台北市士林區7年以上大學以上
【About YMS by onefifteen】
https://ymsbyonefifteen.com/
Nestled in the historic architecture of Yangmingshan, YMS by onefifteen reimagines a national cultural heritage site into a vibrant lifestyle destination, blending dining, art, fashion, and wellness. We are looking for a senior professional who will lead our VIP membership and Business Partner services, ensuring that every member enjoys an unparalleled experience.
【Core Responsibilities】
Membership Management
.Oversee the end-to-end membership program, including recruitment, onboarding, renewal, and retention.
.Build strong and lasting relationships with members, ensuring high satisfaction and loyalty.
Member Engagement & Events
.Design, plan, and execute exclusive member events (social gatherings, lifestyle experiences, cultural activities) to enhance engagement and brand value.
.Develop creative initiatives that bring members closer to the YMS lifestyle vision.
Business Development
.Identify opportunities to grow membership base and revenue, through partnerships, referrals, and innovative programs.
.Collaborate with internal teams (F&B, spa, gallery, retail) to curate member privileges and cross-functional experiences.
.Communication & Service Excellence
.Serve as the main contact point for VIP members, ensuring timely and professional communication.
.Provide personalized service and solutions, creating memorable experiences for every member.
【Qualifications】
.Bachelor’s degree in Business, Hospitality, Marketing, or related field.
.7+ years of experience in membership management, luxury hospitality, or high-end customer relations.
.Proven track record in event planning and community engagement.
.Strong interpersonal and communication skills; fluent in Mandarin and English.
.Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
.Passion for lifestyle, culture, and hospitality, with a natural ability to connect with people.