「【資訊管理部】MIS主管」的相似工作

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一. 網絡和系統管理： 1.熟悉網絡基礎設施和協定，包括 TCP/IP、DNS、企業有線與無線網路規劃、建置、管理維護經驗。 2.具備防火牆管理經驗：熟悉防火牆配置、策略設計、事件管理和故障排除。 3.NAC 技術：了解 NAC 系統的部署和管理，能夠實施設備身份驗證和訪問控制。 4.端點防禦技術：掌握終端安全管理工具和技術，包括 XDR、EDR、防毒等技術; 並能夠進行終端設備的資產盤點、與安全配置和管理。 5.具備 Windows、Linux 操作系統的管理經驗。 二. 電子化流程設計與自動化建立： 1.設計並建立資訊資產與變更申請電子表單流程（如：申請人、主管簽核、執行幹事/承辦等節點）。 2.使用 Power Automate(尤佳)、SharePoint、Power Apps 等 M365 工具實現工作流程自動化。 3.整合 M365 EntraID、Email 等系統資源，自動派工或推送通知。 4.協助內部資訊系統流程電子化與表單開發，包括資安、帳號、設備、異動等流程。 5.建立與維護相關系統操作文件與使用者指引。 三. 日誌管理與分析： 1.熟悉日誌管理系統（如 SIEM），能夠設計和實施日誌搜集與監控方案。 2.具備安全事件分析能力，能夠快速識別並響應安全事件。 四. 事件響應和問題解決能力： 1.具備良好的分析和問題解決能力，能夠快速響應和解決安全事件。 2.能夠進行事件調查和取證分析。 五. 溝通與協作能力： 1.良好的溝通能力，能夠與內部團隊、設備或服務供應商、及外部審核機構有效合作。 2.主動積極的工作態度。 3.能夠撰寫和維護安全政策、流程和報告文檔。

1.負責集團資訊系統的整合、規劃、建置、優化、維護。 2.各部門之間資訊需求之協調與溝通，確保資訊設備運作順暢。 3.編列年度預算，控制資訊相關之預算與支出，定期資訊設備資產盤點。 4.資訊機房設備管理和維護管理，包含UPS/Server/相關軟硬體設備…等。 5.協助組織資安規劃，提升資訊安全與數位韌性。 6.專案及主管交辦事項規劃、執行。 7.MIS日常維護性工作

(1) SAP系統MM系統之相關需求分析、規劃、維護及維運；需具SAP ERP 5 年以上經驗。 (2) SAP MM模組相關程式與文件版本控管；系統操作, 使用手冊之維護與教育訓練。 (3) 擅長系統規劃與開發/資訊流程與邏輯分析/Trouble Shooting /企業內流程分析與優化改善。 (4) 需熟悉SAP ABAP開發、維護(須有開發或維護 ALV、Enhancement、Smartforms、RFC 經驗) 。 (5) 有SAP 與其他系統整合開發經驗為佳。 (6) 須具備英語溝通能力。

Support IT global affairs and responsibility as below: 1. Data Center Infrastructure – Manage power distribution, UPS systems, and cooling/environmental control. 2. Disaster Recovery (DR) – Ensure data center availability and support recovery operations during incidents. 3. AD & Azure AD account & group、Policy、License、Teams 4. Hyper-V Cluster & S2D management and maintenance 5. Other Duties – Perform additional tasks or assignments as directed by the supervisor.

1.有5年以上管理經驗; 2.能獨立處理機房、網管、硬體維護問題； 3.有ERP、MES、條碼系統導入經驗佳； 4.泰語具基本溝通能力，可以跟外籍工程師溝通; 5.薪資福利細節將於面談時說明;

1.系統規劃與開發：能獨立規劃與開發行銷、財務、進銷存模組，設計 API 串接與流程自動化。 2.跨部門協作：直接與行銷、財務、人資及營運部門溝通，將需求轉化為規 格文件並落地開發。 3.資料分析與報表：設計資料庫架構，建立 BI 報表與決策支援系統。 4.系統維護與優化：持續優化系統效能與使用者體驗，進行資料庫調校與架 構優化。 5.資訊安全與權限管理：制定並落實資安規範，建立完整的帳號管理流程。 6.主管交辦事項

