「Account Manager」的相似工作

想要一份能快速累積人脈、了解產業、同時又有挑戰與成就感的工作嗎？ 在立展企管顧問，我們有 15+ 年獵頭經驗，我們的文化單純自在，氛圍開放友善，大家能安心成長、一起衝刺。 我們正在尋找： 喜歡學習、對新鮮事好奇的你 對科技、產業趨勢有熱情 擅長與人互動，樂於挑戰高目標 有團隊精神，也能獨立完成任務 不需要2-5年以上經驗，只要你願意學，我們有完整培訓、明確升遷管道，讓你從新鮮人快速成長為專業顧問。 加入我們，你會得到： 有機會與國際知名公司並肩合作，累積寶貴經驗與人脈 輕鬆自在、夥伴感滿滿的團隊氛圍，大家互相支持、一起成長 努力就能看到成果與獎勵，付出換來實在回饋 快把履歷投來吧，我們想和你聊聊！

你將成為我們和 IP 之間的共同創作者，為我們的客戶和產品找到最動人的故事，打造引人入勝的行銷策略。 且你也將負責開發、管理和維護品牌客戶，以達成業績目標。 我們的團隊文化非常扁平，讓每位夥伴都有機會在各個專案中找到發揮的舞台，團隊也時常一起brain storming，發想出最適切的合作方案！ 如果你充滿活力、具有豐富創意，並且希望和我們一起打造厲害的公司，歡迎加入CAPSULE！ Join us and let's make the dream come true! ▌你每天可能會做的事 　1. 和品牌客戶建立並維繫長期關係，成為他們最信任的夥伴 　2. 開發新客戶，拓展 CAPSULE 的品牌合作版圖 　3. 扮演專案「總指揮」，確保進度、品質與預算都在掌握之中 　4. 製作行銷提案與簡報，把點子變成能說服客戶的故事 　5. 其它待你和主管一同開拓的專案及任務 ▌你需要的技能與特質 　1. 銷策略規劃能力，能提出打動人心的方案 　2. 具備獨立提案、簡報與客戶簡報的實戰經驗 　3. 同時駕馭多個專案的進度、預算與品質管理 　4. 具備市場分析與數據分析能力，能用數字支撐你的判斷 　5. 曾服務於品牌端、4A 廣告代理商、媒體代理商者佳 　6. 曾在數位媒體業務單位任職，有一線經驗 　7. 熟悉 KOL、創作者生態與合作模式 ▌額外加分條件 　1. 已取得Google Ads認證、Google Analytics認證、Facebook認證 　2. 英文聽說讀寫能力佳 ▌其他說明 　1. 業務單位夥伴每季皆享有額外獎金，金額將依團隊績效與公司獲利狀況核定 　2. 相關規定與發放標準，公司將視營運狀況保留調整與變更之權利

FunNow 是亞洲首款主打 [ Last Minute 即訂即走］的都會享樂即時預訂平台，在 FunNow 能夠輕鬆預訂 15 分鐘後的餐飲、酒吧、按摩、飯店、KTV 等各種休閒娛樂，省去查找、排隊、打電話預約的麻煩。透過簡單、可靠的預訂服務，隨心所欲地享受生活。 我們正在尋找美容、美甲、醫美等生活時尚市場，能敏銳觀察客戶需求並給予運營優化建議，與跨部門團隊共同解決客戶問題，維持良好客戶關係的Account Manager夥伴。 如果你和我們一樣對工作充滿熱情也熱愛享受生活，歡迎你加入FunNow！ 【工作內容】 ．致力於商家關係經營、合作與維護，定期更新市場趨勢，深掘客戶價值。 ．具備耐心、溝通與分析能力，協助商家經營數位化、決策數據化與銷售線上化。 ．負責合作商家管理後台操作教育訓練、定期優化調整商品，以及活動邀請。 ．維護既有客戶，提升負責區域之餐廳營收。 ．與生活時尚部門密切合作並訂定合作策略方向。 【必備條件】 ．具備熟練的 Office 文書操作處理能力。 ．能隨時掌握市場情報，給予店家專業的建議。 ．喜愛與人交流、充滿同理心，喜歡面對一切和人有關的事物 ．能夠獨立思考，對好玩有趣、美的事物充滿熱誠充滿熱誠，喜歡挑戰不可能 ． 做事有效率且細心、有耐心，懂得 Multitasking，會分配時間、會自我要求。 ．了解新創公司、對新創公司充滿好奇

