1. 銷售目標上傳 Upload sales target
2. 營運(商品)相關報表製作
Daily/weekly/monthly/sales performance reports,Weekly preparation of best sellers by categories and photobook sales numbers updates as well as linestore product list maintanance.
3. 協助跨部門會議與教育訓練
Assist Inter-departmental meeting and training running smoothly
4. 處理門市發票付款等單據核對
Provide administrative support to store operations team such as, invoice checking & payment follow-up
5. 門市庶務事項管理與消耗品訂購
Stores general affairs management and maintenance
6. 協助上級主管業務與其它臨時分配事項
Cooperate with supervisor and assist in other ad-hoc projects as assigned
7.負責百貨合約更新與歸檔管理,並辦理門市保險年度續約。
Responsible for department store contract renewal and filing management, as well as annual store insurance renewal.
8.每月瑕疵品申報/商品上下架表格維護
Monthly upload defective list and other reports when required.
■ ROLE MISSION
Directly reporting to the Retail Director, the role will assist in providing full range support on day-to-day operations including policies & procedures implementation to Taiwan retail operations team and stores and act as the key contact point between stores and office for coordination of operational activities.
■ JOB DESCRIPTION
• Provide full aspect of retail operational support for stores, and provide effective and efficient solutions so that frontline sales can fully dedicate effort to client serving and achieving sales targets.
• Fully manage all regular opeational tasks, including but not limited to coordinate daily purchase orders, annual stock take, invoices management, responsible for various serivce license renewal, stationary and packaging orders, petty cash, shop expenses management and vendor payment follow ups.
• Prepare daily/ weekly/ monthly sales reports for management review; and provide sales comparison report which enhance store manager understand shop performance.
• Responsible for facilities management of all retail stores, monitor repair, maintenance progress and co-ordinate with vendors and suppliers to ensure smooth retail operations.
• Provide support on seasonal clearance sales event and all other store events.
• Assist in forecast and budget planning.
• Assist Retail Director to manage staff seasonal uniform order.
• Provide clerical and administrative support to Retail Director such as handle incoming calls, filling and documentation.
• Support Retail Director to manage customer serivce matters, including follow up with Store teams and/or other departments.
• Monitor all shops overtime and working roster.
• Collaborate with other team members for standard operating procedure creation and enhancement.
• Provide general administrative assistance to all departments.
• Prepare monthly incentive results and collect the relevant document from the staff and send back to HR deparment.
• Prepare monthly customer return case report to Merchandising department.
• Work closely with Marketing Department.
• Responsible to collect cheques from banks and landlords.
• Handle various ad-hoc tasks assigned by Retail Director.