Do you thrive on innovation and using technology to drive business growth? Are you a strategic thinker with a passion for retail? We're looking for a visionary IT/MIS Director to lead our technology strategy and transform our retail operations. What you'll do: -Be the Architect: Collaborate with business leaders to develop a cutting-edge IT roadmap that aligns with our overall business objectives and fuels our ambitious growth plans. You'll design and implement a future-proof IT architecture that optimizes our retail operations, from headquarters to the store floor. -Lead the Charge: Spearhead the implementation of new software, hardware, and data systems across the organization, ensuring seamless integration and user adoption. -Optimize and Innovate: Continuously evaluate and improve our IT infrastructure, identifying opportunities to enhance efficiency, security, and customer experience. -Build Strong Partnerships: Manage relationships with external IT service providers, negotiating contracts and ensuring they deliver high-quality solutions that meet our needs. -Champion Security and Resilience: Develop and enforce robust IT policies and procedures to safeguard our data, protect against cyber threats, and ensure business continuity. -Empower the Team: Provide technical guidance and support to the retail business, ensuring our technology empowers employees and enhances the customer journey. What you'll bring: -Strategic Vision: A proven ability to translate business needs into effective IT solutions, with a focus on innovation and driving digital transformation in a retail environment. -Technical Expertise: Deep understanding of IT systems, infrastructure, and emerging technologies relevant to the retail industry. -Leadership and Collaboration: Exceptional leadership skills, with the ability to build strong relationships, inspire teams, and collaborate effectively with stakeholders at all levels. -Project Management Prowess: A track record of successfully managing complex IT projects, delivering on time and within budget. -Problem-Solving Acumen: Strong analytical and problem-solving skills, with the ability to anticipate and address challenges proactively. If you're a technology leader with a passion for retail and a drive to make a real impact, we encourage you to apply!

1. 領導資訊部門，負責公司資訊系統的規劃、管理及持續優化。 2. 推動數位化專案及數位轉型，並導入AI相關技術應用。 3. 與各部門協作，提供系統支援及技術解決方案。 4. 制定資訊系統政策，監控預算與資源，確保技術符合業務需求。 5. 建立標準作業流程，確保知識與技術的有效傳承。 6. 編列年度預算並負責執行管理。

Job Functions: The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment. Primary Workflow: Spares management inbound and outbound the warehouse Handle quarterly stock take in Local Warehouse & Service Partner Warehouses Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc) Conduct onsite physical & logical audits for proactive sparing. Perform quarterly onsite preventive maintenance per assigned customer. Handle spare parts deliveries to FE, SeP & client. Issuance of IMR’s, POR’s Assist VCA’s & BDA’s for investigating missing parts from stock counting. Customer communication Updating TRT internal procedures Learning additional technical and non-technical skills. Sourcing Local Service Partners Sourcing Local Logistic Partner / Supplier Required Deliverables: Ensure above 95% accuracy between NetSuite inventory database and actual TRT & SeP warehouse spares. Ensure all supported incidents or tickets are resolved within SLAs. Ensure all customer communication is prompt, professional and reliable. Ensure all commitments made to customers are met or re-scheduled with the customer’s knowledge and approval. Continuously learn additional technical and non-technical skills Escalate calls through the correct channels promptly. 24 x 7 Support Structure Comply fully with company policy to always protect the interests of TRT. Ensure local SeP is available for onsite requirements. Working with VCA team for local parts sourcing Accountabilities: Local ticket management/status monitoring and make sure they are resolved within SLAs. Warehouse inventory movement monitoring Ensure warehouse parts labelling & binning is compliant with TRT global standard Ensure procedures are properly followed when onsite Ensure on time support for spare parts Disaster Recovery: Coordination within FE / SeP team for urgent part requirement onsite Handle coordination & keep good working relationships with logistics and service partners. Coordination with known local vendors for urgent logistics sparing. Coordination with VCA, BDA & GSD division for parts needed for a call. Coordination with VCA, BDA & GSD division for inventory movement Appropriate escalation to Shift leader or Field Services Team Leader when necessary. Service Call Updates: Ensure timely updating to GSD & FE for calls requiring additional parts on-site. Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract. OH&S Work Environment: Ensure that the warehouse or technical work areas remain clean and always organized. Ensure that you adhere to ESD procedures. Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.

