1. At least middle to high level English writing, listening, and speaking.
2. Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control.
3. Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner.
4. Respond immediately to distress calls, panic alarm, and emergency calls for disorderly conduct, disruptive persons, and incidences swiftly and appropriately.
5. Collaborate with other security officers for effective protection and coverage.
6. Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
7. Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.
8. Complete daily reports, including relevant information, observations, surveillance footage, and signatures.
※Working hour per shift : 12-hour
Total working hour per month : 288 hours/m
Break-day/month(排休制不包含特休):
6-10 days(excluding Employee annual special leaves)
• 以個人、人與人之間的互動和尊嚴對待所有公司客人和訪客。
• 以不同的方式思考營運中心服務及其如何影響客戶體驗。 管理者將對系統、流程和品質
標準產生影響,這將增強我們卓越的服務策略。
• 負責查看和監控視訊監視器以發現未經授權和/或不安全的行為。
• 負責監控門禁系統電腦的可視和響鈴警報。
• 負責所有生命安全、氣體儲存、門禁控制和防損系統及相關子系統的正確運作和監控。
必須能夠依警報的重要性排優先次序並有效地利用可用資源。
• 在發生安全或安全警報、安全系統服務呼叫和緊急應變調度時,根據需要派遣保全人員。
• 與各種人員互動,包括:公司、訪客、公共安全官員、員工和大眾。
• 執行公司政策和程序。
• 保持關鍵控制。
• 必要時通知、協助及指導緊急應變人員。
• 根據需要派出巡邏人員。
• 根據需要填寫與工作相關的表格和/或日誌和事件報告。
• 依照定期維護計畫參與安全系統的測試。
• 觀察並報告所有異常活動。
• 根據觀察和指示向機構報告所有建築公用設施和服務問題。
• 監控所有帳戶安全人員的行動和位置,以加快服務請求和緊急回應並確保員工安全。
• 負責所有安全電話、呼叫器、無線電和對講通訊系統的正確操作和監控。
• 根據需要為新的安全營運中心人員提供培訓。
• 透過一鍵式服務管理員工、客人和訪客的評論和投訴。 一鍵式服務意味著經營者擁有處
理任何客戶需求的自主權和權力。
• 與公司的客人和訪客建立正面的情感聯繫。
• 始終如一地提供卓越的世界級安全體驗。
• 應謹慎行事並嚴格保密。
• 在處理或化解困難情況時必須保持鎮定。
• Treat all company guests, and visitors with personal, human-to-human interaction, and dignity.
• Think differently about operations center services and how they impact the customer experience. The Operator will have an impact on systems, processes, and quality standards which will enhance our exceptional service strategy.
• Responsible for viewing and monitoring the video surveillance television monitors for unauthorized and/or unsafe actions.
• Responsible for monitoring the access control system computer for visible and audible alarms.
• Responsible for the proper operation and monitoring of all life safety, gas storage, access control and loss prevention systems and related subsystems. Must be able to prioritize alarm criticality and utilize available resources effectively.
• Dispatch security personnel as required in the event of security or safety alarms, security systems service calls and emergency response dispatches.
• Interact with a variety of persons, including: companies, visitors, public safety officials, employees and the general public.
• Enforce company policies and procedures.
• Maintain Key control.
• Notify, assist, and direct emergency personnel as necessary.
• Dispatch patrol as needed.
• Complete job-related forms and/or logs and incident reports as needed.
• Participate in testing of security system on regular maintenance schedule.
• Observe and report all unusual activity.
• Report all building utility and service issues as observed and instructed to facilities.
• Monitor the movements and locations of all account security personnel in order to expedite service requests, and emergency response and to ensure employee safety.
• Responsible for proper operation and monitoring of all security telephone, paging, radio and intercom communication systems.
• As required provide training for new security operations center personnel.
• Manage employee, guest, and visitor comments and complaints with one-touch service. One-touch service means an Operator has the autonomy and authority to handle any customer needs.
• Create a positive emotional connection with company's guests, and visitors.
• Consistently deliver exceptional world-class security experience .
• Shall be discreet and maintain strict confidentiality.
• Must maintain composure in handling or diffusing difficult situations.
設施辦公室安全維護
訪客管理、門禁管理等
Incident management –
Respond to alarm triggered in the office.
Be able to resolve Civil Disturbances that may occur.
Crisis Management.
De-Escalate tense situation with user.
Be ready, willing and able to assist with evacuation.
Prepare for Shelter in Place situations.
Report suspicious activity –
Be observant of office surroundings
Ability to spot suspicious packages or items.
Able to take control of an incident.
Office and infrastructure –
Report any building damage to the office.
Be trained to resolve an elevator entrapment issue.
Provide professional assistance during a Fire inspection.
Cautious of any water leaks or gas leaks
Be able to notice hazardous material
Provide assurance to the office during a power outage.
Access Control –
Utilize access control programs to identify all individuals coming in to the office
Provide accurate badge and lanyards based on the reason for the visit to the office.
Bi-hourly patrol of the office.
Able to submit request forms to disarm alarms or entry to the server room.
Visitors - (Not frequently)
Courteous escort of all visitors of the office.
Accurate tracking of all individuals coming into and leaving the office.
Able to identify suspicious individuals.
Admin duties –
Manage incoming and outgoing mail and packages.
Ability to translate incoming mail from Chinese to English and vice versa
Assist in shipping package for employees.
Ability to identify mail threats and suspicious letters.
※Working hour per shift : 12-hour
Total working hour per month : Average 185hr (and up to 240hr)
Average break-day per month: 10-15 days(excluding Employee annual special leaves)
※Working location : 5min walk from Taipei 101 Metro Station
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
一、工作內容
1. Ability to operate radio or telephone equipment and/or console monitors
2. Ability to communicate at an executive level, both written and orally, (orally when necessary)
3. through superior communication skills
4. Ability to multi-task, and operate within high stress situations, often under time constraints
5. Possess working knowledge of current global events and global geography/cultures
6. Ability to analyze and think critically, sometimes under ambiguous circumstances
7. Ability to follow written policy/procedures
8. Solid computer knowledge and skills, experience working with complex platforms
9. Equally comfortable working independently or collaboratively
10. Self-motivated, highly responsive, and proactive, able to own tasks from start to finish
二、上班時間
早班0700~1500
中班1500~2300
晚班2300~0700
*時段面議,至少需配合二個時段。輪班津貼每人每月$3000~5000元
三、休假
月排休10~11天
四、薪資
月薪$47,000(20天班),輪班津貼3~5千另加
* 年終1個月(未滿一年者 依公司獎金發放規則調整)
*入職半年後依據工作表現調薪,最高$5,000
五、福利
.勞保、健保(依法投保)
.年節禮券或禮金
.生日禮券
.結婚補助金與結婚禮金
.生育補助金
.年終獎金
.公司負擔6﹪退休金(依實際薪資級距提撥)
.健康檢查
.提供制服、不押保證金
.提供專業教育訓練及核發證照
.完整的人事管理與升遷制度
.設籍外縣市者可申請住宿舍