「【竹北廠】製程品質工程師(QT4170)」的相似工作

1.處理客退（RMA）案件，進行初步故障分析（EFA）與實體故障分析（PFA），提出具體改善建議 2.撰寫8D報告，進行根本原因分析，制定行動計畫，提升產品品質 3.制定並推動內部品質管制措施與持續改善對策，提升整體製程穩定性與產品可靠度 4.協助執行產品可靠度驗證作業

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

1.負責監督、改善和統籌本單位所有工作事務 2.主導並建立良好品質管制 3.建立廠商料件規範及出貨品質規範 4.提升單位組織與QC教育訓練 5.熟悉ISO9001系統 6.具有五年QC經驗，且具主管職經驗者佳 7.具半導體經驗者尤佳 8.完成主管交辦事項

【職務內容】 1. Customer service、Complaint、Audit handling 2. Project management from NPI to MP 3. Regularly reporting to customer 4. Failure analysis & CIP follow-up 5. Green product, Quality system assessment 【其他條件】 1. 三年以上半導體前 / 後段製程、QA / CS / FAE經驗 2. 熟悉DRAM Fab process、WLCSP、2.5D/3D 先進封裝製程佳 3. 熟悉客訴流程、IC失效分析 4. 能獨力面對歐美客戶、具英文簡報能力

1.確認供應商品質異常處理及改善對策、8D文件跟催 2.客訴及製程異常改善對策導入追蹤 3.原材檢驗規範制定 4.原材進料品質流程維護、落實與改善 5.供應商生產及系統稽核、輔導、評鑑 6.儀器校正 7.工作區ESD量測作業 8.X'RF操作 9.SQE

如欲投遞履歷,請上Amkor官網 https://careers.amkor.com.tw/ 1.客戶系統/Qual/Annaul 稽核準備及整合 (1) Communicate & feedback with customer for final schedule/agenda (2) Audit topic assign owner & agenda review 2.客戶稽核報告回覆 3.客戶checklist 彙整 4.客戶process audit 準備及整合 5.OQS品質系統稽核 (Cross site/factory) 6.Quality system improvement project

1.產品異常分析與處理。 2.品質異常事件跟催及處理。 3.客訴問題分析、8D報告撰寫及客戶需求事項處理回覆。 *工作待遇/職稱：將依學經歷及專長等條件進行敘薪。

1. Coordination of Internal ANF case handling & lot disposition. 2. External ANF/VOC/CAR/RMA case 8D report integration & coordination. 3. FT low yield analysis and coordination. 4. FT VI issue analysris and coordination. 5. Internal Change Control for Risk Assessment Judgment. 6. TECN/ECN/IPCN/PCN/External DOC review. 7. APQE improvement project review & training. 8. Quality improvement activity. 9. ANF case fan out and audit. 10. External document review. 11. Environment quality monitoring. 12. Reliability monitor. 13. SPC/ESD related activity and management (SPC/ESD technical team). 14. CPK/ESD index review. ＊實際薪資依學歷、科系、相關工作經驗、專業證照、特殊專長與語言能力綜合核敘。 ＊資深人員薪資另議。

1.產品品質異常調查與改善追蹤 2.主持MRB/DRB會議，與相關待辦與action 事項追蹤 3.8D/CAR review 4.生產品質相關監控與異常改善 5.製程稽核及專案改善 6.IQC/OQC檢驗相關與文件編修，QC Kappa 7.客戶固定週/月報更新 8.客戶特殊需求之工作協助 9.跨部門溝通協調 *未來工作地點為芎林為主

1. ISO文件檔案編輯、改版發行及管理。 2. 外部客戶需求文件更新、查核、跟催、整理等作業。 3. 供應商品質管理及客戶RMA品質相關問題處理。 4. 熟悉產品可靠性驗證及時程規畫與失效分析。 5. 熟悉車規AECQ之規範及相關可靠度實驗與驗證。 6.可靠度驗證報告撰寫與彙整。 7.Wafer/ IC/ Tape&Reel/Package IOQC、外包商之檢驗與規範制定。 8.量儀器校驗及管理。 9.週月報統計製作。 10.主管交辦事項。

1.產品品質檢測及分析 2.良率改善措施，新產品製程改善 3.客訴處理、8D回覆、分析與改善建議 4.品質檢驗手法之建立與維護 5.分析方法開發與確效 6.主管交辦事項

1.每日不定時線體稽核 2.異常反應/追蹤/改善 3.IPC-610E與年度人員教育訓練ˋ 4.客訴回饋 5.客戶陪稽 6.作業設備的管理、維護、修繕、校驗和年度更換

