「Onboarding Operation Assistant 系統導入教學助理」的相似工作

1.粉絲團與官網管理 2.客服電話接聽及私訊回覆 (客訴處理追蹤與回應，善於處理人際關係 3. 溝通能力佳、活潑、邏輯好。 4.商品上架、點貨、盤點 5.訂單處理與出貨 (細心，理解力、學習力強特質) 6.直播跟播、抗壓力強及具主動積極與學習能力 7. 可寫行銷文案者優

1.協助客戶對於商品價格的查詢及報價相關的問題 2.出貨單、訂單之處理及整理 3.負責部門相關文件之整理，建檔以及追蹤，於有效時間內回覆顧客信件 4.廠商.客戶等連絡資料整理 5.主管交辦事宜或部門後勤支援

Inline is looking for a Food Business Operation Associate with a career interest in Software as a service (SaaS) Operation role. ============================================ Inline is a software startup focused on maximizing restaurant efficiency by managing tables, reservations and food ordering including take out and delivery service. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants in Taiwan,Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. Our team is working with more global delivery partners to serve our restaurants in key cities. For people with data analysis talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to strengthen the food delivery business, integrate logistics with third-party and adjust the operation process with our team. We are looking for a Dispatch Operation & Food Business Operation Associate to join us in supporting our food delivery services and co-work with the function team, restaurants and partners. If you are looking for (SaaS) Operation role and/or partnership roles to start your career, here is for you to shine. What You Will DO： / 工作內容 • Support global food ordering operations and monitor delivery orders during daily on-call duty. • Delivery Issue Management- Handle delivery issues by providing effective solutions for restaurants, and ensure clear communication with third parties, sales teams, and engineers on operational and technical problems. • Problem Tracking & Risk Management- Record and track problematic orders, follow up on resolutions and compensation with logistics partners to minimize business impact, and ensure process improvements and risk mitigation. • Verify contracts and configure online settings to ensure compliance and accuracy. • Collaborate with Revenue, Product, and Sales teams to support food ordering billing operations, assist with new product launch trials, and facilitate system onboarding for new merchants to ensure smooth adoption. •Analyze internal operational data to monitor performance, identify opportunities and weaknesses, and improve efficiency through automation and process adjustments. • Collect and analyze external market intelligence, including logistics, competitors, and business insights, to support comprehensive growth of the food ordering business. Requirements & Personal Traits / 工作技能 • SaaS or operation related experience is a big plus. • Self-motivated, work independently and possesses strong organization and time • Availability takes shift on weekends and public holidays in the office. • Able to handle repetitive tasks and assist teammates with team projects and goals. • Strong communication skills; ability to to co-work with a cross-functional team, logistic partners and drivers. • Quick learner, adaptable and flexible (able to follow constant updates of policy or on- call guidelines) • English reading and writing is a must needed.( Business level) • Strong Excel and data management skills. • Creative mindset to assist team in online/ offline driver recruitment and activation. 面試流程 inline團隊成員來自不同城市及國家，請務必使用英文投遞履歷唷！ Half of the inline team is based outside of Taiwan, and this position is on a global team - so please apply in English!

➤ About inline inline is a software startup focused on maximizing restaurant efficiency by managing tables, reservations, and food ordering. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. ➤ Role Objective At inline, the primary responsibility of the Customer Success Manager – Food Ordering Growth is to drive food ordering volume and revenue growth for inline’s restaurant partners, by leveraging data insights and platform strategies. In addition, the role supports internal team efficiency through analysis and process improvements based on merchant trends and operational learnings. ➤ Key Responsibilities ● Own a portfolio of high-potential restaurants and serve as their growth partner on the inline platform. ● Analyze ordering data (conversion rate, cancellation rate, AOV) and propose actionable improvements. ● Design GMV growth playbooks tailored to restaurant segments: menu optimization, CTA adjustments, campaign setup, visibility enhancement. ● Drive activation and performance of takeout/delivery/pre-order features. ● Conduct regular business reviews with partners to present data-driven insights and measure outcomes. ● Proactively propose new strategies and collaborate cross-functionally to ensure execution ● Meet performance targets including account GMV growth and feature adoption (performance bonus applies). ● Collaborate closely with cross-functional teams—including Food Ordering Operations, On-boarding, Product Management, Finance, and Marketing—to align strategies and policies, and support food ordering product refinement. ➤ Preferred Experience ＆Profile ● 2+ years in B2B account management, strategy, or operations. ● Background in SaaS, delivery platforms, e-commerce, or F&B is a strong plus. ● Comfortable with data tools and able to translate numbers into business insights. ● Confident communicator who can influence business owners and drive change. ● Self-motivated, revenue-driven, and execution-oriented. ● Demonstrates a creative mindset, embraces bold innovation, and is willing to take calculated risks despite potential failure.