The Key Accounts Analyst/Manager role will develop strategic partnerships with customers to understand and anticipate business needs to ensure business objectives are being met. This role is responsible for recognizing and seeking new business opportunities within the current key account base. Take a proactive approach to all aspects of account management and service delivery to clients, Ensuring client needs are identified and met in line with agreed service standards. Essential Duties and Responsibilities • Responsible for executing the account strategy and management to improve quality of relationships, product penetration, revenue share, supplier status and ranking. • Serve as a customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction. • Ensure that all account plans, service level agreements, standard operating procedures, organizational charts, account information and related documentation are current and on file record. • Develop key relationships at all levels within the account that drive proactive solutions that are innovative and provide value relative to the customer’s needs. • Provide overall management of new, existing portfolio and information relative to the customers including implementation of new procedures, quotes, contract agreements, routing, ad-hoc bids, and special projects. • Reporting to management and clients on KPIs to track client activity and CNW performance. • Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad-hoc sales reports as and when required.

如果您對資安及雲端趨勢有興趣，歡迎加入我們！ 1.資訊相關資安方案及雲端、軟硬體整合方案銷售 2.主要客戶經營，客戶關係長期維護及持續開發商機 3.客戶開發與深耕經營，建立長期夥伴 4.完成主管交付之任務 - 熟悉IT市場概況尤佳 - 熟悉資訊業原廠生態尤佳 - 具備業務溝通協調能力尤佳

負責公司在海外地區的市場開發與業務拓展，深入了解區域市場動態，開發潛在合作夥伴與客戶，推動品牌進入目標市場，提升業績與市場佔有率。此職位需具備強烈的市場嗅覺與策略思維，並與內部團隊密切合作，制定並執行海外市場推廣與銷售計劃。 • 制定並執行針對海外市場的業務拓展策略與計畫。 • 開發潛在客戶與商業合作夥伴（如IB、代理商、資源平台）。 • 蒐集與分析市場競爭資訊，提供策略建議。 • 與內部團隊（如行銷、產品、客服）合作，整合資源推動市場成長。 • 定期追蹤業績目標、報表與數據回饋，並進行優化建議。 • 參與線上線下商業會議、展會或活動，提升品牌曝光度與影響力。 • 維護客戶關係，提升合作黏著度與續約率。

we are looking for an acoount manager who is familiar to handle customer's current demand and market analysis. 1. Market analysis; 2. Maintain existing ODM/OEM customers and develop new projects; 3. Propose products according to customer needs; 4. Collaborate with the company's PM department to develop and execute new customer projects; 5. Communicate and coordinate across departments to resolve customer issues; 6. General routine business tasks such as performance forecasting, orders, delivery schedules, accounts receivable, and customer complaint management.

1.新客戶開發與獲利推進 ● 針對特定垂直市場（如金融、製造、電信、政府機構）開展商機挖掘與方案推廣。 2.現有客戶帳戶管理 ● 維繫 ERP、資料倉儲、大數據、AI 類型專案，做到續約、升級機會的有效開發與策略規劃。 3.產品與解決方案銷售 ● 結合自家及代理技術（如 Elastic, MongoDB, HashiCorp, Tableau 等），設計整合型方案，滿足客戶需求。 4.跨部門協調與專案支援 ● 與顧問、技術、教育訓練團隊緊密合作，確保交付品質，提高客戶滿意度。 5.銷售預測與績效管理 ● 編列 Sales Pipeline、商機預估，完成月／季／年目標。 6.參與業界活動建構品牌 ● 協助公司舉辦技術講座、研討會、體驗營等，以提升市場能見度及商機品質

