1. Fluent in French and English.
2. Develop brand business in the territory, plan, and participate in local marketing events.
3. Develop and maintain channel partners' relationships via emails, calls, and visits.
4. Handle customer complaints, collect market feedbacks and report accordingly.
5. A strong sense of international business and marketing.
6. Great communication skills and the ability to work collaboratively across teams.
7. Excellent follow-up skills, strong motivation for growth, and proactive.
8. A background in networking or surveillance technology is a plus.
9. Must be able to travel upon request.
1. Develop and maintain customer relationships in French-speaking markets.
2. Handle quotations, contract negotiations, order follow-ups, and payment collection to ensure revenue targets are met.
3. Collect and analyze market information, providing reports on customer needs, product trends, and competitor activities.
4. Coordinate with cross-functional departments (R&D, Production, Quality Assurance, Procurement) to ensure on-time delivery of customer orders.
5. Conduct regular client visits, maintain long-term partnerships, and participate in international trade fairs.
6. Achieve annual sales targets and execute market development plans.
- 1-2 years or above of Cusine's experience
- Make sure productions consistence and follow the standard recipe.
- Speak English and French
- 具備1-2年以上西餐廚房經驗
- 對西餐食材有基本認知
- 觀察製作流程並與以適時調整
- 能有基本英文聽說能力。
1. Provide technical support and services to customers:
You will help the customers to troubleshoot and resolve technical requests
via phone, email. support system, forum etc.
2. Provide technical training to distributors and/or dealers.
3. Update the FAQs & technical Knowledgebase from time to time based on the requests received from our customers.
4. Handle RMA/DOA requests.
5. Gather customers' feedback and suggestions for PM/MKT/QA to enhance our products.
As a Project Manager at Eason Sourcing, you’ll serve as the key link between our clients, internal teams, and operational success. You’ll lead multilingual customer service and digital outsourcing projects while driving and supporting continuous service improvement across various business units and countries.
【Who We are Looking For】
✔Passionate about project ownership and cross-team collaboration
✔Experienced or highly interested in project management frameworks
✔Curious about customer journeys, brand service, and operations design
✔Globally minded, detail-oriented, and accountable
Your Responsibilities:
✔Plan and execute BPO / call center / market research projects from end to end
✔Define project timelines, allocate resources, and manage risk and quality
✔Collaborate across departments (Customer Service, HR, IT, Finance) to deliver results
✔Coordinate with team leaders and clients on regular reviews, data analysis, and supporting to optimize SOPs and workflows
✔Development and Contribute to strategic growth market
【Requirements】
✔Experience in project management or a strong understanding of PM processes
✔Excellent communication and stakeholder management skills
✔Comfortable working in multicultural and cross-functional teams
✔Fluent in Mandarin; proficient in English (TOEIC 750+ or equivalent level)
【Salary & Bonus Package】
✔Base Monthly Salary: depending on experience and qualifications
✔Performance Bonus: Project-based incentive scheme with uncapped earnings for ✔top performers.