【Position Summary】
The HR Assistant (On-site) is responsible for supporting Filipino employee affairs and daily HR operations. This role serves as a bridge between employees, the labor agency, and the company to ensure smooth communication, timely processing of HR matters, and a positive employee experience.
【Position Responsibilities】
• Manage Filipino employee affairs, including but not limited to recruitment documentation, hiring, staffing or transfer processes, leave management, and onboarding/offboarding, ensuring all required documents are completed on time.
• Act as a liaison between Filipino employees, the foreign labor agency, and Fox to ensure clear, accurate, and timely communication.
• Handle employee relations issues involving Filipino employees, including understanding their needs, facilitating communication between supervisors and employees, conducting investigations, and ensuring proper documentation and follow-up.
• Support the agency in daily dormitory management, including reviewing and assessing new dormitory facilities.
• Assist with HR administrative processes to ensure a positive employee experience for all stakeholders, such as onboarding and offboarding activities.
• Maintain accurate and updated employee data in HR systems and spreadsheets.
• Organize quarterly meetings with Filipino employees to support engagement, identify concerns, and address issues proactively.
• Plan and host activities for Filipino employees, such as the Christmas Party and related events.
• Other duties:
o Participate in HR projects and initiatives as required.
o Provide general administrative support to the HR team.
About the Job:
Work as a member of the HR team to provide an accurate and efficient administrative support to the HR department.
Together with the HR team you will support the delivery of the HR Action Plan, HR idea and the IKEA business objectives by working in partnership with all business functions and co-workers in the store.
About the assignment:
1. Responsible for ensuring all HR administrative systems are accurate, efficient and compliant with local audit procedures and all filing systems are up to date and accurate.
2. Work with the HR Generalist to ensure that all candidates that have receive a timely response ensuring that every applicant to IKEA receives the right communication at the right time.
3. Work with managers / team leaders to ensure all HR Administration is completed in a timely manner, including new starters, leavers, pay queries, personal and job changes thus ensuring legal compliance and minimum disruption to Co-worker pay.
4. Support the HR Manager to ensure that all administration tasks connected to employment law are completed in a timely and accurate manner; in particular disciplinary, grievance and appeal paperwork.
5. Together with the store HR team contribute to the development of the annual HR action plan aligned to the store business objectives.
6. Be the superuser for Payroll(Soar Cloud, SAP EC) & Time and Attendance(KRONOS) systems.
7. Be the key advisor in the unit for IKEA family friendly policies (maternity, paternity etc.) coach and support the line managers to ensure a consistent and fair approach. Guide and advise co workers of the process, their responsibilities and the procedure to follow under IKEA policy.
About previous experience and skills:
1. Experience in Administration.
2. Service Mindset.
3. Ability to work as part of a team as well as independently.
4. Ability to communicate confidently and clearly with various audiences both verbally and in writing.
5. Good analytical and numerical skills.
6. Demonstrate a high degree of confidentiality.
7. Solid understanding of the IKEA culture & values.
*Ability to prioritise and organise own work.
*Quick learner who is easily able to adapt to changing demands.