inline is seeking a highly motivated, driven, and emotionally intelligent individual who is interested in building a career in Revenue Operations within the Software-as-a-Service (SaaS) industry. This role offers the potential for promotion to a full-time position based on performance. As part of the Revenue Ops team, you will be responsible for ensuring the accuracy and quality of customer-related data, supporting key processes such as subscription validation, revenue reporting, and performance tracking. You will also partner closely with cross-functional teams to identify customer behavior trends and business opportunities through data-driven insights. We’re looking for someone who is not only analytical and detail-oriented, but also proactive and self-motivated — someone who can manage their time effectively, stay organized, and continuously look for ways to optimize processes and improve efficiency. You should be comfortable working under direction, but also take ownership of your work and consistently strive to deliver high-quality results aligned with team and company goals. Hands-on experience or familiarity with tools such as Salesforce, Excel/Google Sheets (advanced functions), SQL, and Python is highly preferred. High proficiency in English is a plus, as the role involves regular collaboration with regional and global teams. Given inline’s rapid growth across the APAC region, this is a great opportunity to work in a fast-paced, impact-driven environment where your contributions will directly support strategic business decisions and revenue growth. 工作內容 | What You Will Do 【 出帳管理與流程控管】 負責每月帳單出帳作業之主導與執行，確保排程準時、資料無誤 建立並優化出帳流程，涵蓋內部資料串接、系統邏輯驗證與計費邏輯整合 管理影響出帳金額準確性的各個環節，包括：產品設定、計價條件、UOM、訂閱邏輯、訂單資料等 協助導入跨部門 SOP，確保系統邏輯變更或產品調整能即時反映在出帳流程中 管理與維護出帳系統（如 Zuora），協助開發與測試相關功能與報表 【帳務稽核與數據驗證】 建立帳單稽核流程與機制，定期驗證帳單金額準確性 比對內部訂閱資料與帳單輸出結果，分析與處理差異項目 整合數據並提出優化建議，預防系統錯誤或設定異常造成錯帳 整理、清理及結構化帳務數據，供後續分析與營收報表使用 建立帳務追蹤與錯誤修正流程，提高帳單信賴度與客戶體驗 【專案協作與內外溝通】 作為 Billing 相關專案的 Owner，協助跨部門釐清需求與整合資源 協助釐清客戶帳務問題，透過 Email / Call / 線上會議等方式協作處理 執行內部帳單異常通報與解決流程，並進行改善追蹤與文件化 與產品、工程、客戶成功等團隊密切合作，優化系統與帳務串接體驗 能力需求 | What You Should Have 【技能】 熟悉出帳作業邏輯與流程，有 SaaS 計費背景或使用 Zuora 經驗佳 熟悉 Google Sheet 函數，具備使用 GAS 或 Python 進行自動化處理能力 熟悉 SaaS 訂閱型產品的出帳週期、用量計價（UOM）與價格方案邏輯 能快速理解跨系統資料關聯（如 Salesforce + Zuora）與邏輯設定 熟悉 Google Workspace，能獨立產出報表與管理工作文件 【軟實力】 邏輯思維清晰、細心負責，對資料正確性有高度敏感度 能有效與跨部門（產品、工程、CS、財務等）溝通協作 有強烈責任感與自我驅動力，擅長處理多工任務 有帳務／財務背景、或熟悉訂閱型商業模式者優先 樂於提出改善流程與系統整合建議，並具備實作能力 【 inline 設備 & 環境 】 ▮ 交通便利 Convenient location 鄰近捷運站善導寺 6 號出口，步行不到 5 分鐘 ▮ 工作環境 Comfortable environment 寬敞明亮辦公室，靠近華山文創區的員工咖啡廳 ▮ 工作配備 Provide with equipment 提供 MacBook 及 iPad，自由調整工作升降桌 ▮ 年度休假 First year 10 days of annual leave 優於勞基法，到職第 1 年，依在職月份比例即享有 10 天休假 ▮ 餐點供應 Free food and beverages 知名餐廳的午餐餐點，專業咖啡師製作飲料及限量甜點 ▮ 彈性氛圍 Flexible schedule 開放式的工作氣氛，午休時光自主安排彈性 1 小時 ▮ 年節聚會 Annual event 尾牙、中秋烤肉、聖誕節及慶生派對，不定時的人氣餐廳聚餐 ▮ 人氣活動 Workshop activity 手沖咖啡課、花藝課、羽球社、吉他社等 ▮ 休憩專區 Chill-out area 溫馨茶水間，附有零食區、咖啡機及啤酒機，舒適的沙發區及戶外陽台吧台區

We are seeking a Senior Collection & Compliance Specialist with strong cross-border communication skills, an operational mindset, and proven expertise in accounts receivable management, collection process optimization, payment tool expansion and implementation, and compliance risk control. This role is ideal for someone with high autonomy, a proactive mindset, and a passion for tackling challenges. You will play a key role within the existing team, driving process improvements and cross-functional collaboration to ensure healthy cash flow, regulatory compliance, and a balance between customer experience and business objectives. Key Responsibilities Accounts Receivable & Collections: Monitor and track accounts receivable to ensure collection targets are met Communicate with clients and sales teams on payment progress and overdue accounts Develop and optimize collection processes and SOPs Compliance & Risk Management: Enforce compliance policies to ensure collection and contract processes meet regulatory and internal standards Conduct regular risk assessments on accounts and contracts, providing actionable recommendations Payment Tool Expansion & Implementation Plan and lead the rollout of new payment tools or solutions, ensuring seamless integration with existing systems Analyze market-specific collection needs and develop optimal tool selection and implementation strategies Work with technical and finance teams to execute cross-market deployment and training Operations & System Optimization Utilize Python, Excel (advanced functions & pivot tables), and Google Apps Script (GAS) for data analysis, automated reporting, and process enhancement Partner closely with finance, legal, customer success, and sales teams to resolve operational bottlenecks Cross-Market Collaboration Collaborate with teams in Hong Kong, Taiwan, and other markets on cross-border collection and compliance matters Regularly report operational updates, collection performance, and tool implementation progress to management

