secure business objectives. 2. To establish and maintain contacts with existing account at all levels to foster good working relationships and promote business. 3. To work closely with the supporting teams (service/marketing/product/applications specialists) to meet customers requirements and ensure winning business. 4. To manage customer expectations in line with Edwards strategic plans. 5. Forecast tracking aligning with market trend by regularly basis. 【What we expect of you】 ** English resume is required ** 1. >5 years of sales experience (Semiconductor field experience, service sales or service maintenance experience is preferred ). 2. Customer engagement skill and experience with good track record on wining business. 3. Price negotiation skill, and strategy development and execution. 4. Excellent internal and external communication and presentation skills.

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. *Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

工作內容: 1. Lead and manage all Realtek’s commercial activities including engaging in various stages of the sales cycle, setting up account strategy, executing the account plan, developing multi-level customer relationship across functions of product planning, procurement and senior management, to meet or exceed annual revenue and design targets, along with business objectives for the Southeast Asia and South Asia market. 2. Identify the key client stakeholders and coach those stakeholders to build consensus for Realtek’s solutions within their organization. 3. Clearly articulate customer needs, along with industry trends to Realtek sales management and product lines. 4. Understand the competitive landscape, obtain feedback and work with PMs/engineering teams to improve our offerings to customers. 5. Direct Realtek’s solution strategy for design in efforts during all phase of sales process: device selection, design, prototype, and production. 6. Select and forge alliances with a global set of ODMs/SI partners for Realtek’s entire solution portfolio. 應徵條件: 1. BS in engineering or business required, advance degree (i.e.)MBA/MS desired. 2. 5-10 years of strategic account(OEM/ODM/telecom) sales experience in semiconductor or RF/networking/telecom industry, specifically managing foreign accounts in APAC, Southeast Asia and/or South Asia. 3. Must be fluent in written and spoken English & Chinese. 4. Multi-culture experience is desirable. 5. Must demonstrate ability to address multiple product lines and product segments. 6. Experience and knowledge of key account’s inner organization to work with the influencers, blockers, and decision makers. 7. Ability to present a compelling business case to internal and external constituencies. Able to win support from and effectively communicate to different constituents(sales, engineering, marketing) at different levels. 8. Aptitude to work effectively with ecosystem partners. 9. Capable of thinking out of box and coming up with ideas for giant leaps in growth. 10. Track-record of success in results-driven business development role. 11. Willing to travel when needed(>30%).

1. 負責整形外科產品（義乳、抽脂機、埋線）之產品策略、行銷規劃與市場推進 2. 分析市場與競品資料，提出產品定位與發展建議 3. 與國內外原廠溝通合作，規劃上市、學術推廣與展會活動 4. 支援業務團隊達成銷售目標，提供產品訓練與銷售工具 5. 其他主管交辦事項

1. To develop and increase Edwards business in specific Accounts 2. To contribute to the success of the Edwards strategy in Taiwan by managing the Key Accounts 3. Manage customer expectations in line with strategic plan 4. To contribute to the sales strategies and objectives for Taiwan 【What we expect of you】 ** English resume is required ** 1. Establish, and maintain strong contacts with existing and new customers/OEMs at all levels of their organization to foster good working relationships and promote business opportunities 2. Conduct customer negotiations at all levels (fab manager, manager, engineers, …), enjoining the assistance of other Edwards managers when required to win the business and thereafter maintain continuity throughout the sales and service and after care activities 3. Participate in and monitor sales forecast budget 4. Management of Sales: Make sales to agreed targets: closing deals, Present integrated/full range of EDWARDS products and services, develop customer mind-set to ‘single source’ concept, Manage customer expectations in line with strategic plan 5. Identify new opportunities 6. Report on competitive activities 7. Create customer perception of EDWARDS excellence 8. Make use of the whole organization to create value in customers’ eyes 9. Establish strategic plans for penetration of new products in Semi accounts.