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: CS Learning & Development Specialist Position Overview We are looking for a CS Learning & Development Specialist. This role will be responsible for developing training programs, monitoring service quality, and optimizing the knowledge base to ensure customer service teams are equipped with the necessary skills and resources. The ideal candidate is proactive, detail-oriented, and committed to driving continuous improvement in customer service excellence. Key Responsibilities - Quality Assurance Implement quality monitoring processes, conduct audits across multiple customer interaction channels (call, email, chat), and ensure adherence to service standards. Analyze QA data to identify service quality, CSAT and areas for improvement, providing targeted feedback and coaching to OSP. Organize calibration sessions with QA teams and OSP to maintain consistent evaluation standards, working closely with operations to develop performance improvement strategies. - Training & Development Design and deliver comprehensive training programs for new hires and existing agents, including onboarding, refresher trainings, and skill enhancement workshops. Develop and maintain training materials such as manuals, e-learning modules, and interactive learning content to ensure relevance and effectiveness. Work with stakeholders to identify training needs, customize learning solutions, and assess training effectiveness through feedback and performance analysis. - Knowledge Management Manage and update the Knowledge Management (KM) system to ensure accuracy, relevance, and alignment with process updates, policy changes, and product launches. Enhance structure, searchability, and usability of the knowledge base to boost agent productivity and reduce resolution time. Gather insights from agents and stakeholders to refine content and implement enhancements based on user needs. Qualifications & Requirements - Experience: At least 3 years of experience in Training, Quality Assurance, or Knowledge Management. Experience in an E-commerce or BPO customer service environment. Familiarity with ticketing systems (e.g. Zendesk). - Skills: Ability to manage multiple projects in a fast-paced environment. Excellent communication and collaboration skills. Strong problem-solving abilities and critical thinking. Ability to analyze performance data and develop actionable insights. - Education: Bachelor's degree in business, education, communications, or languages field. - Work Schedule: This role follows a 365-day rotational schedule, with standard working hours of 9:00 AM to 6:00 PM, including weekends and public holidays on a rotational basis, subject to adjustment based on operational workflow.

【關於我們 About Us】 點點全球，專注於提供簡單實用的餐飲科技服務給餐飲店家，我們不僅提供線上點餐、雲端接單等功能，更以支付科技見長，致力協助傳統餐飲業者實現智慧轉型，提高營運效率，讓經營更加聰明。 【職務內容 Job Description】 在點點全球，專案經理(Project Manager，須具備一定的產品敏感度) ，以專案交付與團隊協作為核心，確保產品從規劃到上線的過程高效、順暢。 您將負責 進度管理、資源協調、風險控管，並同時具備理解產品策略的能力，以便專案能緊貼公司整體目標。 1. 專案規劃與進度控管：制定專案計劃與時程，監控進度並持續追蹤，確保交付成果符合需求。 2. 資源協調與跨部門溝通：整合設計、工程、行銷等團隊資源，解決專案推進中的阻礙。 3. 風險管理與問題解決：提前辨識專案風險，提出可行解決方案，維持專案穩定推進。 4. 產品支援(次要職能)：能理解產品需求與目標，協助轉換為可執行的專案計劃。 5. 測試與上線支援：協助 QA 規劃測試流程，並推動專案順利上線。 6. 成果追蹤與回饋：蒐集專案執行數據，提供優化建議，促進團隊持續改進。 【必要條件 Necessary Conditions】 1. 至少 2 年以上軟體專案管理經驗，具備完整專案交付紀錄。 2. 熟悉敏捷開發（Scrum/Kanban），並能推動團隊實踐。 3. 具備良好的時間管理、專案排程與資源控管能力。 4. 具備跨部門溝通與協調能力，能有效解決專案過程中的衝突與問題。 5. 能閱讀與理解產品文件，具備基本的產品思維與市場敏感度。 6. 抗壓性強，能在變動環境中保持專注與執行力。 【加分條件 Expected Conditions】 1. 曾參與過 SaaS 或 0→1 產品開發專案。 2. 具備基本的 API、資料庫知識，能與技術團隊溝通無礙。 3. 具有支付、金融科技或餐飲零售相關專案經驗。 4. 具備 PMP、Scrum Master 等專案管理相關證照。