一起加入行銷團隊「間口組」，作為*朵茉麗蔻*在台灣的形象先鋒， 透過創意與數據策略，吸引新客群、點亮品牌認知第一步！ ◈月領◈39K ↑↑ 起薪34K～38K＋津貼5200元 ✓ 起薪依能力與經驗面議 ✓ 另享2次年度獎金 ✓ 3節獎金＋加班費 【您會參與】 • 研究洞察目標受眾的興趣與需求 • 企劃與製作具吸引力的內容（文案、影片腳本、文章、PDM、EDM、SMS、LP 等） • 操作與分析廣告後台數據，持續優化轉換率（FB/IG、SEO、LINE、GDN、YouTube等） • 以數據為基礎提出策略，推動行銷成效成長 • 與日本總部進行定期溝通（日文Email／線上會議），必要時出差（1-2次/年） • 除了主要職責，你也會與團隊協作，共同推動線上/線下活動、公關合作與CRM專案等多元任務。 ◎透過面試對您的了解，我們也有可能會調整您實際身任的職務內容◎ 【具備條件】 • 有行銷企劃經驗，以及對市場的敏銳度與數據洞察力 • 熟悉數位行銷工具（Google Analytics、Meta 後台等） • 重視專案執行力與時間管理，有邏輯思考與提案簡報能力 • 積極主動、善於跨部門合作 • 具備JLPT N2能力，理解日商文化 ◈用創意與內容贏得陌生顧客的第一份信任！ ◈我們提供穩定發展的職涯環境、透明完善的評價制度。 ◈你的成長歷程與價值貢獻將會在此成長茁壯！ 【徵選流程】 104應徵 → 日文書面資料審核 → 一次面試（中文）→ 最終面試（日文）

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace. We're looking for an aggressive, high-energy, and result-driven customer success manager, who enjoys challenges and growth in a fast-moving environment. As a customer success manager, you will work closely with restaurant partners, the customer support team, and revenue ops, product, sales, marketing, and operations to manage and optimize restaurant relationships and provide maximum value for both inline and its clients. If this sounds like you – read on! [What You Will Do]: -Maintain regular communication with partner restaurants (Mid-Market restaurants, hotels, and well-known restaurants). Activate a set of services (TMS, food ordering, key integration partnerships rollout, and other add-ons) to drive revenue growth. -Meet or exceed goals for account retention, satisfaction, and adaptation. -Develop churn indicators, plan and execute a rescue strategy, and revamp the account care flow. -Build, enhance, and execute long-term client relationships and communications at the C-level with key executives, key decision-makers, and influencers. -Increase net ARR incrementally in the dedicated cohorts. -Act as a trusted advisor to senior executives within the client’s organization. -Achieve various strategic or sales targets each quarter, with bonuses calculated separately. [Preferred Experience & Personal Traits:] -3+ years of proven experience in B2B sales, account management, strategy, operations, and startup or related experience. -Experience in the F&B and SAAS industries is a big plus. -Creative mindset that enjoys experimentation and is willing to take bold bets despite the risk of failure. -Project manager who can create meticulously detailed execution plans for large-scale projects and then deliver them to plan regardless of any surprises or ambiguity along the way. -Data-driven approach to decision-making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking. -Great collaborator who proactively partners across teams while holding them accountable for business results. -Strong communication skills; ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers. -Strong Excel and data management skills. -Self-motivated, works independently, and possesses strong organization and time management skills. -A "driver" personality - biased toward action and master disambiguator/simplifier - constantly pushing toward clarity and execution.

本職務為長期居家遠端工作【非博弈、非電話銷售】， 應試者家中或自尋固定辦公地點需有網路，並於辦公期間能保持環境安靜。 【電腦軟硬體設備將於錄取報到後由公司提供】 工作內容： ．確保客服團隊功能正常運作並持續改善提升。 ．定例報表製作和發送。 ．協助團隊處理客訴案件。 ．幫助顧客及客服同仁解決問題。 ．輔導客服同仁及改善績效。 ．管理人員出勤及各項狀態之遵時率。 ．其他主管交辦事項。 ．熟悉Zendesk或各式客服系統尤佳。（可於投遞履歷時說明） ．需具備 1.＂精通之韓文能力（聽說讀寫）＂。 2.＂中等英文能力（聽說讀寫）＂ -採四週變形工時排班，需配合輪班及排休(視人力狀況排班排休)，輪班(非多段班)，排休天數主要依照當月紅字天數。 以下為目前出勤時段： -早班 07:00-16:00、08:00-17:00、09:00-18:00、10:00-19:00 -晚班 11:00-20:00、13:00-22:00、14:00-23:00、15:00-24:00 -夜班 16:00-01:00、22:00-07:00、23:00-08:00（夜班享額外津貼約$6,000~$10,000，上班時段仍依實際排班為主，可能因專案需求異動） -依照公司安排，工作模式採遠端工作。 -享公司全套電腦設備(配送到府)，於報到日前一週左右寄送設備。 -此為國內職缺，居住地於台灣本島皆可應徵，暫謝絕居住海外的求職者，謝謝。

