Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
About the job
您將負責推廣人工電子耳產品,協助解決使用者聽力需求,並透過產品介紹、客戶服務與醫療合作,提升市佔率與品牌信任度。這是一份結合醫療專業與客戶經營的業務工作,能為使用者帶來更好的聽覺體驗與生活品質。
You will promote cochlear implant products, support users’ hearing needs, and strengthen market share and trust through product presentations, customer service, and medical partnerships. This role combines medical expertise with client relationship management, directly enhancing users’ hearing experience and quality of life.
Why we have this role
電子耳產品是公司在耳科領域的重要發展方向,需要專業人才推動普及、深化醫療合作,並協助客戶安心使用。此角色確保服務流程完善,並支持公司長期成長。
Cochlear implants are a key growth focus. We need professionals to expand adoption, strengthen medical collaborations, and ensure customers use our products with confidence. This role secures smooth service delivery and contributes to sustainable growth.
How you'll find success
* 了解產品與使用者需求,提供專業解決方案。
* 建立醫師與醫院的信任合作。
* 在說明會與推廣活動中展現影響力。
* 積極追蹤客戶狀況,維持長期關係。
*Understand products and user needs, delivering professional solutions.
* Build trust with physicians and hospitals.
* Demonstrate influence in seminars and events.
* Proactively follow up to maintain long-term relationships.**
How you grow
* 累積電子耳與醫療器材專業知識。
* 提升跨專業溝通與協作能力。
* 在業務表現與客戶經營上展現成果,未來可挑戰更高階業務或產品管理角色。
* Gain expertise in cochlear implants and medical devices.
* Strengthen cross-functional communication and collaboration.
* Demonstrate results in sales and client management, with future opportunities in senior business or product roles.
Things you will do
1. 提供電子耳諮詢、產品介紹及追蹤。
2. 處理客戶業務事宜(問題排除、出貨交貨、使用追蹤)。
3. 維繫醫院與醫師關係。
4. 規劃與執行說明會及推廣活動。
1. Provide cochlear implant consultations, product introductions, and follow-ups.
2. Handle customer requests, including troubleshooting, order and delivery, and usage tracking.
3. Maintain strong hospital and physician relationships.
4. Plan and execute seminars and promotional events.
What we're looking for on your resume
* 具醫療器材、助聽器或相關業務經驗佳。
* 良好溝通與客戶服務能力。
* 醫學背景、聽力專業或醫療通路經驗加分。
* 願意配合中區出差,具駕照與交通工具尤佳。
* Experience in medical devices, hearing aids, or related sales preferred.
* Strong communication and customer service skills.
* Medical background, audiology expertise, or healthcare channel experience is a plus.
* Willingness to travel in the Central region; driver’s license and own transportation preferred.
What you should know about this team
我們是一個專注於醫療照護與病人需求的團隊,強調專業、服務與信任。您將與業務同仁、醫師與醫院緊密合作。我們共同的使命是「讓使用者聽得更好」,並透過專業支持與學習互相成長。
We are a healthcare-focused team emphasizing professionalism, service, and trust. You will collaborate closely with colleagues, physicians, and hospitals. Our shared mission is to “help users hear better,” supporting each other through expertise and continuous learning.