[工作內容 ]
Company Works 公司相關
-Corporate Infrastructure
1.) Information system 資訊系統
2.) Network architecture 網路架構
3.) Security System 安全系統
4.) Cloud solution and service maintain 雲端解決方案及服務維護
Department Works 部門相關
1.) Project Service 專案服務
2.) Solution Service 解決方案服務
3.) Maintain system 系統維護
4.) Technical Support 技術支援
Employee Works Detail 員工相關
-System & Server 系統與伺服器
1.) AD
2.) DNS
3.) Microsoft 365
4.) Hyper-V virtual technology
5.) Web
6.) SQL
7.) Backup solution
8.) AntiVirus Security
9.) ERP
10.) Azure/AWS
*須配合輪值on call, 津貼另計.
您將在客戶現場對所有施耐德產品進行安裝、檢查、維護、故障排除和維修客戶設備和提供技術支援。利用各種工具測試電路和設備、分析設備故障原因並為客戶說明維護手冊內容。
工作職責:
1. 提供卓越的客戶服務與建議。
2. 對施耐德電氣產品組合中的設備執行啟動/調整/測試。
3. 對設備進行預防性、計劃性和計劃外維護。
4. 記錄每個站點所有必需信息,並提供技術報告。
5. 現場工作執行後,提供當日的服務時間和費用,由客戶簽字驗收。
6. 正確記錄、標記設備維修時所使用的所有故障或短缺料件,並將其送回指定的維修地點。
※此職務須能配合客戶地點出差至其他縣市,但多為當日往返行程,無須長期派駐外地。
What you will do:
1. Provide outstanding customer service.
2. Advise customers on best practice, new services and upgrade opportunities.
3. Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
4. Perform Preventive, scheduled and unscheduled Maintenance on equipment.
5. Track Installed Base. (serviceable assets)
6. Submit Opportunity Detected during his interventions.
7. Support serviceable Schneider equipment including but not limited to: electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives.
8. Leads or contributes to Field Services small projects coordination and execution on customer site. (end of life, modernization, upgrade etc)
9. Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
10. Perform basic audits of customer’s electrical systems and equipment.
實際職務內容,請參考
影片1:https://www.youtube.com/watch?v=YD_2OQUBGL4
影片2:https://m.youtube.com/watch?v=iFgJwQ_Ds0M
This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile.
Job Mission
Represent manufacturing and act as gatekeeper from manufacturing to D&E function
Add value in overall manufacturing processes such as forming, machining, joining, and assembling
Job Description
Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat
Identify gaps and drive assigned process improvement projects and successful delivery
Initiate and drive new procedure changes and projects
Develop and maintain networks across several functional stakeholders
Prioritize works and projects based on business situation
Transfer knowledge and train colleagues on existing and newly introduced products
Education
Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics)
Experience
3-5 years working experience in design engineering
Personal skills
Show responsibility for the result of work
Show proactive attitude and willing to take initiative
Drive for continuous improvement
Able to think outside of standard processes
Able to work independently
Able to co-work with different functional stakeholders
Able to demonstrate leadership skills
Able to work in a multi-disciplinary team within a high tech(proto) environment
Able to think and act within general policies across department levels
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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