【 What You Will Do 】 SEO Strategy & Management ▮ Develop and execute holistic SEO strategies (including technical SEO, on-page/off-page SEO, and site architecture) to drive organic search traffic and improve keyword rankings. ▮ Collaborate closely with the content team to provide keyword strategy and optimization directions; review and analyze content performance regularly. ▮ Work with the engineering team to improve site speed, indexing, structured data (schema markup), and other technical SEO elements. ▮ Establish robust SEO performance tracking systems and generate reports and insights that guide continuous improvements. Cross-Functional Collaboration ▮ Work cross-functionally with content, product, design, and sales teams to ensure SEO and social strategies are embedded into product launches, marketing campaigns, and brand communications. ▮ Join early-stage project planning meetings to provide insights related to organic visibility, traffic growth, and brand exposure. 【 Requirements & Personal Traits 】 ✔ 4–6 years of hands-on experience in SEO strategy, ideally in a B2B SaaS environment. ✔ Proficient with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar. ✔ Deep understanding of LinkedIn, Twitter, and YouTube platform mechanics and performance tracking. ✔ Strong project management skills, with the ability to multitask and manage multiple stakeholders. ✔ Creative thinker who's able to tackle business problems and communicate solutions to cross-functional teams. ✔ A proactive problem solver who can identify market opportunities and develop actionable marketing strategies. ▮ Fluency in both English and Chinese is a plus. 【工作內容 | What You Will Do】 SEO 策略與管理 / SEO Strategy & Management ▮ 制定並執行整體 SEO 策略（技術 SEO、On-page/Off-page SEO、網站架構等），提升自然搜尋流量與排名。 ▮ 與內容團隊協作，提供關鍵字策略與頁面優化方向，並定期審視現有內容效能。 ▮ 與工程團隊協作，優化網站速度、索引狀況、結構化資料等技術項目。 ▮ 建立 SEO 成效追蹤機制，並定期產出報告與洞察，驅動優化行動。 跨部門整合與專案推進 / Cross-team Collaboration ▮ 與內容、設計、PM、業務等部門密切協作，確保 SEO 與社群策略嵌入各項產品與行銷活動中。 ▮ 參與行銷專案的前期規劃，提供流量觀點與社群曝光策略。 我們希望你具備 | What We Are Looking For ✔ 具備 至少 4–6 年 SEO 經驗，熟悉 B2B SaaS 營運模式。 ✔ 熟悉數據分析工具，如 Google Analytics、GSC、Ahrefs、SEMrush 等 SEO 工具。 ✔ 熟悉 LinkedIn / Twitter / YouTube 等社群平台經營邏輯與數據判讀。 ✔ 具備 創新思維，對新技術、數據驅動決策及數位行銷趨勢有強烈興趣。 ✔ 具備 良好的專案管理與溝通能力，能與跨部門團隊及外部夥伴高效協作。 ✔ 具備流暢的中英文溝通能力者優先考慮

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Sydney, Melbourne, Brisbane, Perth, Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Bangkok, and the cities in APAC. For people with solid professional skills and talents, who are highly motivated to expand their career and grow in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace. We’re looking for a self-motivated marketing specialist who has proven experience in leading e-commerce companies with successful records of performance marketing, especially in digital ads. In this role, you will have the opportunity to strategize, develop, and manage digital campaigns across various platforms, optimizing user engagement and brand visibility. We are a fast-paced, results-driven team—if you're a problem solver with great project management and communication skills, we’d love to hear from you! 【 What You Will Do 】 ▮ Digital Marketing & Paid Advertising – Plan, execute, and optimize digital media campaigns across platforms such as Google Ads, Meta Ads, Google Analytics 4, and LINE LAP to drive business growth. ▮ Data Monitoring & Performance Optimization – Track and analyze key performance indicators (KPIs) across marketing channels and campaigns, identifying opportunities for improvement. ▮ Market Trends & Innovation – Stay ahead of industry trends, product innovations, and emerging technologies to explore new marketing opportunities and strategies. ▮ Customer Insights & Communication – Engage with customers, understand their needs, and provide insights-driven marketing solutions. ▮ Content & Brand Promotion – Develop and manage multi-channel marketing strategies through SEO, blogs, social media, affiliate programs, short videos, influencer collaborations, and more to enhance brand presence. ▮ Project Management & Cross-Functional Collaboration – Manage timelines, oversee execution, and coordinate with internal teams and external partners to ensure successful marketing deliverables. 【 Requirements & Personal Traits 】 ▮ 3+ years of digital marketing experience,particularly in Google Ads, Meta Ads. ▮ Proficiency in Google Analytics 4 (GA4) and digital marketing analytics, with strong analytical and quantitative skills, as well as solid knowledge of Excel for data-driven decision-making. ▮ Strong sense of responsibility, able to work and thrive in a dynamic startup environment where you derive priorities, requirements, and goals from the company context. ▮ Strong project management skills, with the ability to multitask and manage multiple stakeholders. ▮ Creative thinker who's able to tackle business problems and communicate solutions to cross-functional teams. ▮ A proactive problem solver who can identify market opportunities and develop actionable marketing strategies. ▮ Fluency in both English and Chinese is a plus. 【工作內容 | What You Will Do】 ▮ 數位行銷與廣告投放：精通數位媒體操作，包括但不限於 Google Ads、Meta Ads、Google Analytics 4、LINE LAP 等，並能執行並優化行銷活動。 ▮ 數據監控與優化：追蹤行銷渠道及活動的關鍵績效指標 (KPIs)，進行分析並提出具體優化策略與解決方案。 ▮ 市場趨勢與創新應用：對市場趨勢、產品新知及產業變化保持高度敏感，樂於嘗試新工具與策略，發掘創新行銷機會。 ▮ 客戶提案需求分析與回應：具備良好的溝通能力，能夠即時理解客戶需求並提出行銷策略與執行方案。 ▮ 專案管理與跨部門協作：掌握專案時程，負責推進行銷計畫並檢核成果，並與內部團隊及外部夥伴協作，確保行銷內容與執行符合商業目標。 我們希望你具備 | What We Are Looking For ✔ 具備 3 年以上 數位行銷經驗，熟悉 Google Ads、Meta Ads、LINE LAP 行銷投放。 ✔ 熟悉數據分析工具，如 Google Analytics 4 (GA4)、Mixpanel，並能基於數據制定行銷策略。 ✔ 具備 創新思維，對新技術、數據驅動決策及數位行銷趨勢有強烈興趣。 ✔ 具備 良好的專案管理與溝通能力，能與跨部門團隊及外部夥伴高效協作。 ✔ 能獨立思考並主動發掘市場機會，提出可行的行銷解決方案。 ✔ 具備流暢的中英文溝通能力者優先考慮