1.規劃與執行公司核心平台（經銷商系統／CRM／ERP／電商後台）建置與整合。 2.協助導入 AI 工具與業務自動化系統（客服、BI分析、訂單處理等）。 3.負責系統安全、備份機制與權限管理流程設計。 4.協助管理外包技術團隊，並逐步建立內部技術小組。 5.參與集團跨國市場技術策略規劃，具儲備技術總監潛力。 學歷要求：大學、碩士 •科系要求：資訊工程、資訊管理、電機、資科等相關科系 •語文能力： 　中文（精通） 　英文（中等以上，能閱讀技術文件與團隊溝通） •工作經驗：3年以上相關技術與專案經驗 •具備技能（擇一或多項）： 　- Laravel／PHP／Python／Node.js 　- MySQL／資料庫設計與優化 　- API串接與RESTful設計 　- AWS／GCP 雲端架構部署經驗 　- 系統備份與資訊安全管理 加分條件： •有電商平台、直銷或會員系統架構經驗 •具團隊領導、外包協作或跨部門溝通經驗 •熟悉 ISO 27001 或具資安風險處理概念 升遷與發展： •此職位為「技術總監」儲備主管 •可跨國參與集團總部策略會議 •提供專屬 AI 工具學習資源與新創實戰歷練

1. 負責保管技術、專案及維運文件(分類、索引、入檔和銷毀等)，確保文件條理分明，並保持完整性、安全性和可追溯性 2. 制定文檔管理安全政策、推行、持續改善(PDCA)，在需要時迅速準確地調出文件或手稿 3. 具備文件管理制度建置經驗(文件分級、版本控管、稽核追蹤) 4. 檔案系統的建立與維護，建立手稿或專案技術資料的完整性、安全性和可追溯性 5. 將手稿掃描成電子檔，進行數位檔案的存檔、維護及更新，確保資料在數位環境中的安全 6. 負責各項資安驗證，內部稽核與維運(ISO 27001、ISO 9000等)，規劃並推動員工資安與文管教育訓練(資訊安全、文件管理、合規要求) 7. 定期向高階主管報告資訊安全與文件管理狀況 8. 其他主管交辦事項 加分條件： 1. 圖書資訊相關科系尤佳 2. 曾參與 ISO 27001 建置與驗證專案 (零售業佳) 3. 熟悉其他管理系統 (ISO 20000、ISO 9000) 4. 能負責部門資料庫的日常維運與管理工作、資訊安全政策制定、風險評估(Risk Assessment) 5. 建議面試時準備過往相關工作經歷的說明文件

1. 制定部門管理策略，優化標準作業流程(SOP)、工作規範及服務品質指標(SLA)，確保符合公司目標與客戶需求 2. 領導團隊，執行績效管理、培訓發展 3. 督導託管專案之執行進度、成本、品質與風險，確保準時、達標交付 4. 督導內外部資訊機房的設備管理與維運 5. 資訊系統(如工單系統、ERP、CRM、M365等)的統籌管理 6. 落實系統安全策略與措施，包括權限控管、防火牆、漏洞管理、備援計畫等 7. 配合執行AWS MSP稽核、ISO等資安/合規性認證 8. 託管專案之售前支援，包含SOW之擬定、執行工時預估等 9. 其他主管交辦事項

Technology Group in Taiwan market (a.k.a. Taiwan IT) consists of: ▪ Cloud Operations under Global Technical Services ▪ OneStore ▪ Infrastructure ▪ Enterprise Systems ▪ Market Service Delivery ▪ IT Procurement & Partnership (ITPP) ▪ IT Projects & Investments (ITPI). This management role is a representative of Technology Group, ensuring IT services provided to market supports an efficient, day-to-day business operation and contributes to business growth by maintaining a high-performance team. Other objectives include: ▪ An IT business partner advocating local business needs in a global IT environment and serves as an IT strategic interface to local business management teams in support of business development, solution discovery & delivery, service management, risk management, and relationship management. ▪ Partner with business & IT leadership teams and other key stakeholders to define opportunities and identify & prioritize initiatives based on predefined criteria (ex. ROI, sales, productivity gain, profit margin, NPS, compliance, etc.). ▪ Standardize and/or align to globalize best practices (ex. design, framework, workflow, etc.) and drive efficiency in IT services provided in market. Change agent. Continuously contribute to an evolving culture of excellence. ▪ Liaise & advocate Franchisees. Ensure profitability and company margin. ▪ Support & liaise IT Business Partner and global IT CoEs (Center of Excellence) on IT delivery, change management, and local IT staff administration. Management and continuous optimization of IT services provided locally and globally in alignment to market needs. ▪ Partner with global CoEs and relevant stakeholders to provide proactive & pre-emptive IT operational planning in growth enablement of 200 stores and beyond. ▪ Request management, system monitoring & maintenance, incident & problem management, asset management, device management, IT procurement, EOL technology refreshment, vendor negotiation & management, technology management, process management, knowledge management, change management, resource management, license & inventory management, support portfolio management, solution renewal & new services planning, information security management, and other relevant IT operational facets. ▪ IT budget management, ensuring cost effectiveness and healthy financial status. ▪ Establish & monitor relevant IT operational KPIs. Improvement upon same. ▪ Remove roadblocks and legacy ways. Streamline, simplify, and develop processes & procedures where it makes business-sense. Identifying problematic areas (ex. market difference) or opportunity to global alignment, develop roadmap, and implement strategic solutions. ▪ Managing the development of the wider team thru trainings, communicating job expectations, evaluating performance, and setting goals for team and members. Domino’s Pizza Enterprise is an international organization. This position requires communication with, but not limited to, Taiwan Executive Team, internal business stakeholders (ex. Marketing, Finance, Sales Operations, Store Development, Franchisee Development, Partnership, Human Resource, etc.), external customers, vendors & service providers, franchise owners, and oversea co-workers (ex. US, Australia, Ireland, Europe, etc.) to perform the role successfully. ▪ Build rapport and maintain professional & effective working relationship with, but not limited to, divisional heads, sectional chiefs, and/or management members to enable operational efficiency, smooth project execution, and business growth.