1.製程改善 2.客訴處置(客訴資料確認、產品複檢、原因分析、改善對策、報告產出、改善追蹤) 3.儀器校驗(廠商找尋(外校)、校驗規劃/執行、報告產出) 4.微生物檢測(無菌、生物負荷、水質生菌數、落菌/浮游菌/表面接觸菌) 5.樣品的物性與化性測試 6.滅菌確效執行 7.產線巡檢/確認 8.主管交辦事項

1.客訴分析處理與協助廠內改善跟催 2.處理客戶生產加工上所遭遇的問題, 解決並提供協助與對策 3.協助集團公司處理產品可靠度驗證與客訴問題 4.產品可靠度驗證暨產品可靠度監控 5.協助改善可靠度作業流程 6.HTOL/bHAST/PTC burn-in board規劃 7.ISO文件/表單制定及修改 8.其它主管交辦事項

1. 規劃公司產品ESD可靠度驗證計畫 2. 應對客戶及公司內ESD可靠度相關問題 3. 可靠度計算,ESD 產品可靠度風險評估

1. QC檢驗規範制定。 2. 生產異常分析及改善對策跟催。 3. SPC。 4. QC Patrol audit。 5. 主管交辦事項之執行。 *工作待遇/職稱：將依學經歷及專長等條件進行敘薪。

1.新評估項目導入，稽核及品質相關會議安排與執行，有品質管理經驗佳。 2.具有客戶服務意識和了解客戶需求能力，能夠主動回應客戶並提供有效的解決方案。 3.廠商客戶品質問題的處理與回覆、後續的分析追蹤與執行。 4.撰寫與審核8D Report，具備英文撰寫能力及良好跨部門溝通能力，針對品質問題進行追蹤處理。 5.協同維護氣體鋼瓶及化學品更換，氣體及化學產品出貨與倉儲管理。 6.異常排除，緊急應變處理，需多元性發展以協助其他專案報告及設備相關維護活動。 7.主管交辦事務執行。

***負責產品：CMP研磨液*** 1.Develops, implements, and manages processes at the system level to ensure that products meet required specifications for quality, function, and reliability prior to delivery. 2.Identifies and sets proper quality parameters and specifications for products. 3.Distributes BKM and quality standards to QA/QC team, production team, application team, and other appropriate staff. 4.Reviews customer feedback and integrate the information for developing appropriate follow-up activities. 5.Takes the lead in quality investigations and conducting root cause analyses using appropriate quality tools. Addressing and resolving quality issues at the system level. 6.Communicates the quality requirements to the raw material suppliers. 7.Coordinates the projects for continuous improvement. 8.Performs other duties as assigned.

物料檢驗、SOP修改、持續改善

【工作樣貌】 作為品質管理專員，您將負責維持公司品質管理系統的運作，確保符合IATF16949和ISO9001等國際標準，並協助內外部稽核與供應商管理，持續提升整體品質水平。 ●維持IATF16949 / ISO9001 認證，確保品質系統符合國際標準 ●協助客戶稽核的事前準備，並跟進稽核後各部門的改善措施 ●執行內部稽核，包括6S管理、系統與製程稽核，確保內部流程標準化 ●進行供應商稽核，保障供應鏈品質 ●管理ESD防護措施，確保產品不受靜電損害 ●負責文件與記錄的管理，維護準確性與可追溯性 【團隊成員】 協作性強的團隊氛圍，確保每個成員都能相互支持 彈性工作時間，提升您的生活與工作平衡 【職缺條件】 ●熟悉IATF16949 / ISO9001等國際品質標準 ●有稽核經驗，具備有效的問題解決與協調能力 ●了解6S管理及ESD防護措施 ●熟練的文件與記錄管理能力，細心負責

This position is responsible for resolving customer quality related issues and acting to resolve quality problems.This team will act as a key point of communication with customers on subjects as examples but not limited to customer complaints, customer requests. If have over 1 years quality related experience will be preferred. 【Key Responsibilities】 1.Customer claim and CAR disposition & follow-up. 2.Customer audit arrangement and finding follow-up. 3.Regular audit report preparation and meeting with customer. 4.Interface between PTI & customer on quality issue. 5.Strengthen customer relationship. 6.Satisfy customer on quality service. 【Problem Solving】 Recognizes and solves typical problems that can occur in own work area; evaluates and selects solutions from established options 【Interpersonal Skills】 Uses communication skills to exchange information; fluent English skill is perfect. TOEIC at least 600.