Key job responsibilities:
•8+ years of technology-related supply chain, operations, supplier management, sourcing, and manufacturing, or related experience
•Excellent business acumen coupled with analytical and logical thinking, capability for data, and root cause analysis
•A goal-oriented change driver with strategic thinking, a can-do attitude, and a passion for learning, open to innovative ways of working
•Knowledge of purchasing process development, NPI early engagement, and supply chain risk mitigation
•Coordinate procurement activities, including supplier selection, contract negotiation, and vendor management, to ensure the availability of quality materials at competitive prices
•Oversee logistics operations, including transportation, warehousing, and distribution
•Lead cross-functional project teams to drive process improvements and cost reduction initiatives within the supply chain.
•Monitor and analyze supply chain performance metrics to identify areas for improvement and implement corrective actions.
【Position 1: Warehouse Supervisor】
Key Responsibilities:
◆ Manage and monitor the import process to ensure accuracy and efficiency.
◆ Take ownership of inventory control, ensuring accurate records and proper storage of dental materials.
◆ Use SAP for data analysis, stock reconciliation, and report generation.
◆ Collaborate with the internal team to ensure smooth and efficient warehouse operations.
◆ Ensure compliance with company policies and medical device regulatory requirements (GDP/GMP).
◆ Identify and implement opportunities for process improvement and cost optimization.
◆ Assist in warehouse audits and inventory cycle counts.
【Position 2: Customer Service Specialist】
Key Responsibilities:
◆ Process various types of orders (standard and consignment) via phone, email, fax, mail, or EDI.
◆ Address customer inquiries, product complaints, returns, and exchanges.
◆ Work closely with sales managers to meet monthly and quarterly targets.
◆ Prepare shipping documents (invoices, packing lists, etc.) for outbound shipments or product returns.
◆ Coordinate with internal departments to resolve order or system-related issues (SAP/WMS interface).
◆ Monitor inventory issues such as short shelf life, inactive items, or phase-in/phase-out products.
◆ Conduct regular inventory counts, including consignment and warehouse stock.
◆ Ensure compliance with GDP SOPs and assist in related audits or certifications.
◆ Manage and maintain product loan cases to support urgent commercial operations.
【Candidate Profile】
◆ Bachelor’s degree or equivalent work experience in Logistics, Supply Chain, Business, or related fields.
◆ Minimum 2 years of relevant experience in the medical device or healthcare industry.
◆ Proficiency in SAP and Microsoft Office tools (Excel, Word, etc.).
◆ Strong organizational, communication, and problem-solving skills.
◆ Knowledge of GDP/GMP regulations is a strong advantage.
◆ Team-oriented with the ability to work independently and under pressure.
【Responsibilities】
1. Conduct market analysis and competitor analysis.
2. Find customer insights through various methods.
3. New product introduction (NPI), including model selection, price strategy, promotion plan, marketing activities, and marketing materials design.
4. Channel strategy planning and communication with the sales team.
5. Managing product inventory and supply, tracking and forecasting.
6. Sales Data Analysis and management (tracking P&L, gross profit, etc.).
7. Assist in communication with HQ in Korea.
1. 產品市場分析、競品分析
2. 消費者洞察蒐集與應用
3. 產品上市規劃,包含品項訂定、價格策略、促銷活動、行銷活動規劃或廣宣製作物
4. 產品通路策略訂定以及與業務單位溝通
5. 庫存與進貨管理(PSI Management)
6. 銷售數據分析與管理 (營收、毛利等資料追蹤)
7. 協助與韓國總部之溝通