• Responsible for the sales revenue numbers for the assigned accounts
• Strong focus and initiative to identify develop new growth opportunities and effectively convert new opportunities into sales.
• Development of Key Account Plan for effective account strategies formulation, resources allocation and strategies implementation.
• Ensure high level of customer focus to achieve customer satisfaction and organizational alignment.
• Effective communication with the global commercial team and other functional supporting teams to secure resources to execute sales strategies.
• Maintain a solid pipeline of growth opportunities and ensure timely update to the Qual. Tracker process.
• 客戶關係維持,服務客戶並掌握客戶需求
• 與客戶建立長期夥伴關係,以達成營業目標
• 配合公司產品銷售計劃,執行銷售要求
• 協調客戶需求與內部資源安排
• 潛在客戶開發
• 客訴問題及客戶技術問題協助處理
1. Initiate the sales plan to achieve business goal.
2. Select suitable solution/equipment to meet customers’ criteria and requirement.
3. Handle competition and arrange resource to win market share and beat Quota.
1.Key account sales responsible for Lithography, bulk chemical/Thin Film material/Cleaner for semiconductor industry.
2.Build and maintain strong relationships with key customers, serving as their primary point of contact for related matters.
3.Project Planning and Execution: Responsible for planning, scheduling, and executing projects to achieve sales targets, and identify new business opportunities.
4.Resolving issues,providing solutions and support to customers
5.Collaborate with cross-functional teams, such as marketing, quality and customer support, to ensure seamless delivery of products/services
6.Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
We are hiring Sales Account Manager with specialty gases or materials experiences in semiconductor market. The candidate should provide a key role in areas of product promotion, market information collections, penetration of potential customers, and create new business to achieve sales goal.
1. Maintain and grow business with assigned key accounts, established good relationships with key accounts.
2. Drive and achieve assigned sales revenue goal, timely report on sales activities and collect competition information.
3. Address and follow up inquiries per customer requirements, coordinate with internal support function team to ensure timely response to customers.
4. Coordinate with supply chain, quality and production to ensure timely supply of products for customers.
5. Support new product launches activities, collaborate closely with the cross-function team to facilitate new product commercialization.
6. Maintain intense market knowledge of competitors, customer activities and market trend.
7. Act as primary contact window between internal and external customers to mitigate and resolve business issues.
8. Establish external partnerships which bring value to customers.
9. Manage sales activities including product promotion, customer complaint, etc.
10. Develop and update product market information, as well as competitor activities.
11. Develop strategic selling plan to key account customers/ key products.
12. Conduct sales activities in fully compliance with Linde Safety and Compliance codes.
13. Take the lead to collaborate with operation team to respond customer demand timely.
14. Other tasks will be assigned upon management’s request.