「【品保類】客戶品質專案副理/主任 (國外客戶、海外出差) 新人獎勵金 最高$47,000元」的相似工作

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

1. 客訴處理、問題追蹤與回饋 2. 客戶稽核準備與追蹤與回饋 3. 客戶端品質問題溝通協調與不良分析 4. 品質異常分析與處理 5. 客戶週月報準備與定期會議安排 6. 品質異常時擔當客戶與公司之間的溝通橋樑 1.Customer complaint handling and CAR disposition & follow-up 2.Customer audit arrangement and finding follow-up. 3.Communication and coordination of quality issues with customer 4.Quality abnormal analysis 5.Regular report preparation and meeting with customer. 6.Be the interface between customer and Kinsus on quality issue. ▶▶▶期間限定大放送◀◀◀ ✅ 新人獎金最高 NT$47,000 加入景碩，立刻獲得肯定! ✅新人績優留任獎金最高 NT$180,000 努力不會被忽視，表現越好，獎金越豐厚! ✅ 介紹獎金最高 NT$60,000 邀請好友一起共享雙倍獎金!

1. 負責集團的品質體系搭建，不斷優化和完善相關管理制度、流程，指導與評估各工廠培訓具體落地工作的實施。 2. 主導集團年度品質 KPI, 收集及追蹤各工廠品質表現，並協助制定可行的改善與執行計畫，持續改進及提升品質成績。 3. 專案推行, 集團及品牌需求專案推行至各工廠, 協助追蹤及問題解決。 4. 其他與品質人才發展培養及培訓有關的工作。

1. 擔任品牌窗口，能以英文與客戶協調溝通專案推動； 2. 推行並落實品管制度與規劃品質系統相關之教育訓練； 3. 持續優化品質管理機制，全面提升產品品質與可信賴度； 4. 統籌品質異常處理分析、客訴退貨調查與相關改善； 5. 承接品牌 KPI 指標，完成各項專案稽核並達到年度成績。

1. 品質部門主管，品質部門管理 2. 與品質相關之製程改善 3. 前端客戶服務、客訴處理、客戶關係維護 4. 地區及廠區品管專案推行 5. 相關品管人員教育訓練 其他： 1.年資:十年以上品管工作經驗及主管經驗 2.專業: 了解車規IATF16949, APQP五大工具，VDA6.3 3.英文:聽說讀寫流利 4.其他:有工程背景對品管工作有興趣者 溫馨提醒：只有經過台達授權的人員才能處理您的個人簡歷，台達也將遵守相關法規與政策，保護您的個人資料。投遞簡歷視同您同意台達收集您的個人資訊 。

1. Coordination of Internal ANF case handling & lot disposition. 2. External ANF/VOC/CAR/RMA case 8D report integration & coordination. 3. FT low yield analysis and coordination. 4. FT VI issue analysris and coordination. 5. Internal Change Control for Risk Assessment Judgment. 6. TECN/ECN/IPCN/PCN/External DOC review. 7. APQE improvement project review & training. 8. Quality improvement activity. 9. ANF case fan out and audit. 10. External document review. 11. Environment quality monitoring. 12. Reliability monitor. 13. SPC/ESD related activity and management (SPC/ESD technical team). 14. CPK/ESD index review. ＊實際薪資依學歷、科系、相關工作經驗、專業證照、特殊專長與語言能力綜合核敘。 ＊資深人員薪資另議。

1.新產品開發階段，為應對客戶產品品質規格確立之主要窗口，負責失效風 險識別 2. 依照產品應用情境，制(選)定檢驗規範標準、產品QA測試驗證項目規 劃、開發時程擬擬定。 3. 管理專案測試驗證計劃進度，包含測項排序與時程管理 4. 規劃必要的測試驗證設備及實驗室 5. 收集客戶反饋品質項目，並反饋於品質追蹤系統，執行設計失效風險管制。 6. 維護品質系統之有效運作(ISO9001, IATF16949, AS9100, ISO13485)，執行內部稽核、管理審查與文件表單制定。 7. 跨部門品質系統相關會議之推行與溝通協調。