• 以個人、人與人之間的互動和尊嚴對待所有公司客人和訪客。 • 以不同的方式思考營運中心服務及其如何影響客戶體驗。 管理者將對系統、流程和品質 標準產生影響，這將增強我們卓越的服務策略。 • 負責查看和監控視訊監視器以發現未經授權和/或不安全的行為。 • 負責監控門禁系統電腦的可視和響鈴警報。 • 負責所有生命安全、氣體儲存、門禁控制和防損系統及相關子系統的正確運作和監控。 必須能夠依警報的重要性排優先次序並有效地利用可用資源。 • 在發生安全或安全警報、安全系統服務呼叫和緊急應變調度時，根據需要派遣保全人員。 • 與各種人員互動，包括：公司、訪客、公共安全官員、員工和大眾。 • 執行公司政策和程序。 • 保持關鍵控制。 • 必要時通知、協助及指導緊急應變人員。 • 根據需要派出巡邏人員。 • 根據需要填寫與工作相關的表格和/或日誌和事件報告。 • 依照定期維護計畫參與安全系統的測試。 • 觀察並報告所有異常活動。 • 根據觀察和指示向機構報告所有建築公用設施和服務問題。 • 監控所有帳戶安全人員的行動和位置，以加快服務請求和緊急回應並確保員工安全。 • 負責所有安全電話、呼叫器、無線電和對講通訊系統的正確操作和監控。 • 根據需要為新的安全營運中心人員提供培訓。 • 透過一鍵式服務管理員工、客人和訪客的評論和投訴。 一鍵式服務意味著經營者擁有處 理任何客戶需求的自主權和權力。 • 與公司的客人和訪客建立正面的情感聯繫。 • 始終如一地提供卓越的世界級安全體驗。 • 應謹慎行事並嚴格保密。 • 在處理或化解困難情況時必須保持鎮定。 • Treat all company guests, and visitors with personal, human-to-human interaction, and dignity. • Think differently about operations center services and how they impact the customer experience. The Operator will have an impact on systems, processes, and quality standards which will enhance our exceptional service strategy. • Responsible for viewing and monitoring the video surveillance television monitors for unauthorized and/or unsafe actions. • Responsible for monitoring the access control system computer for visible and audible alarms. • Responsible for the proper operation and monitoring of all life safety, gas storage, access control and loss prevention systems and related subsystems. Must be able to prioritize alarm criticality and utilize available resources effectively. • Dispatch security personnel as required in the event of security or safety alarms, security systems service calls and emergency response dispatches. • Interact with a variety of persons, including: companies, visitors, public safety officials, employees and the general public. • Enforce company policies and procedures. • Maintain Key control. • Notify, assist, and direct emergency personnel as necessary. • Dispatch patrol as needed. • Complete job-related forms and/or logs and incident reports as needed. • Participate in testing of security system on regular maintenance schedule. • Observe and report all unusual activity. • Report all building utility and service issues as observed and instructed to facilities. • Monitor the movements and locations of all account security personnel in order to expedite service requests, and emergency response and to ensure employee safety. • Responsible for proper operation and monitoring of all security telephone, paging, radio and intercom communication systems. • As required provide training for new security operations center personnel. • Manage employee, guest, and visitor comments and complaints with one-touch service. One-touch service means an Operator has the autonomy and authority to handle any customer needs. • Create a positive emotional connection with company's guests, and visitors. • Consistently deliver exceptional world-class security experience . • Shall be discreet and maintain strict confidentiality. • Must maintain composure in handling or diffusing difficult situations.

【若有國貿業務經驗者尤佳】 1.開發潛在客戶，拓展市場，以達成業績目標。 2.定期拜訪經銷客戶，維繫穩定客戶關係。 3.負責國內業務接洽及訂單處理。 4.負責產品報價及產品展示，並處理帳款回收相關事宜。 5.負責業務推展，傳達及說明公司各項業務重大訊息、活動及產品。

【ROLE DESCRIPTION】 The Key Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Key Account Manager brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate D&B products. 【EXPECTATIONS AND TASKS】 • Engage with customers early in the sales cycle by matching customer needs to solutions . • Engage customers through impactful storytelling. • Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs on deals and customer engagements. • Provide answers to customer inquiries concerning solution topics focusing on driving customer success and business outcomes. • Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites and other content created by D&B's Global Digital Content Factory. • Provide expertise through the customers' successful deployments and realization of value, as required. • Expand the D&B footprint by showing how other D&B solutions can be leveraged to address other areas of their business. 【Nice To Have】 • Provide expertise to the account team and to the development of the account strategy. • Support new sales and adoption by providing solution-specific expertise and competitive differentiation. • Build knowledge across the customer lifecycle.

