1. 管理新莊店理貨團隊,同時與台灣IKEA供應鏈團隊以及店端跨單位合作,維持良好的產品庫存水位,並確保最低的物流成本。
2. 將來自營運計畫的物流執行細節具體落實在理貨流程中。
3. 確保產品品質、產品銷售、產品庫存與顧客消費體驗在店內能夠正常運作。
4. 確保正確且有效率的使用庫存空間與物流補貨動線,以符合短期與中期的物流空間需求。
5. 與庫存管理經理合作,確保正確進貨數量與有效率的物流作業,並符合短期與中期的物流空間需求計畫。
6. 理解並依循IKEA的文化,並以此激勵團隊達成目標。
7. 確定團隊作業流程符合IKEA行為守則、 IKEA規範,和符合健康、安全與環境的相關法規。
8. 確保店內的物流效率,並確保符合IKEA全球供應商服務協議。
1. Lead the store goods flow team and work with the country In-store Logistics and the store commercial team to secure the highest goods availability for customers at all times and at the lowest possible cost.
2. Ensure the agreed logistics actions from the store business plan are implemented in the goods flow process.
3. Secure the quality of products, merchandising, stock accuracy and customer
shopping experience in the store.
4. Secure correct usage of short- and mid-term capacity needs by creating operating capacity through space optimization using available working methods and routines.
5. Work closely with the Sales and Supply Support Manager to secure a common
short- and mid-term capacity plan by adjusting the supply to the store in order to maximize efficient logistics operations with the right balance in smooth incoming volume.
6. Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team.
7. Ensure that the goods flow team works in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment.
8. Secure an efficient goods flow process in the store, including adherence to the Global Service Protocol.
◆ MAIN PURPOSE
1. To manage retail stores to achieve sales target and KPIs.
2. To ensure retail operation, presentation excellency, and stock accuracy.
3. To oversee the customer service and maximize the CRM.
4. To recruit and develop retail staff capability/performance and retain good talent.
5. To collaboration with Landlord for contract management, brands exposure & promotion, sales maximization, and other relevant tasks.
6. To collaboration internal departments for sales maximization, retail operation .excellency, brand exposure, and other relevant tasks.
◆ KEY RESPONSIBILITIES
1. Manage annual sales plan and execute into daily basis to reach target and KPIs.
2. Oversee all retail operation execution and lead process improvement initiatives to ensure excellency of store environment including VM, stockroom and others.
3. Oversee stock for accuracy and co work with Merchant for stock abundance and mixture for the sales maximization.
4. Manage all relevant retail reports for store operation and office operation.
5. Oversee CRM including customer service and retention.
6. Manage retail store staff including recruitment, training, and development.
7. Manage offline store contract for best deal.
◆ QUALIFICATIONS
• 8 years working experience and minimum 3 years retail management experience in fashion brands.
• Sales and CRM driven with CRM experience and proven performance.
• Capable of Office tool including word, excel and power points.
• People sensitivity so as to lead team flexibility.
• Well communication both externally and internally.
• Fluent in English.
** 加入我們,成為門店部門經理!
熱愛運動,想用你的熱情啟發更多人嗎?
在這裡,你將領導我們的其中一個運動品類 —— 露營與登山運動、滑雪與水上運動、健身、單車、團隊球類運動 —— 透過全通路的方式,為顧客打造難忘的運動體驗。
** 工作職責|讓運動走進每位顧客的生活
-推廣運動與永續價值:透過全通路銷售與服務,將優質產品與永續理念帶給顧客,滿足多元需求。
-創造沉浸式購物體驗:用心規劃商品陳列與門店氛圍,激發顧客探索與嘗試產品的熱情。
-引領運動品類成長:負責所屬運動領域的發展,達成商業目標與業績表現,並培養夥伴的自主成長。
-確保門店高效運作:管理日常營運,維持安全環境、充足人力及穩定庫存,確保顧客隨時能找到所需。
-帶領並發展團隊:實施管理制度、提升夥伴自主性,並確保遵守各項勞動法規。
** 專屬你的福利
-休息好再出發:滿一年即享 10 天年假
-享受運動購物樂趣:員工專屬折扣
-為地球加油:永續通勤獎勵
-運動不怕荷包縮水:津貼與補助
-運動夥伴一起 FUN:多元社團與活動
-努力有回報:達標分紅獎金
-安心無憂:免費員工團體保險
-健康由我們守護:每年免費員工健檢
立即申請,把你的運動熱情變成職業!
** Join Us as a Store Department Manager!
Do you love sports and want to inspire others with your passion?
Here, you’ll lead one of our sport categories — Camping & Mountain Sports, Skiing & Water Sports, Fitness, Cycling, or Team Sports (Balls) — and create unforgettable sports experiences for our customers through omnichannel solutions.
** Job Responsibilities | Bringing Sports into Every Customer’s Life
- Promote Sports and Sustainability –>Deliver high-quality products and sustainable values through omnichannel sales and services to meet diverse customer needs.
-Create Immersive Shopping Experiences –> Thoughtfully plan product displays and store ambiance to spark customers’ curiosity and inspire them to try our products.
-Lead Sport Category Growth –> Develop your assigned sport category, achieve business targets, and nurture your teammates’ autonomy and growth.
-Ensure Efficient Store Operations –> Oversee daily operations, maintain a safe environment, ensure adequate staffing, and keep inventory well-stocked.
-Lead and Develop Your Team –> Implement management processes, enhance team autonomy, and ensure compliance with labor regulations.
** Exclusive Benefits for You
- Recharge and refresh: 10 days of annual leave after your first year
- Enjoy sports shopping perks: Exclusive employee discounts
- Support the planet: Sustainable commuting incentives
- Stay active without the extra cost: Sports allowances and subsidies
- Share the fun: Diverse sports clubs and activities
- Be rewarded for your effort: Performance bonus upon achieving targets
- Peace of mind: Free group insurance for employees
-Your Health Matters: Free annual health check-up
Apply now and turn your passion for sports into your career!