1. Identify and target high-profile corporate clients, including large-scale enterprises across industries and regions with food-related needs.
2. Lead end-to-end enterprise sales process, including prospecting, needs discovery, customized proposal development, pitching, and deal closing.
3. Build relationships with key decision-makers (HR, admin, procurement, ESG teams), understanding their business goals and positioning foodpanda's corporate solutions accordingly.
4. Collaborate closely with internal teams and departments to ensure seamless onboarding, launch execution, and service quality for enterprise clients.
5. Track sales progress using CRM, manage pipeline stages, and regularly report opportunity status and forecast to management.
6. Drive GMV growth through new enterprise acquisition and expansion within existing clients.
7. Stay updated on corporate welfare trends, ESG policies, and digital transformation opportunities to offer consultative advice to clients.
As a Training Manager to the Taiwan team, you will be responsible for building and delivering world-class training that enables our Sales and Account Management teams to succeed. You will design onboarding programs for new hires, run refreshers for tenured staff, and ensure teams are confident in selling foodpanda’s AdTech solutions to restaurant partners.
【Key Responsibilities】
1. Onboarding & Ramp-Up:
Deliver structured onboarding programs for all new Sales Reps and Account Managers, ensuring faster readiness to engage partners and drive adoption of Foodpanda’s AdTech solutions.
2. Role-Based & Product Training
Design and facilitate interactive training sessions on AdTech products (ads, deals, growth packages), sales tools, and consultative frameworks with participants actively applying concepts through role-plays and simulations.
3. Continuous Upskilling
Run regular refreshers and workshops for tenured AMs and Sales Reps to strengthen product knowledge and selling skills, keeping teams aligned with evolving product offerings and market strategies.
4. Leadership Cadence Enablement
Equip Team Leads through participatory workshops on daily check-ins, weekly planning, 1:1 coaching, and performance reviews, shifting their focus from ad-hoc training to coaching and pipeline management.
5. Localization & Relevance
Translate and adapt regional frameworks into Mandarin, embedding Taiwan-specific partner case studies, proof points, and success stories to maximize local relevance.
6. Coaching Quality Assurance
Partner with mentors and TLs by observing live coaching sessions, gathering feedback, and facilitating peer-to-peer practice to uplift coaching standards.
7. Regional Collaboration
Work closely with APAC training teams to pilot and roll out regional programs, ensuring consistent adoption across Taiwan while tailoring to local needs.
1. Develop account growth plans and identify opportunities, e.g. expansion, campaigns, menu optimization.
2. Lead regular business reviews to align on goals and performance insights.
3. Own commercial terms, including contract negotiation and budget planning.
4. Drive cross-functional execution and ensure timely delivery of initiatives.
5. Analyze campaign and sales performance to improve ROI.
6. Optimize internal workflows and share best practices across the team.