1. Maintain high levels of service continuity on Hybrid Cloud for external customer.
2. Perform network operation of configuration, capacity, access, performance and security management.
3. To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/Fortigate devices on an on-call basis within a team
4. To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs.
5. SRE/Programming skill is a plus.
【Qualification】
1. 5+ years experience in configuration and troubleshooting IP hardware, Routers and Switches in a Data Center & WAN environment. (Cisco routers, Switches, Juniper MX series routers)
2. Experience of Linux and shell script is plus.
3. Bachelor’s or above degree, related field or 1+ years of experience working as network engineer.
o Design and implement LAN, WAN, VPN, SD-WAN, and cloud network architecture.
o Maintain and troubleshoot network hardware (routers, switches, firewalls, access points).
o Monitor network performance, usage, and reliability using network monitoring tools.
o Manage network security configurations including firewalls, VLANs, ACLs, and IDS/IPS systems.
o Implement and maintain network policies, procedures, and documentation.
o Support hybrid cloud networking (e.g., AWS, Azure, or GCP) and ensure secure connectivity.
工作內容
1. 使用者需求處理與障礙排除
2. 資訊系統軟、硬體維護
3. 網路、通訊相關軟、硬體維護
4. 資訊軟硬體專案規劃與執行
5. 行政事務處理與主管交辦執行
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