1. 與使用者、管理階層、供應商及技術人員共同評估電腦與系統之需求。 2. 確保各部門之資訊設備順暢運作，分析工作流程，排定作業順序，設立標準值並訂定截期。 3. 評估公司對於資訊科技的需求，並提出改善方案（如：軟硬體更新）。 4. 建構電腦資訊系統，確保資料之安控，並進行損害修復。 5. 控制設備操作之預算與支出。 6. 系統整合與管理： 負責所有資訊系統的建置、整合與優化，包含前後台POS、鼎新ERP、 SRM、CRM等。 7.資安：建構並維護資訊安全架構，保障企業資料與個資安全。 8.文件管理中心建立、維護

【工作內容】 1. 依集團組織發展及各單位需求，進行公司資訊發展策略擬定、制定內部系統規劃、開發或導入系統和。 2. 協助集團制定數位轉型及AI應用之短中長期規劃。 3. 協助領導IT團隊統籌集團總部及門店軟硬體、網路和資料庫各項資訊系統建置、整合、優化與維護，確保系統的穩定性、安全性與以效能。 4. 熟網路資安系統規劃、建置與維護管理; 網路建置、伺服器主機及機房相關設備管理與備份/災難復原機制。 5. 資訊相關專案管理，從規劃到執行，確保達到預期的目標，包含且不限於POS、ERP、CRM、BPM、APP、訂位等系統整合優化及商業智慧系統(BI)導入及維運。 6. 協助部門管理與預算控制，領導團隊執行年度工作計畫，達成年度目標。 工作職責： 專案規劃/管理/執行 10%~20%，服務系統導入/開發/維運 60%~80%，資訊網路管理/維運 10%~20%。 總公司預計2025年11月搬遷至：遠雄商舟 北士科水岸商辦 https://www.ettoday.net/news/20250417/2936571.htm

我們正在尋找一位具備策略視野與實務操作能力的 資訊主管，協助企業推動數位轉型、系統整合與資訊安全管理， 成為串聯營運流程、優化數據應用的核心力量！ 主要工作內容如下： 1、擬定並推動公司中長期資訊系統發展策略，導入並整合適用工具（如 ERP、POS、SCM、APP、CRM系統等）。 2、主導資訊系統規劃與導入專案，協調跨部門需求與流程優化（如採購、庫存、門市營運等）。 3、帶領資訊團隊執行日常 IT 維運、使用者技術支援、設備管理等。 4、管理資訊基礎設施建置與維運，包括伺服器、網路、防火牆、VPN、印表機及其他硬體設備。 5、制定並執行資訊安全與備援政策，包含帳號權限管理、資料備份、防毒防駭更新及日常安全檢查。 6、企業 VPN 通道的建置與存取管理，確保遠端作業安全與連線穩定性。 7、配合公司資安政策，協助內部稽核與外部廠商之維護作業（如防火牆規則調整、資安系統更新、維護紀錄建檔等）。 8、管理與外部系統／設備供應商的溝通協調、維護跟進。 9、規劃與控管年度資訊預算，進行IT專案提案與績效追蹤。 10、其他主管交辦事項。 加分項目: ※ 曾參與企業資安制度導入（如 ISO 27001、PDPA 等）。 ※ 持有資訊相關證照（如 MCSA、CCNA、ITIL、CEH 基礎等）尤佳。 ※ 有電商、零售、物流等跨系統整合經驗者尤佳。