-透過文字回覆客服團隊以完成用戶訴求。 -例行性審核工作 (如：比對用戶申訴資料)。 -風險事件預測防範與處理。 -主管交辦事項 (如：風險案件調查、資料分析整理等)。 *需平假日輪排班(13:00 - 22:00、15:00 - 0:00)

【Who We Are】 PressPlay 為台灣第一家全方位影響力經濟集團，目前已是 台港最大的創作者經紀公司、亞洲領先的線上學習平台！ 自2016年成立至今，環繞人們的生活從360度各角度出發，打造各領域的影響力價值： 「娛樂」影響力價值，不僅有創作者經紀、廣告，還有社群團購、品牌聯名、知識傳遞等全面向發展。 「品牌」影響力價值，從食品出發跨足家庭及女性生活，與創作者共同打造更貼近新世代需求的產品品牌。 「知識」影響力價值，與創作者共同放大知識影響力，不僅僅是推出多元領域、多元學習形式的訂閱內容、影音課程或說書Podcast，更是一同建立創作者的知識影響力品牌。 ▶︎ 影響力品牌事業群 PressPlay Next｜PPX 為台港最大新媒體創作者經紀公司，目前與超過40組台港優質創作者合作。以創作者360度全方位管理，致力於放大創作者價值，將創作者影響力善用於廣告內容行銷、社群團購、品牌聯名、知識傳遞、品牌孵化等多元發展面向。2022年開始，創作者品牌營運更將品牌擴展至家庭生活、女性生活等開發項目。2023年更跨足海外市場，致力於將創作者的影響力極大化，用影響力創造各種新的商業可能。 【What Will You Do】 協助品牌，透過創作者內容影響力進行品牌推廣 「就是專業作業配的！」 【Responsibilities】 希望挑戰自我，透過新媒體創作者的力量，協助品牌完成不同的傳播任務。 1. Content solution provider: 對接品牌需求，協助發展以 KOL 影響力為核心的內容策略以及執行。 2. Client service: 與品牌溝通聯繫，建議適合的創作者以及適合的合作模式，並提出精準成效預估。 3. Creator management: 對接不同創作者與品牌合作內容的相關事項，並制定專案時程表，有效掌控專案時程以及穩定創作者產出內容。 4. Project management : 根據客戶需求，進行專案管理，並提供結案報告。 【We Want You】 ▶ 工作3年工作經驗：有4A agency 經驗為佳，具有長期服務品牌的經驗，溝通協調能力佳。 ▶ 具有提案經驗：內容簡報能力佳，可推動品牌採納內容策略，利用新媒體創作者完成品牌傳播任務。 ▶ KOL 愛好者：熟稔不同創作者的頻道內容以及風格，對網路創作者異常熟悉，同時內容營銷產業具高度熱情！ ▶數據愛好者：習慣研究不同數據指標，從數據脈絡中，找出有效運用KOL影響力的規則。 ▶團隊協作經驗：可獨立作業，亦可透過 team work 推動專案執行。 【Bonus】 ▶︎ 擁有良好的KOL networking ▶︎ 可獨立簡報 ＊合適者我們將以Email通知面試！

■工作內容： 眼鏡銷售，商品管理及上架。 專業驗光配鏡，眼鏡加工製作及售後服務。 店鋪一般事務 : ＊有調派海外國家的機會。 ■工作待遇 ： 國家考試合格驗光生：月薪 NT45,000元 。(含證照津貼8,000元) 國家考試合格驗光師：月薪 NT47,000元 。(含證照津貼10,000元) 滿足綁所資格 (師/生條件)，並實際擔任驗光所負責人者：月薪NT53,000(師)/51,000(生) ※新竹以北(含)地區驗光師／生人員，通過社內考核，提供北區津貼NT3,000元/月。 ■上班時間＆休假： 勤務時間8小時+休息時間1小時。 月休9~10天。(遇國定假日調移排休) ■社內研修： 提供社內基本技術課程研修。 賣場訓練課程。 針對驗光師法提供特別研修課程。 (以上皆為上班時間上課) ■未來職涯發展： 我們提供自主性升遷制度，想要晉升至管理階層或總公司職位的夥伴， 皆可透過 [選舉制度]、[社內FA制度]往自己想從事的職位邁進。 ■雙向面談制度： 在OWNDAYS約半年一次，希望者全體可申請與直屬區主管直接對談， 可直接向直屬主管提出自己希望的待遇、薪資、條件等想法。 ■社員獎勵旅行 : 成績優秀者（門市・推薦者）將可獲得國內外旅遊獎勵。 (每回舉辦地點皆有所不同) 獎勵旅遊的目的就是盡情的大玩特玩！