1.參與品質分析與計劃：負責進行品質分析，編制品質控制計劃，設計品質控制卡，並確定各階段的品質控制點。 2.確保過程品質：確定控制程序和必要的工裝，以確保生產過程中的品質控制以及最終檢驗的有效執行。 3.品質問題處理：協調相關部門對品質問題進行深入分析，並監督改善措施的執行情況及效果，以持續優化產品質量。 4.品質目標監控與改進：持續監控所有品質目標的進展情況，並在必要時制定和履行改進措施。 5.品質檔案管理：負責產品相關品質檔案和記錄的維護和控制，以確保所有文件的準確性和可追溯性。 6.團隊管理與培養：能有效組織、培養並管理品質團隊，提升團隊成員的技能與責任心。 7.客戶應對能力：能夠獨立應對客戶，處理客戶的品質問題及相關需求，提升客戶滿意度。

1. New supplier survey and existing supplier audit 2. Support special task related to supplier quality management (ex. onsite supporting and deal with urgent supplier quality issue and yield). 3. For key supplier material quality reviewing and driving improvement a. VLRR/LRR review b. Deal with supplier issue continuous improvement plan. c. SCAR review d. Supplier process audit/review 4. Assigned task supporting (ex. MQC CAMP system maintenance, defective material cost task force, procedure revising.)

1.廠級相關Project, Lead導入與執行 2.配合公司相關品質政策活動之稽核 3.品質異常或客戶回饋問題之改善成效確認 4.執行製程稽核與品管檢驗工作 5.各種品質報表之填寫及稽核 6.ISO相關品質系統維護與執行 7.品質相關活動推展與品質改善活動專案執行 8.品管作業規範執行與稽核

We are looking for an exceptional Supplier Quality Engineer (SQE) to join our global team. As an SQE, you will play a critical role in developing, qualifying, and managing suppliers to ensure the highest quality standards and drive continuous improvement initiatives. This position requires effective resolution of supplier quality issues and collaboration with suppliers to develop a strategic career in a dynamic, multinational environment. 我們正在尋找優秀的供應商品質工程師（SQE） 加入我們的全球團隊。 作為 SQE，您將在開發、認證與管理供應商方面發揮關鍵作用，確保最高的品質標準，並推動持續改進計劃。該職缺需要有效解決供應商的品質問題，並促進與供應商的合作，在動態的跨國環境中發展戰略性職業生涯。 Key Responsibilities: • Supplier Management: Establish and maintain strong relationships with suppliers to ensure the quality and reliability of materials and components. • Quality Assurance: Conduct supplier audits, process validations, and quality assessments to meet international standards and company requirements. • Problem Solving & Continuous Improvement: Lead root cause analysis and corrective actions using effective problem-solving tools such as 8D, 5-Why analysis, and FTA. • Cross-Functional Collaboration: Work closely with internal teams including Procurement, R&D, Engineering, and Operations to align supplier performance with business objectives. • Compliance & Quality Standards: Ensure supplier compliance with ISO, IATF, or other relevant quality standards and regulatory requirements. • On-Site Visits & Audits: Conduct on-site supplier evaluations, production monitoring, and quality improvement projects. • Strategic Growth: Provide insights into supplier capability development to support long-term sourcing strategies and business expansion. 主要職責： • 供應商管理：建立並維持與供應商的良好合作關係，確保材料與零件的品質與可靠性。 • 品質保證：執行供應商稽核、製程驗證及品質評估，以符合國際標準及公司要求。 • 問題解決與持續改善：運用有效的問題解決技術（如 8D、5Why 分析、FTA 等）主導根本原因分析與矯正行動。 • 跨部門合作：與採購、研發、工程與營運等內部團隊密切合作，使供應商表現與業務目標一致。 • 法規遵循與品質標準：確保供應商遵守 ISO、IATF 或其他相關品質標準及法規要求。 • 現場訪查與稽核：實地供應商評估、生產監督及品質改善專案。 • 策略成長：提供供應商能力提升的見解，支持長期採購策略與業務拓展。

