工作內容:
❮環境管理❯
① 負責鹿舍及體驗區的日常清潔與環境及草皮維護,確保場地衛生及公共安全。
② 定期巡視各工作區域(含公共區域),進行環境觀察與必要的即時清潔工作。
③ 熟悉並操作基礎清潔設備,確保設備使用時的安全及日常保養。
❮物資管理❯
① 協助物流相關工作,包含梅花鹿舍 飼料資搬運及配送。
② 飼養區域部分飼料採集、物流及搬運。
③ 梅花鹿園硬體設備巡視、檢測及狀況回報。
At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
在英迪格酒店®,我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。
Supports the Food and Beverage Service team by performing support duties including Chama all day dining restaurant, Cha-T, Me Space, game room, meeting room, room service and other F&B areas of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service.
通過準備食品,佈置餐廳,準備餐飲設備,服務準備和管理全日餐廳,酒吧,客房餐飲,多功能室, 會議室,宴會廳及送餐服務等支援工作來協助餐飲服務隊伍的工作。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守當地的衛生和安全法規,或其它適用的規定,以及品牌規範和當地的規章制度。
• Mise en Place and Food Preparation.
準備食品
• Assist with receiving and storage of goods.
協助接收和存儲物品
• Clean and maintain equipment and premises.
清潔並保持設備和場地的清潔
• Maintain hygienic standards and procedures.
遵守衛生規範和程序
• Assist with the preparation of functions and service.
協助職責和服務的準備工作
• Welcoming guests to the Restaurant, by using the Restaurant name.
使用餐廳的名稱招呼客人光臨餐廳。
• Inquiring if they have a reservation and noting it in the reservation system if they do.
詢問客人是否有訂位,如有訂位在訂位系統上做記錄。
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation system.
為客人登記訂位並註記用餐喜好,如客人沒有訂位則在訂位系統上記錄。
• Being attentive to guest requests.
周到的滿足客人需求。
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
帶領客人前往喜歡的座位或預訂的座位,按餐廳標準安排客人就坐。
• Take telephone bookings and document in the Reservation system according to restaurant standards.
根據餐廳標准進行電話訂位並在訂位系統中記錄。
• Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once.
在規定的電話鈴次數範圍內接聽電話。高效率並專業的處理多通來電。
• Close checks to correct guest’s room account.
將帳單結帳到正確的房帳上。
• Assist with cellar operations.
協助酒窖的工作
• Assist with the preparation of an outlet for service including.
協助餐廳的服務準備工作。
• Cleaning of equipment.
設備清潔。
• Cleaning and maintaining glassware for service.
清潔和維護玻璃器皿以備服務。
• Cleaning and maintain flatware for service.
清潔和維護餐具以備服務。
• Cleaning and maintain china for service.
清潔和維護瓷器以備服務。
• Preparing service equipment and materials.
準備服務設備和材料。
• Assisting with table preparation.
協助餐檯的準備工作
• Maintain detailed knowledge of menu, including daily specials.
對菜單有具體的瞭解,包括每日特餐。
• Ensure tables are cleared quietly and efficiently.
確保迅速且高效率的清理餐桌。
• Carry food and beverage trays in a safe manner to minimize breakages.
用托盤以安全的方式運送食物和飲料,並盡量減少破損。
• Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures.
按照酒店規定的政策和程序,專業地處理查詢賬單和賬單結帳。
• Complete dockets accurately and clearly.
準確並清楚的填寫收據。
• Maintain current information on all general activities of the hotel.
瞭解酒店所有的活動。
• Establishes and maintains effective employee working relationships.
與同仁建立並保持良好的工作關係。
• Attends and participates in daily briefings and other meetings as scheduled.
參與每日的例會和其它計畫好的會議。
• Attends and participates in training sessions as scheduled.
參與培訓課程。
• Other reasonable Ad hoc tasks assigned by supervisor.
其它由主管分配的合理任務