Position Overview:
We are seeking an experienced and hands-on Network Manager to lead the design, implementation, monitoring, and maintenance of our global network infrastructure. This individual will support and optimize network operations across multiple sites located in the North America, Europe & Asia regions. The ideal candidate is proactive, detail-oriented, and thrives in a small but globally distributed company environment.
Key Responsibilities:
• Network Design & Management: Manage, design, and implement secure and reliable network solutions (LAN, WAN, Wi-Fi, VPN, SD-WAN) across all global sites.
• Performance Monitoring & Troubleshooting: Continuously monitor network performance and availability. Diagnose and resolve network issues in a timely and efficient manner.
• Documentation & Standards: Maintain accurate network diagrams, asset inventories, and configuration documentation. Establish global standards and best practices.
• Security & Compliance: Implement and maintain firewalls, VPNs, and security policies to ensure data protection and compliance with international regulations (e.g., GDPR, CCPA, etc.).
• Disaster Recovery & Redundancy Planning: Develop and maintain backup and redundancy strategies to minimize network downtime and risk.
• Collaboration with IT Teams: Collaborate with local and remote IT staff to support business units and ensure consistent network experiences worldwide.
• Local end user support: Provide daily support of local end user community & production floor employees. Address help desk tickets in a timely manner & provide excellent customer service.