1. 產品field performance監控及外部失敗成本管控。 2. 客訴處理：反饋到DQA/MQA/FQA/VQA改善處理，對策追蹤以及lesson learnt形成。 3. 客戶分析報告：客戶要求寄major issue 8D報告整理。 4. 客戶稽核，產品認證及廠驗測試。 5. 其他Weekly/Monthly報告及追蹤事項。 要求： 1.學歷: 大學及以上, 機械/電子工程背景 2.年資：3年以上，具備品管經驗(SQA/DQA為主) 3.專業：了解車規IATF16949, APQP五大工具，VDA6.3等 4.語言：商務英文口語能力，獨當一面與歐美客戶全程使用英文溝通，參加面對面或遠端電話會議 ５.其他：溝通了解客戶需求，處理客訴案件，並轉化為廠內工作項目，跨部門協作，完成客戶需求 溫馨提醒：只有經過台達授權的人員才能處理您的個人簡歷，台達也將遵守相關法規與政策，保護您的個人資料。投遞簡歷視同您同意台達收集您的個人資訊 。

【COMPANY INFO】 Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com is an Equal Opportunity Employer. In connection with your application, we may collect and use personal information (e.g., name, contact details, identification numbers, employment/education history, demographic and background check data) for recruitment, evaluation, compliance, and recordkeeping purposes. By applying, you acknowledge that certain data may be retained for internal operations and legal compliance. Alarm.com (ADC) seeks experienced and knowledgeable Manufacturing Quality Engineers responsible for managing manufacturing quality on-site at ADC's manufacturing partner's factories. In this role, you will act as the key interface on all aspects of the manufacturing quality, including IQC, IPQC, OQC, OBA, GRR, ORT, and CQI, between the Manufacturing Director and our manufacturing partners. You will conduct necessary manufacturing quality audits to ensure the manufactured products meet the ADC's quality requirements and manufacturing processes. Having deep technical understanding of manufacturing processes and practical experience in quality issue investigations, QA/QC practices, and supplier quality management are essential for success. 【Responsibilities】 · Follow the instructions from the Manufacturing Director to audit the executions per SIPs for IQC, IPQC, OQC and to conduct quality controls per SIPs for OBA, GRR, ORT and CQI. · Take the instructions from the Manufacturing Director to perform quality validation procedures for SMT, DIP and FATP. · Report to the Manufacturing Director on reviewing SCARs for component suppliers and 8Ds from manufacturing partners, implement quality training programs and/or additional quality requirements based on 8Ds, and track SCARs and 8D for continuous component and manufacturing quality improvement. · Gather historical manufacturing quality data to compare current with historical trends. · Compile manufacturing partner's quality performance based on the manufacturing quality metrics provided by the Manufacturing Director. · Assist the review of SCARs for component suppliers and 8Ds from manufacturing partners, implement quality training programs and/or additional quality requirements based on 8Ds, and track SCARs and 8D for continuous component and manufacturing quality improvement. · Work with manufacturing partners on analyzing the source of cause for material quality issues and drive for improvement from issue owners to ensure production running smoothly and efficiently. · Support Manufacturing Director and work with Product Managers to review RMA claims from customers, to conduct root-cause analysis with the manufacturing partners, and to drive the corrective resolutions as part of the overall improvement plan. · Work with Manufacturing Test Engineers and Production Engineers to validate and to ensure the manufacturing environment and production setup across the entire production system at all manufacturing sites are established and maintained according to the same quality standards. · Team up with Production Engineers and manufacturing partners to monitor on-going production quality and to continuously improve manufacturing quality including that of product assembly, test setup, and testing environment. · Support Production Engineers on manufacturing process simplification, optimization and standardization to achieve stable production lines with high quality yields.

