※Primary Responsibilities
1.Market Development: Responsible for cultivating potential customers in global markets, including both acquiring new clients and maintaining existing ones, with the aim of expanding the company's business.
2.Customer Relationship Management: Establish and sustain long-term customer relationships, deliver exceptional customer service, and ensure customer satisfaction.
3.Exhibition Strategy: Plan the company's product offerings and strategies for participation in international textile industry exhibitions, ensuring the attractiveness and competitiveness of the exhibited products.
4.Market Research: Monitor market trends, industry dynamics, and provide feedback on product or service improvements to formulate effective sales strategies.
5.Sales Strategy Formulation: Develop sales strategies based on market research and customer needs to achieve the company's sales goals.
6.International Business: Handle international business transactions, including negotiating prices, terms, and delivery dates to ensure successful deals.
7.Sales Reporting: Compile sales reports, summarize sales activities, and provide data and recommendations on sales progress.
8.Plan and execute the company’s overall business development strategies.
9.Manage the business department team, fostering and enhancing the capabilities of team members.
※Additional Information
1.Training Program: Initial internship at the factory for 3-6 months in the first three months (depending on learning progress), with the possibility of remote work in the later stages.
2.Business Travel Plan: Approximately 20% of annual travel time, both domestic and international, will be allocated for customer visits and participation in exhibitions.
Job Responsibilities
Business development: expand and maintain customer relationships, and provide excellent service with a professional attitude.
Achieve sales targets based on company-defined KPIs.
Strengthen and maintain client relationships in line with company products and strategies.
Drive business growth through referrals and channel partnerships.
Develop sales plans to attract new clients and expand the customer base.
Coordinate with cross-functional departments.
Participate in domestic and international trade shows; plan and execute marketing activities.
工作內容
1. 業務開發,拓展客戶,服務及維繫客戶,以專業的態度提供良好的服務。
2. 根據公司制訂KPI,達成銷售目標
3. 根據公司產品與策略,提升及維護客戶關係
4. 通過推薦和渠道合作來促進業務增長
5. 制定銷售計劃,吸引新客戶,增加客戶基礎
6. 跨部門共同協調
7. 參與國內外商展,規劃行銷活動。
⼯作地點可任選:
彰化總部 - 彰化市中山路一段401號16樓
台中辦公室 - 台中⻄屯區四川路87號地下一層(108室)
- Good English skill in reading, listening, and speaking
- Good Excel Skill
- Ability of data Analyzing
- Ability to communicate with the factory and the customer
- Experienced in managing a project including create a plan for execution to reach the goal
- Experienced in managing a team of 2-5 members
- Additional year-end bonus maybe given based on performance.
- Project quotation/cost maintenance & negotiation
-Excellent Excel capability needed for data analysis
-Maintain and problem resolving for on-going projects
- Service support & Customer Claim
-Monitoring PO and Forecast and communicate with customer if any abnormal demand
-ECN change, rework cost, excess & obsolete material management
-Cross function communication (internally & externally)
-Contract review/Survey request follow-up
-Take personal responsibility for customer satisfaction or even exceed their expectations to win more stable business
1.項目報價/成本維護與談判
2.數據分析所需的優秀Excel能力
3.維護和解決正在進行的項目的問題
4.服務支持和客戶索賠
5.監控 PO 和 Forecast 並在任何異常需求時與客戶溝通
6.ECN 變更、返工成本、過剩和過時的材料管理
7.跨職能溝通(內部和外部)
8.合約審查/調查請求跟進
9.為客戶滿意度承擔個人責任,甚至超越他們的期望以贏得更多穩定業務