1.Server/Workstation industry experience for 3 more years.
2.Have Server/Workstation validation experience at least 3 years.
3.OS CERT test experience.
4.Master on Linux OS(RHEL/SLES) operation for script writing and troubleshooting.
5.Debug tool experience also can write script under efi/windows shell/Linux script/python
6.Have leading validation projects for 1~2 more years.
1. Customize and optimize BMC firmware features based on customer-specific requirements
2. Develop and modify BMC firmware for server platforms, ensuring reliability and compatibility
3. Maintain and continuously improve BMC firmware, including debugging and issue resolution
4. Design and implement features in a Linux-based environment, including drivers, services, networking, web interfaces, and RESTful APIs
5. Collaborate with cross-functional teams (e.g., hardware, BIOS, validation) to clarify technical issues and ensure smooth integration
6. Communicate directly with customers to understand BMC-related needs, provide technical support, and ensure timely delivery of solutions
1. Familiarize, evaluate, and prepare rack components for integration into sample or small-quantity projects.
2. Ensure smooth production by troubleshooting issues, including failure analysis of defective products and enhancement of testing methods.
3. Collaborate with Rack PMs on BOM creation, rack design, material prep, and SOP development during sample build projects.
4. Assist in developing test procedures and conducting new product testing and validation
5. Enhance the quality and reliability of rack systems and products.
6. Assist Rack PMs and Engineers in executing and verifying rack solutions.
7. Support customer integration requests, domestically and internationally
•Proficient in server architecture with expertise in AMD, Intel platforms, and NVIDIA AI GPU servers.
•Strong collaborative skills across all organizational levels, with in-depth knowledge of server products, pricing, and market positioning.
•Experienced in market analysis, competitive intelligence, and strategic planning.
•Lead and oversee the entire product lifecycle, from concept and requirements gathering to specification development, product release, and end-of-life (EOL) management.
•Develop product roadmaps and define strategies to ensure successful deployment and alignment with business objectives.
•Define and release server product specifications, coordinate with project teams from kick-off, and ensure a streamlined development process for timely market launch.
•Create positioning statements, marketing and sales training materials, and detailed product specifications; present these to internal sales teams as well as external audiences.
•Conduct competitive analysis and design effective promotional programs.
•Support the sales team in developing targeted product segments and verticals.
•Gather and analyze server market information and trends to inform strategic decisions.
*The location, which may be in Taiwan or California, USA, will be upon discussion during potential interviews.
- Design and implement complex IT infrastructure solutions based on customer requirements.
- Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
- Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
- Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
- Perform on-site installations, repairs, and maintenance of hardware and software products.
- Communicate with customers to understand their technical issues and provide timely and effective solutions.
- Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
- Collaborate with internal teams to escalate and resolve complex technical issues.
- Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.
Essential Duties and Responsibilities:
• Support Sales Team in technical fields of server system business practices.
Support to define customer requirements, develop and drive localized/customized server product;
• Define and release product planning and design to product development teams.
• New Product Introduction (NPI) management of server system or OEM Business.
• Drive the products from design to EOL
• Solicit and collect new requirements needed for Supermicro server product;
• Leverage existing resources and coordinate them for customization on OEM products and meeting customer’s
development schedule.
• Lead cross-function teams for sustaining supports like production issue , RMA, Failure Analysis, ECO
implementations,…etc.
• Provide documentation and technical know-how to support server /OEM system production lines.