本職務為品管人員管理幹部，為常日班管理職，需帶領30~50位員工（台灣籍、菲律賓籍) 1.人員管理、調度、訓練與考核 2.各項品質指標追蹤、管制與改善 3.工作流程分析(ECRS)改善、成本降低與管控 4.專案規劃、改善與執行 (自動化、AI) 5.熟稔工業工程手法、具數理邏輯與程式撰寫能力、系統模擬、巨量資料分析者佳。 (E.g. Python, VBA, VSM, Flexsim, Tableau, deep learing...etc.) ＊實際薪資依學歷、科系、相關工作經驗、專業證照、特殊專長與語言能力綜合核敘 ＊資深人員薪資另議

1. 內部資源協調： 負責整合並協調公司內部各部門（如生產、供應鏈、品質管理等）資源，以確保OEM/ODM客戶的需求得到及時滿足。 參與項目規劃與推進會議，提供專業意見，並確保各項任務按時完成，提升客戶滿意度與信任度。 2. 品質異常處理： 積極協調工廠與研發團隊，針對產品品質異常問題進行深入分析，找出根本原因並制定有效的解決方案。 建立品質追蹤系統，持續監控產品品質，並推動改善措施，確保產品符合公司及客戶的品質標準。 3. 客戶關係管理： 主動接收並處理客戶的反饋與抱怨，確保客戶的需求與期望能夠被重視並迅速回應。 建立與維護良好的客戶關係，定期進行客戶滿意度調查，了解客戶需求變化，並提出改善建議，促進長期合作。 4. 專案管理與報告： 負責專案進度的跟蹤與報告，確保所有相關人員了解專案狀態及未來計劃。 撰寫專案總結報告，分析專案成果與不足之處，為未來專案提供參考。

帶領產線品檢員團隊： 1.重大產品異常處理 2.iQC、IPQC、OQC管理 3.QC相關教育訓練及稽核 4.廠內品質目標及相關計畫執行

1. 負責建立進料檢驗標準, 品管相關文件制修訂與維護。 2. 確保各項品管檢測方法及方法適用性。 3. 定期彙整供應商品質/進料品質統計報告，週期性檢討進料檢驗規範與抽樣計畫，持續改善來料品質。 4. 原料、半成品、成品因原材料異常分析/判定。 5. 供應商進料缺失矯正與預防。 6. 管理輔導、稽核與評鑑供應商品質，定期或不定時召開供應商品質檢討會議。 7. 協助執行內部稽核與對應外部稽核作業。 8. 其他主管交辦事項。

1.新供應商品質管理系統評鑑 2.供應商品質系統評核及監控 3.供應商製程管控稽核 4.供應商品質異常分析、檢討及改善成效追蹤 5.必要時，陪同客戶至供應商處稽核 6.針對供應商的品質議題，作海外工廠＆台灣母公司的連繁窗口 7.協助海外工廠 IQC & SQE 人員的訓練&訂定相關的作業要求

工作職掌: Pro QC 提供第二方稽核服務，透過對供應商進行適當的稽核，紀錄實際稽核結果並反饋給客戶。稽核員在事前需詳讀英文版之稽核文件與相關規範，稽核完成後提交英文報告。 技能與資格: 1. 執行 ISO 9001:2015稽核，具現場稽核經驗，有稽核員證照者尤佳 2. 撰寫英文報告 所需工作經驗: 5年以上工作經驗

1.負責電子、PCB或機構料件之供應商品質管理、輔導、稽核與評鑑 2.處理材料品質異常與異常改善 3.召開供應商品質會議，推動品質持續改善活動 4.執行零部件供應商定期稽核活動 5.確認供應商零部件APQP/PPAP規劃/執行與審核 6.偕同RD及採購部門執行新供應商遴選/評鑑