工作內容:
1. 維繫與管理客戶關係,作為公司與客戶間的主要聯繫窗口
Maintain and manage client relationships as the primary liaison between the company and its clients.
2. 熟悉並能有效操作公司内部CRM系統,進行客戶資料管理與追蹤
Proficient in operating internal CRM systems to manage and track client information effectively.
3. 深入了解客戶需求,協助制定符合其目標的解決方案
Gain a deep understanding of client needs and assist in developing solutions aligned with their goals.
4. 解決客戶問題、回應需求、以及提高客戶滿意度與客戶管理效率
Resolve client issues, respond to requests, and enhance customer satisfaction and operational efficiency.
希望你具備以下條件:
1. 熟悉金融市場運作,有投資經驗者尤佳
2. 熱愛學習,能夠快速吸收新知,且擅長整理重點、筆記
3. 高度自律具備自我管理能力,能有效規劃與安排自己的工作
4. 善於溝通協作,能與團隊成員順利交接工作,確保資訊無縫銜接
5. 擅長分析與筆記整理,能將複雜資訊轉換成關鍵重點
6. 擅長Office軟體,能對資料進行彙整及有效篩選
我們提供:
1. 具競爭力的薪資與獎金制度
2. 從零到有的專業培訓與學習資源,助你提升產業專業技能
3. 優質的工作環境與團隊氛圍
4. 發展機會與職涯成長空間
5. 開放且友善的工作環境
如果你符合以上條件,並希望有個接觸市場一線資訊的領域發展,請立即投遞履歷!我們期待你的加入,共同成長!
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.