1. 規劃與主導公司整體資訊化戰略，涵蓋集團營運所需之IT架構與系統 • 熟悉系統開發生命週期(SDLC)，具備PMP或Scrum實務操作經驗 • 能制定資訊系統年度計畫、預算控管、KPI追蹤與效益評估 • 熟悉委外開發管理、雲端導入規劃(如l：Azure、AWS)、備援與災難復原規劃 • 熟悉系統導入生命週期(SDLC)與專案管理工具(如： Jira、Trello、MS Project) 2. 曾主導或協助企業導入下列任一個以上系統 • MES(製造執行系統)：如 Siemens Opcenter、Apriso、GE Proficy • LIMS／QMS／設備管理系統(EAM) • 熟悉與生產相關的 SOP 電子化、表單簽核、條碼系統、設備連線(IoT)與資料回收 • ERP／BPM／PLM 系統導入與應用經驗 • 有能力導入自動化流程與企業系統整合(RPA、Workflow engine) 3. 程式架構與系統整合能力 • 熟悉一種以上開發語言(如： Java、C#、Python、Node.js) • 熟悉 RESTful API 架構設計，能導入系統串接、資料交換(ETL、API Gateway) • 熟悉 MSSQL / PostgreSQL / Oracle 等關聯式資料庫設計與查詢優化 • 有 DevOps、CI/CD 版本控管(GitLab、GitHub)經驗尤佳 4. 領導資訊安全政策實施，符合T/T03(或ISO 27001)等資安規範 • 有能力建立資訊資產盤點、權限控管、系統存取記錄機制 • 熟悉資安事件通報流程與資安教育訓練制度建置 • 熟悉VPN、防火牆、EDR、SOC等資安技術者佳 5. 統籌內外部IT資源，跨部門溝通並有效導入數位轉型解決方案 6. 管理資訊團隊、招募及培訓種子人員，建立制度化維運與開發機制

1. 負責公司資訊系統的開發與維護，具備上市櫃公司相關經驗尤佳 2. 執行跨系統整合與商業流程分析，提升營運效率 3. 規劃並執行資訊系統專案，包括廠商遴選、導入與實施 4. 管理與設定 Microsoft O365、D365、Active Directory、SharePoint、Power Platform 等系統 5. 開發與維護 MS-SQL 的 stored procedure、function、view 等資料庫元件 6. 進行內部需求訪談、系統分析與文件撰寫 7. 回應使用單位反應的問題並排除系統障礙 8. 帶領並指導團隊，具備獨立作業與良好溝通、傾聽能力 9. 完成主管交辦之其他事項

1.網路防火牆管理維護 2.機房網路設備維運服務及相關應用 (L2/L3 Related Application) 3.各分店機房設備及雲端伺服器管理維運。 4.IDC機房相關資訊設備及電信交換機管理與維護 5.依循集團資安政策之合規管理與協助資訊專案推動

Responsibilities: • Provide a high level of customer service while supporting end users. Support includes, but is not limited to, laptops, desktops, smartphones, AV & VC systems, office phone, and voicemail system. • Respond to telephone calls, emails and personnel requests for technical support. • Identify, research, and resolve technical problems. • Document, track, and monitor the problem to ensure a timely resolution. • Successfully troubleshoot issues both independently and in collaboration with all available resources. • Oversee and troubleshoot video conference and telecommunication systems in coordination with regional technical resources. • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. • Document, maintain, upgrade or replace hardware and software systems. • Support and maintain user account information including rights, security, and systems groups. • Maintain configurations of all laptop and desktop computer systems according to established standards. • Document and update technology related instructions and procedures as required. • Maintain problem call history by recording calls in SNOW tracking database. • Analyze calls data to proactively identify improvement opportunities. • Evaluate new technologies for potential applicability within BCG. • Displays tact, patience and the ability to handle stressful situations. • Perform other duties as assigned or required such as case team support & marketing event support Qualifications: • Institutional training in Information Technology, Computer Science, or a related field or above • Experience: 5 years or above IT support and troubleshooting experience in a sizeable firm Skills: • Proficiency in IT hardware and software troubleshooting. • Knowledge of network configurations and maintenance. • Excellent customer service and communication skills. • Ability to work independently and as part of a team.