-Minimum of 3 years solid merchandising experiences in Knits/Woven apparel under a buying office/trading company or garment factory.
-Good knowledge of vendors and factories
-Good communication skills with strong command of English and Chinese
-Strong ability to positively interact with people; detail-oriented, work well with teams
Join a global company for career development and opportunity!
- Support logistics operations activities, coordination with local agent/suppliers (shipping lines, co-loaders, customs brokers, warehouse provider, trucking company..etc.)
- Internal communication (cross -dept communication)
- Shipping cost estimation, system data entry
- Project planning, follow up, management and reporting
- Check and ensure import/export customs documents are in place and accurate
- Import/export shipment schedule and status follow up and tracking
- Being point of contact answering customers questions by phone, email
- Have experience in handling projects is a preference, but we can also offer training
- Structured and organized working style
- Able to work independently but also as a team player
Candidate will receive related education training by the company, which will be consideration for assignment of job role and future promotion.
• Handle daily customer inquiries, including order processing, and delivery schedule coordination.
• Manage purchase orders, track shipment schedules, and communicate updates to customers.
• Handle import/export operations including documentation, shipping, customs clearance, and compliance.
• Coordinate closely with suppliers and internal sales teams to ensure accurate and timely order fulfillment.
• Assist in inventory control, demand forecasting, backlog, and AR management.
• Assist in handling customer complaints and follow up on corrective actions to ensure customer satisfaction.
• Prepare reports (sales data, delivery status, backlog status) as required by management.