加入 CAPSULE 與核心團隊一同打造跨部門影響力！我們正在尋找一位邏輯清晰、擅長溝通與協作的你加入我們的團隊！你將協助工程團隊、IP 戰略室與 PR 團隊進行系統需求整理、資料彙整、行政協作等工作，成為連結各部門溝通與執行的橋樑，讓創意想法與技術規劃都能順利落地。 ▌你每天可能會做的事情 1. 協助彙整跨部門業務端需求，追蹤與整理系統優化提案 2. 協助製作簡報、表單、報告等文件，提升系統溝通效率 3. 整理報表數據，包含週報、月報與市場情報彙整 4. 支援公關活動，包含公司公關策略發想與執行、新聞稿和社群支援等 5. 其它待你和主管一同開拓的專案及任務 ▌你需要的技能與特質 1. 良好的邏輯思維與細節敏感度，能掌握資訊重點 2. 對資訊系統或數據平台有基礎理解，樂於學習新工具（如 API、資料庫、前後端流程） 3. 願意與人合作，有跨部門協作經驗或興趣者佳 4. 能夠接受多樣性跨領域的任務 ▌額外加分條件 熟悉 Excel、Notion、簡報製作等工具 2.曾擔任助理、工讀、或活動支援工作，有多任務處理與應變能力 3.有擅長的第二外語（不限語言類別）

*此職位為 AmazingTalker 集團下子公司：HiLink Co.，福利制度皆以 HiLink 制度為主。 【公司簡介】 HiLink 是一間專注於遠距虛擬教學平台的新創公司，總部設於美國，客戶涵蓋全球教育、培訓公司。公司目前進行第二階段重建與擴張，重新建立位於台灣的營運團隊，目標是打造一支具備國際溝通力、產品理解力與客戶導向的核心團隊。 【工作內容】 一、客戶與銷售支援 • 跟進潛在客戶（會議後回顧、彙整需求、追蹤進度） • 協助製作簡報、報價單、合約與銷售文件 • 維護 CRM 系統，追蹤銷售進度與漏斗 • 彙整客戶的反饋與功能需求，整理給產品與客服團隊 二、合作夥伴執行協調 • 協助合作夥伴導入流程，追蹤整合進度與交付事項 • 協調 HiLink 與外部合作夥伴之間的溝通與文件 • 支援試點計畫、特別整合與共同提案 三、創辦人支援 • 必要時參與客戶會議，協助記錄與後續追蹤 • 協助內部溝通與資源整合，落實客戶需求 • 確保從銷售到交付之間的流程順利進行 【資格條件】 • 喜歡把想法化為執行，做事有條理且具行動力 • 溝通協調能力強，能與 PM、工程師、客戶成功經理協作無礙 • 享受解決混亂問題、優化流程 • 做事主動、有責任感，能獨立完成任務 【加分條件】 • 有 SaaS、教育科技或新創團隊的相關經驗 • 熟悉 Notion、Asana、Hubspot 或類似工具 • 能以中英文進行流暢的書面與口語溝通 【薪資與福利】 • 月薪 NT$40,000～55,000（視經驗而定） • 彈性工時 • 年終績效獎金與團隊獎勵方案 • 與國際團隊合作，參與北美與亞太教育科技產業實戰 English vesion：http://bit.ly/4k6jRK8

【Who We Are】 PressPlay 為台灣第一家全方位影響力經濟集團，目前已是 台港最大的創作者經紀公司、亞洲領先的線上學習平台！ 自2016年成立至今以「將影響力價值極大化」及「善用影響力創造各種新的商業可能」經營事業版圖，環繞人們的生活從360度各角度出發，打造各領域的影響力價值： 「娛樂」影響力價值，不僅有創作者經紀、廣告，還有社群團購、品牌聯名、知識傳遞等全面向發展。 「品牌」影響力價值，從食品出發跨足家庭及女性生活，與創作者共同打造更貼近新世代需求的產品品牌。 「知識」影響力價值，與創作者共同放大知識影響力，不僅僅是推出多元領域、多元學習形式的訂閱內容、影音課程或說書Podcast，更是一同建立創作者的知識影響力品牌。 秉持「活在變化，創造變化，成為變化」的精神，攜手創作者用影響力顛覆產業。 ▶︎ 影響力品牌事業群 PressPlay Next｜PPX 為台港最大新媒體創作者經紀公司，目前與超過40組台港優質創作者合作。以創作者360度全方位管理，致力於放大創作者價值，將創作者影響力善用於廣告內容行銷、社群團購、品牌聯名、知識傳遞、品牌孵化等多元發展面向。2022年開始，創作者品牌營運更將品牌擴展至家庭生活、女性生活等開發項目。2023年更跨足海外市場，致力於將創作者的影響力極大化，用影響力創造各種新的商業可能。 【What Will You Do】 我們正在尋找對餐飲服務充滿熱情、具備管理潛力的您！ 無論您是經驗豐富的店經理，或是渴望晉升的副店經理，我們都歡迎您的加入。 我們將根據您的實際面試表現與相關經驗，核定您的職位與薪資。 期待與您一同打造卓越的門市體驗！ 【Responsibilities】 1. 店務營運與成本管理 - 全面負責門市日常營運，確保所有流程順暢、有效率。 - 負責門市物料採購、庫存管理與成本控制，確保物料供應充足並降低損耗。 - 定期檢視門市環境與設備，確保符合品牌標準、衛生規範及營運安全。 2. 團隊領導與人才發展 - 負責門市人員的招募、訓練、考核與發展，建立高效率且凝聚力強的服務團隊。 - 制定並管理員工排班，確保人力配置符合營運需求，同時符合勞動法規。 - 激勵與帶領團隊達成營運目標，提升整體士氣與服務品質。 3. 產品與服務品質控管 - 嚴格執行產品與食材的品質控管，確保食品安全與顧客用餐體驗。 - 掌握產品製作流程與標準，定期抽檢並指導人員正確操作。 - 維護門市服務品質，確保顧客享有優質的用餐環境與服務。 4. 門市業績與行銷達成 - 負責門市業績目標的設定、追蹤與達成,並深入分析銷售數據提出改善方案。 - 與總部協作並執行門市各項活動與檔期促銷，以提升來客數與銷售額。 5. 顧客關係與危機應變 - 妥善處理較複雜的顧客抱怨與突發狀況，提供即時且有效的解決方案，維護品牌聲譽。 - 具備高度危機應變能力，能快速判斷並處理緊急問題，並即時向主管回報。 6. 其他主管交辦事項 【We Want You】 1. 具備餐飲服務業門市管理經驗，如店經理或副店經理職務。 2. 熟悉門市營運管理、人員訓練、排班、績效考核與成本控制。 3. 具備餐飲產品與食材品質控管概念，高度重視食品安全與衛生。 4. 具備良好的數字敏感度與業績分析能力，能有效達成銷售目標。 5. 卓越的溝通協調能力與人際關係技巧，善於激勵與帶領團隊。 6. 抗壓性高，具備良好的危機處理與應變能力。 7. 積極主動，能獨立解決問題並達成營運目標。 【備註】 此職務將入職於PressPlay關係企業，福利制度以該關係企業規則為準！ - 需至總部受訓1-2週 - 門市營業時間 06:00-15:00 **實際上班時間依營運狀況安排為主** ＊合適者我們將以Email通知面試！