- Join Our Team as an Account Manager - Are you passionate about the luxury industry and eager to drive impactful marketing campaigns? Do you thrive in a fast-paced, creative environment where you collaborate with top-tier brands and cross-functional teams? If so, we’d love to meet you! What You’ll Do 1. Lead & Manage – Oversee a team of 1–3 account service professionals, providing guidance and mentorship to ensure seamless execution of projects. 2. Client Partnership – Build and maintain strong relationships with key accounts, identifying opportunities and developing tailored strategies to meet brand objectives. 3. Cross-Team Collaboration – Work closely with the Creative, Engineering, and Project Management teams on diverse projects, including fashion publisher content, live fashion shows, event experiences, digital interactions, and more. 4. Project Execution – Manage timelines and deliverables, ensuring high-quality results that exceed client expectations. What We’re Looking For 1. Communication Skills – Proficient in English, with strong presentation skills in Excel and PowerPoint. 2. Industry Passion – A keen interest in luxury marketing and brand storytelling. 3. Bonus Points – Experience in a 4A agency is a plus. If you're ready to take on exciting challenges and grow in a dynamic, innovative environment, apply now and be part of our team!

新飛開始徵選菲律賓實習生囉！為了將菲律賓遊學的好推廣給更多人知道，所以需要你的加入來協助！不只有機會可實際了解產業現況，還有到擁有美麗藍天大海的觀光大城參與當地旅遊活動和語言學習的機會唷！ 【工作內容】 ✔影音企劃: 活動/學校/師資中心(e.g.生活日常、教學實錄、老師介紹) ✔協助影音剪輯與產出 ✔社群經營與文案撰寫 ✔活動發想、推廣、執行 ✔支援其他營運專案事務，隨任務需求在外走跳 【申請條件】 ✔影片剪輯能力 ✔活潑外向有創意 ✔喜歡團體合作 ✔喜與人接觸並熱愛語言交流 【加分條件】 ✔相關軟體操作能力(圖片/影片) ✔曾有留遊學的經驗並了解內容 ✔對網路時事話題敏感度高 ✔有經營自媒體經驗者佳(請附作品) 工作地點：菲律賓 工作時間：排班制，可至少待三-六個月以上 福利內容：當地工作期間包住宿、免費語言課程、旅遊活動 實習津貼：10,000披索/月 費用：僅需支付機票/簽證費用 我們想要找的人是肯做、肯學、肯衝，有意願為自己拚一個未來，同時又熱愛與人分享海外留遊學的頂尖儲備幹部！新飛為海外留遊學專業代辦公司（網站: https://www.hsinfei.com），歡迎主動積極、表現優秀的高EQ儲幹菁英夥伴加入我們行列，共同提升台灣英語競爭力！

需有電商經驗，無經驗請勿投遞，謝謝 1、具備PM經驗，團隊領導力，5年以上PM年資 2、經營國內各大電商及實體通路之合作及活動洽談 3、商品月促銷規劃(含線上線下)、市場定價管理及通路促銷成效分析 4、規劃品牌發展策略與商品定位，進行商品開發及品牌傳播計畫執行 5、業績目標管理、營業數字管理及銷售策略擬定 6、商品採購、庫存進銷存管理、銷售分析 7、經銷通路及新進同仁產品教育訓練 8、異業合作企劃案撰寫與執行，具提案能力與異業合作開發能力 9、具備良好的談判能力及溝通協調能力 10、高企圖心、高抗壓性、從領導者角色、解決工作問題及打造高績效組織 11、主管交辦事項 【具備以下經驗者尤佳】 1、熟悉家電產品 2、熟悉國內各大網購，瞭解合作模式及產業特性 3、擅長行銷，品牌操控