1. 海運報價承攬進出口貨物業務。 2. 與國外代理英文書信溝通處理運輸業務事宜。

1.底薪36000元起+豐盛獎金。 2.需有機械行業相關工作經驗者。 3.另提供午餐費補助。

本職務為長期居家遠端工作【非博弈、非電話銷售】， 應試者家中或自尋固定辦公地點需有網路，並於辦公期間能保持環境安靜。 【電腦軟硬體設備將於錄取報到後由公司提供】 工作內容： ．確保客服團隊功能正常運作並持續改善提升。 ．定例報表製作和發送。 ．協助團隊處理客訴案件。 ．幫助顧客及客服同仁解決問題。 ．輔導客服同仁及改善績效。 ．管理人員出勤及各項狀態之遵時率。 ．其他主管交辦事項。 ．熟悉Zendesk或各式客服系統尤佳。（可於投遞履歷時說明） ．需具備 1.＂精通之韓文能力（聽說讀寫）＂。 2.＂中等英文能力（聽說讀寫）＂ -採四週變形工時排班，需配合輪班及排休(視人力狀況排班排休)，輪班(非多段班)，排休天數主要依照當月紅字天數。 以下為目前出勤時段： -早班 07:00-16:00、08:00-17:00、09:00-18:00、10:00-19:00 -晚班 11:00-20:00、13:00-22:00、14:00-23:00、15:00-24:00 -夜班 16:00-01:00、22:00-07:00、23:00-08:00（夜班享額外津貼約$6,000~$10,000，上班時段仍依實際排班為主，可能因專案需求異動） -依照公司安排，工作模式採遠端工作。 -享公司全套電腦設備(配送到府)，於報到日前一週左右寄送設備。 -此為國內職缺，居住地於台灣本島皆可應徵，暫謝絕居住海外的求職者，謝謝。

Job Overview As our Program Manager, you’ll lead the symphony of IC design projects—from concept to tape-out. Your baton will guide cross-functional teams, ensuring harmonious execution and successful product launches. Responsibilities: 1.Project Score Composition: 1-1 Develop project plans, timelines, and milestones. Imagine them as musical scores—the roadmap for our performance. 1-2 Collaborate with design, verification, and layout teams. Each instrument (or team) plays a crucial part. 2. Resource Allocation Sonata: 2-1 Allocate resources—people, tools, and budgets. Balance the orchestra, ensuring no section is drowned out. 2-2 Monitor progress, adjust tempo, and keep everyone in sync. 3. Risk Management Crescendo: 3-1 Identify risks—those unexpected dissonances. Mitigate them through proactive planning. 3-2 Be the troubadour—addressing issues swiftly and harmoniously. 4. Customer Symphony: 4-1 Engage with stakeholders—customers, marketing, and executives. Understand their expectations. 4-2 Deliver updates, manage expectations, and ensure customer satisfaction.

1. 專案管理 / 執行 2. 需出差(北中南) 3. 繪圖:3視圖經驗

1. 負責產品推廣策略、執行與追蹤。 2. 負責與供應商溝通，解決產品推廣的問題，並回報推廣成果 3. 整理製作銷售工具，舉辦產品說明會等協助業務推廣產品 4. 根據市場分析，包括市場趨勢、競爭格局、消費者需求等引進新產品。 5. 具外語能力(英、日擇一)

【產品線描述】 視訊顯示產品 【工作說明】 1. Coordinate the promotion activities of monitor/ gaming monitor product. 2. Monitor market information survey and analysis. 3. Display new IC specification define and feasibility analysis. 【必要條件】 1. EE background 2. Master degree 3. Good in English communication

1.負責Probe Card與Load Board之售後服務，並提供技術諮詢支援 2.具良好溝通能力，支持團隊決策，致力實現共同目標

WITS 專注於資訊軟體服務與人才管理業務發展，30多年來與上千家不同產業的企業合作，客戶橫跨多元產業，如：金融業、科技業、電訊業、製造業......等。加入我們，您將有機會與專業諮詢團隊合作，了解各不同行業與關鍵企業客戶的發展趨勢，並學習最先進的資訊軟體與人才管理知識。 工作內容: 1. 半導體企業客戶之業務開發與維護，研擬及落實Account Plan以達成業績目標 (諮詢服務/提案規劃/簡報說明/報價追蹤) 2. 客戶服務方案設計，釐清客戶需求，提供合適的解決方案，協助客戶解決人才議題並達成客戶業務目標 3. 客戶與團隊同仁關係經營維護，負責與團隊人力或企業中、高階主管，能建立良好合作關係 4. 與招募顧問合作，確保專案、培訓、交付品質符合客戶需求與期待

1.專案開發,規格討論/品質及時程掌控 2.銷售產品 3.收集客戶,產品及市場資訊

1.專案開發時程與預算規畫 2.SOW/TTS、TRA收集與彙整、產出DOE計畫(PKG level)、模擬回饋分析 3.DOE Plan規劃、Re-TRA 4.Qual Plan規劃、結案報告(產品/製程/RT/DPA)、PTR 5.其他上級交辦事項

1.市場開發 2.客戶關係經營 3.蒐集市場訊息 4.廠內外事務處理 【薪資說明】 ◎依學經歷、科系、經驗相關性及專長等條件核敘個人薪資。