【Who We Are】 PressPlay 為台灣第一家全方位影響力經濟集團，目前已是 台港最大的創作者經紀公司、亞洲領先的線上學習平台！ 自2016年成立至今以「將影響力價值極大化」及「善用影響力創造各種新的商業可能」經營事業版圖，環繞人們的生活從360度各角度出發，打造各領域的影響力價值： 「娛樂」影響力價值，不僅有創作者經紀、廣告，還有社群團購、品牌聯名、知識傳遞等全面向發展。 「品牌」影響力價值，從食品出發跨足家庭及女性生活，與創作者共同打造更貼近新世代需求的產品品牌。 「知識」影響力價值，與創作者共同放大知識影響力，不僅僅是推出多元領域、多元學習形式的訂閱內容、影音課程或說書Podcast，更是一同建立創作者的知識影響力品牌。 秉持「活在變化，創造變化，成為變化」的精神，攜手創作者用影響力顛覆產業。 ▶︎知識內容事業 PressPlay Academy｜PPA 致力於打造更有效率的學習服務，以付費訂閱作為起點，吸引了多元性的作者與老師駐站產出教學內容。目前擁有最豐富的老師，橫跨多種領域，包含財經、商業、生活、娛樂、語言等，也有最多元的上課方式，不論是單堂課、多堂課，還是長期訂閱、每月更新，亦或是文章、影音、直播等，所有關於知識學習相關的一切，都能在這裡滿足。 你只需追蹤老師一次，不再需要多處付費，讓學習更純粹。 如果你對於知識付費領域有熱情，歡迎你投遞履歷，成為我們的夥伴！ 【What Will You Do】 線上課程的包裝師！你將會是最了解線上課程市場、用戶需求以及銷售策略的人。從創作者的專業課程中找出亮點、打造最適合的行銷策略及銷售方式，並透過數據分析優化來達成亮眼的銷售成果。 【Responsibilities】 1. 對專案成果負責，扛起業績成敗的大任。 2. 掌控專案行銷預算、資源，精準規劃預算的運用（廣告投放、KOL、其他管道...）來達到業績目標。 3. 絕對數據思維，監測各數據了解專案銷售狀況、找出關鍵問題，持續優化達成目標。 4. 找出課程賣點、精準受眾、溝通切角，制定出行銷策略，並妥善執行。 【We Want You】 ▶ 具備數位行銷實務經驗 3 年以上 ▶ 具備成效型廣告實操經驗 1 年以上 ▶ 熟悉 GA4 等數據分析工具應用 【Bonus】 ▶ 具備英文或日文溝通能力 ＊合適者我們將以Email通知面試！