Join Tektronix Taiwan as the account manager driving growth in sales through joining our direct-sales team in Taiwan. In this position you will have the opportunity to drive the sales of direct-sales products/solution. You will directly drive assigned territorial business coverage and demand, daily customer engagement, and ultimately products/solutions sales. The new hire AM candidate will in charge of Small and medium-sized enterprises in Neihu / Nankang territories, he/she will more focus on expansion area & support channel partners to gain high end products market share in center Taiwan & south Taiwan territories How you will be measured on: * Your performance in profitable order / sales growth of the assigned accounts and territories. * Your ability to analyze market/customer data to identify trends/opportunities, develop tactical action plan from market information, and create a compelling sales plan with specific actions intended to drive growth. The ideal candidate: * Electronic Engineering B.S. or master's degree or equivalent will be better * Has 3+ years T&M products/applications selling experience, for example datacenter, computing, consumer, component, material & EV related products etc. or HSSIO (high speed serial I/O) applications selling experience will be better. * Excellent oral and written communication, presentation and organizational skills in both English and Mandarin * Self-motivated, discipline, patient and action by proven / metrics

話務控管 × 跨部門溝通 × 現場管理 【工作內容】 ◼負責處理複雜客訴案件，及跨部門溝通。 ◼負責客服團隊現場話務分配及人力控管。 ◼制定並維護客服標準程序，針對現行作業，提出相關數據，優化作業流程。 ◼監控與分析客服營運指標及其他相關績效指標，提出改善空間提高客戶滿意度。 ◼即時監聽客服同仁服務狀況，提供適當授權及溝通話術，並協助線上同仁順利解決顧客問題。 【需求條件】 ◼一年以上客服主管經驗 ◼客服中心專案執行經驗 ◼熟悉Excel、PowerPoint、分析和報告 【加分條件】 韓文相關語言檢定 熟悉Zendesk系統尤佳 【工作地點】 新北市板橋區文化路二段242號2樓(近江子翠站) 【上班時間】輪班/排休 09:00-18:00 、10:00~19:00、11:00~20:00 (偶有支援需求會調整其他班別) 日本總公司 : https://www.trans-cosmos.co.jp/ 台灣分公司 : https://www.trans-cosmos.com.tw/

Responsibilities • Identify and implement strategies against budgets • Develop and enhance relationship with suppliers in assigned regions at all levels • Execute marketing plans to ensure continuous growth • Driving branch demand creation and new business opportunities • Negotiate special deals, maximizing sales, inventories, and profitability. Eg. pricing for high volume customers • Responsible to bring in new product lines, maintain and grow market share • Forecast and track sales and profits, pro-actively addressing issues • Implement actions to ensure revenue and margin target achievements • Interface with suppliers in the development of specifications and technical refinements • Act as a bridging point for sales and suppliers and work with Sales to penetrate Asia market • Evaluate customer’s business opportunities • Engagement in contract price extension and customer pretention migration activities • Develop in-depth pricing and resale knowledge of products • Provide technical support on design-in projects. • Expand customer base OEM/ODM in the regions. Requirement • Degree or Diploma in Engineering/ Business/ Marketing • Minimum 5 years of sales and marketing experience in electronics industry • Team Player with excellent communication skills, both oral and written in Chinese & English • Ability to travel periodically • Disciplined, Logical, Analytical and an organized approach to work • Global communication experience/cross cultural team experience

1. 開發潛在客戶，拓展市場，以達成業績目標。 2. 明確客戶需求，維繫穩定客戶關係。 3. 負責國內業務接洽及訂單處理。 4. 負責產品報價及產品展示，並處理帳款回收相關事宜。 5. 負責業務推展，傳達及說明公司各項業務重大訊息、活動及產品。 6. 進行商品行銷，產品特色分析介紹，並提供產品購買的建議。 7. 提供售後服務，處理客戶端之問題，給予完善的處理。 8. 察覺客戶交易之異常狀況，並負責客訴問題之處理。