•Actively monitor and research business operations, activities, and behaviors of the member network including online activities and sales platforms.
•Manage and respond to incoming compliance emails, requests, and policy violation reports/claims.
•Investigate violation claims and problematic situations and gather all applicable details and information for review.
•Utilize available resources to determine when policy violations have occurred and what corrective action is necessary.
•Draft, maintain, send, and file compliance notices, letters, and internal documentation of compliance matters.
•Implement compliance sanctions/decisions.
•Provide compliance related advice to Sales/Support/Customer Service teams.
•Educate members on how to present the business opportunity and company products in a compliant manner.
•Review, develop, update, and maintain disclaimers for various products and programs to be used in materials and communications.
•Draft correspondence as needed, specifically for sensitive or important compliance situations.
•Review materials, videos, and communications for inaccuracies, improper claims, or other problematic content.
•Maintain regulatory compliance for marketing/sales materials and tools used by members.