【 職務簡介 】 FunNow 正於商戶端建立一支專屬的 Merchant Operations Team，專責推動後台「FunNow Manager」的使用成熟度。此職位將聚焦商戶後台的產品營運與流程優化，目標是提升商戶對平台的使用黏著度與自主操作率。你將與業務、客服與技術團隊協作，整合商戶、客服與最終用戶的操作路徑，確保整體流程一致、順暢且能持續優化。若你對平台營運設計、跨部門合作與產品迭代有高度熱情，歡迎加入我們！ 【 主要職責 】 ．優化 FunNow Manager 商戶後台的使用流程與操作體驗。 ．執行商戶端功能介紹與教育訓練，提高自助使用比例。 ．與業務與客服團隊協作，簡化商戶導入流程，減少人工協助需求。 ．蒐集商戶、客服與最終用戶的實際操作痛點，並提出流程整合與優化建議。 ．協助產品團隊推動後台功能與介面的持續優化。 ．支援跨部門與多國 BU，協助落地在地化使用策略與作業標準。 【 必要條件 】 ．熟練後台操作與 Office 工具。 ．具邏輯思維與流程設計能力，能針對使用者行為提出改善建議。 ．重視數據與使用者回饋，具備分析與溝通能力。 ．擅長對商戶進行系統教學與操作引導。 ．良好溝通能力，能與業務、客服與技術部門協作。 ．中英文書寫與口說流利。 [ Capsule ] FunNow is establishing a dedicated Merchant Operations Team focused on driving adoption and optimization of our merchant backend, “FunNow Manager.” This role centers on product operations and workflow optimization for the merchant side, with the goal of increasing merchant engagement and platform self-sufficiency. You'll collaborate with Sales, Customer Service, and Tech teams to align merchant, CS, and user-facing workflows—ensuring a seamless and scalable experience across stakeholders. If you're passionate about platform operations, cross-functional collaboration, and iterative improvement, we'd love to work with you! [ Typical Accountability ] - Optimize merchant experience and backend workflows in FunNow Manager. - Conduct merchant onboarding and training to promote backend adoption and autonomy. - Collaborate with Sales and CS to streamline onboarding and reduce manual dependencies. - Identify and consolidate pain points across merchant, customer service, and end-user journeys; propose integrated workflow improvements. - Support the Product team in enhancing backend features and UI/UX based on cross-stakeholder needs. - Partner with multi-country BUs to implement localized merchant operations strategies and SOPs. [ Essential Competencies ] - Proficient in backend tools and Office software. - Strong logical thinking and process design ability, with a user-centric mindset. - Comfortable analyzing feedback and translating it into actionable improvements. - Skilled at training merchants on platform tools and workflows. - Effective communicator and cross-functional collaborator with Sales, CS, and Tech teams. - Fluent in both written and spoken Chinese and English.

About inline inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. The Role At Inline, the primary responsibility of the Business Operations Manager is to enhance the efficiency and effectiveness of our Customer Success Management team by means of analysis and process optimization, with a focus on customer maintenance and retention. To succeed at Inline, you must possess traits such as being highly organized, having a strategic mindset, being results-driven with a strong emphasis on quantitative outcomes, being adept at analysis, and the ability to demonstrate exceptional leadership and planning skills within a rapidly evolving environment. You will collaborate closely with various departments, including Sales, Customer Success, Revenue, Finance, and more. This role is central to the long-term development of our customer success management team and restaurant organization in Taiwan. If this sounds like you – read on! Key Responsibilities 1. Strategic Alignment - Collaborate closely with senior management and leaders across different countries to align market strategies with quarterly and annual company objectives. - Gain insights into market realities to develop team targets that are both feasible. 2. Data Analysis and Forecasting - Utilize data analysis and client trend assessment to identify potential customer and sales opportunities, contributing to informed decision-making. - Conduct thorough research and data analysis to provide accurate revenue forecasts. 3. Performance Targets and Bonus Structure - Set clear and attainable team targets that drive growth and revenue in accordance with company objectives. - Design a comprehensive bonus structure that incentivizes high performance. - Develop performance tracking reports that enable managers to effectively monitor pipelines and provide teams with insights into their performance progress. 4. Process Optimization and Automation Tool Development - Optimize existing processes while being able to construct new workflows, define prioritization for optimization, and clearly identify which process improvements will yield enhanced sales efficiency. - You will be responsible for developing and managing automated tools, ensuring the end-to-end process remains seamless and refined. 5. Project Management - Facilitate collaborations with cross-functional teams including revenue, finance, CSM, product, and global teams to ensure project success. 6. Team Management - Recruit, coach, mentor, and develop operation team and nurture an environment where they can excel through encouragement and empowerment

你將會成為事業單位的強大後盾，如果你對於擔任後勤工作有熱忱，且細心又貼心，非常歡迎你加入CAPSULE！ ▌你每天可能會做的事情 　1. 製作並維護團隊報表：預算、收入、成效追蹤等，成為大家信賴的數字小幫手 　2. 協助管理與統整專案進度，定期回報主管，讓專案狀態一目了然 　3. 整理各專案活動的數據，例如宣傳貼文成效、來客數、商品販售數據等 　4. 協助提案資料的整理與歸檔，確保資訊完整又好找 　5. 其他主管交辦事項。 ▌你需要的技能與特質 　1. 細心、耐心，並具備良好的溝通能力 　2. 具備時間管理能力，能同時處理多個專案的需求 　3. 對文書與重複性工作不排斥，並能保持穩定度 　4. 文書能力強，熟悉 Excel、PowerPoint 等進階操作 ▌其他說明 因職務需求，面試時將進行 Excel 上機測驗

[職務內容] 1、針對品牌政策與推動之計畫，企劃所需宣傳素材(平面&影片)及製作，推動品牌各項宣 傳運用，分析相關運用成效。 2、針對能提升品牌注目度與宣傳度的管道與多媒體。 3、進行市場情報蒐集與分析、執行、找尋廠商合作。 4、主管交辦事項。 [履歷投遞配合事項] 1、附清楚正面之正式照片並檢附完整自傳以及作品連結，上述資料若未完整，恕不列入考量。 2、請確認履歷內容已更新至最新版本後投遞。 3、初步須審查履歷，若未合格者恕無另行通知，請勿重複投遞履歷。 4、面試需準備資料： (1) 平面與影片作品各一，題材不限，若有接近無印品牌風格之內容更佳。 (2) 社群平台(FB、IG、YouTube、LINE官方帳號)或廣告媒體等影像規劃設計製作實際案例 與成效。