台北市中正區經歷不拘大學以上
Location: No. 5, Section 1, Heping West Road, Zhongzheng District, Taipei City, 100028, Taiwan
Working Hours: Monday–Friday, 8:00 AM–5:00 PM
About the Role:
TutorABC is seeking a friendly and proactive Native English Speaker (C2 CEFL) to join our team as a Teacher Support Coordinator. In this role, you will play a key part in corresponding with our online tutors, assisting them with any issues, providing guidance, and ensuring smooth communication between teachers and our internal teams. This role is essential in maintaining high teaching standards and helping our educators feel supported and confident.
Responsibilities:
• Correspond with foreign teachers, addressing questions, concerns, or challenges promptly.
• Provide guidance on teaching practices, platform usage, and policies.
• Assess teacher responses and interactions to ensure quality and consistency.
• Escalate issues to relevant internal teams when necessary.
• Proofreading teaching material and ensuring accuracy of content.
• Maintain clear and professional communication with teachers across different time zones.
Requirements:
• Taiwanese citizen or APRC holder.
• Bachelor’s degree or higher.
• ESL certification (e.g., CELTA, DELTA, TEFL, TESOL)
• Native English speaker with excellent communication and strong writing skills.
• Previous experience (3+ years) in teaching, tutoring, or educational support preferred.
• Strong problem-solving skills and ability to handle sensitive situations diplomatically.
• Patient, approachable, and organized.
• Comfortable using digital communication tools (e.g., Microsoft Office tools, email, chat, video calls).
What We Offer:
• Competitive salary and benefits.
• Supportive and collaborative work environment.
• Opportunity to work closely with international educators and contribute to their success.
Applications should include:
• A resume outlining work experience and relevant qualifications.
• A tailored cover letter highlighting your suitability for the role.