【About DBS】
星展銀行總部位於新加坡,是亞洲最大的金融集團之一。
2023 年購入台灣花旗消費金融業務後,星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項,以及「全球最佳數碼銀行獎 」,打破傳統金融銀行的框架,持續發展數位創新,集團文化也鼓勵員工個人發展,提供豐富的資源和福利。
目前我們正在召集一群優秀的 Taiwan Tech Talents,與我們一起成為 Best Bank for a Better World!
【您可能會想知道】
- 入職即享年假最低 14 天+1 天 Birthday Holiday (未滿一年按比例計算)
- 到職即享萬元的彈性補助金,可用於家族旅遊或多項生活津貼
- 完整教育訓練及線上學習資源
- 此職位為後勤單位處理交割作業與支援相關專案
【職位內容】
1. Processes Corporate Settlement.
處理公司結算。
2. Manage Settlement of GFM products, reporting and risk management with a proven track record of automating processes and implementing quality improvements.
管理全球金融市場(GFM)遠期外匯及衍生性金融產品的結算、報告和風險管理,並在流程自動化和實施品質改進方面擁有良好記錄。
3. Expertize in reviewing FX supporting documents.
擅長審核外匯(FX)證明文件。
4. Ensures completeness and accurateness of daily operations.
確保日常營運的完整性和準確性。
5. Support supervisors to identify key issues and self-develop MIS analytics at ad-hoc base.
支援主管識別關鍵問題,並自主開發即時管理資訊系統(MIS)分析。
6. Reconciliation between in-house system and counterparties, GL and Nostro.
執行內部系統與交易對手、總帳(GL)和代理行帳戶(Nostro)之間的核對。
7. Support country automation initiatives and drive progress with stakeholders.
支援自動化作業流程優化,並與相關單位合作推動進度。
Job Summary:
Covers operations and related activities. Provides operational support to the asset management business and/or products.
Provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including: Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.). Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools. Recommending alternative products or services (e.g., warranties) as part of customer issue resolution. Perform AML/KYC monitoring.
Who we are:
With over $1.9 trillion of assets under management, Invesco is one of the world’s leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8400 dedicated employees, we are driven by trust and care. As one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life.
To support effective management of Transfer Agency (TA) operations, with a primary focus in client servicing and ensuring compliance with Anti-Money Laundering (AML) regulations. This role is responsible for maintaining service excellence, implementing company policies, and supporting risk mitigation efforts.
Key Responsibilities / Duties:
Perform daily TA operational tasks accurately and efficiently.
Support the implementation of TA team objectives, policies, and procedures.
Deliver high-quality service to clients and respond to inquiries in a timely manner.
Ensure adherence to AML policies and procedures, including transaction monitoring and client due diligence.
Adhere to operational procedures and internal controls to mitigate risk and ensure regulatory compliance.
Collaborate with internal stakeholders and external service providers to resolve issues and client inquiries.
Participate in and support ad-hoc projects and initiatives as assigned, including process improvements and system enhancements.
Work Experience / Knowledge:
Bachelor’s degree in Finance or Business area of concentration
3-5 years of relevant experience in SITE industry, with exposure to TA operations and AML practices.
Strong communication and interpersonal skills, especially in client-facing environments.
Solid understanding of AML regulations and TA operational workflows
Good organizational skills and problem-solving abilities
Good command of written and spoken English
Detail-oriented with a proactive and collaborative mindset
SITE/SICE licenses required
Our benefit policy includes but not limited to:
21 days of Annual Leave
Learning and development programs
Health & wellbeing benefits
Parental Leave benefits
Employee stock purchase plan
How to Apply:
Apply for the role directly here or at Invesco Careers: Careers at Invesco | APAC.
To know more about us:
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html