1. Provide business associates to assist the processing of application cases for the handling pieces.
2. In cases dealing with the SLA.
3. To make recommendations to improve the process.
4. To help maintain the accuracy of application cases and enhance the rate of approval cases.
5. Improve the overall speed of the application process.
6. Improve customers’ satisfaction.
7. To comply with the relevant provisions of the DBS.
8. Deliver quality service to sales of the mortgage loan in an effective and productive way.
9. Increase to deal the valuation and application cases of the mortgage loan. Assist to increase the revenue of the mortgage.
10. Technical division of labor. Assist sales force can fully committed to the sales.
11. Perform other project .
12. Comply with the required guidelines and measures of Control and Compliance.
主要職責:
- 協助日常行政庶務處理,如文件管理、資料彙整、報帳流程
- 每週五協助執行助理之工作
- 具備文字、圖像資料、排版能力
- 協助安排與追蹤會議、行程與內部溝通
- 協助人資流程,如招募排程、新人入職準備等
- 熟悉運用 Notion(或具備較強工具、技術學習能力)
- ChatGPT 等 AI 工具,進行資料蒐集與彙整
- 具備良好的英文或日文閱讀與書寫能力,能協助處理國內外溝通或文件
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- Assist with daily administrative tasks, such as document management, data compilation, and reimbursement processes
- Support the executive assistant every Friday
- Possess skills in text, visual content, and layout design
- Assist in arranging and tracking meetings, schedules, and internal communications
- Support HR processes, such as recruitment scheduling and onboarding preparation
- Proficient in using Notion (or demonstrate strong technical and tool-learning ability)
- Use AI tools such as ChatGPT for data collection and organization
- Have good English or Japanese reading and writing skills to assist with domestic and international communication or documentation