1. Providing technical support for customers about wireless communication portfolio
2. Co-work with Solution Manager to penetrate vertical market technology
3. Assist system evaluation laboratory layout and construction in industrial control system
4. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems on wireless and wire networks
5. On-site support customers in emergency situation
6. Be knowledgeable and proactive on communicating to R&D about customer issues and observations during issue replication.
7. Manage support cases to ensure customer issues are recorded, tracked, resolved, and follow-ups are finished in a timely manner
8.Prepare and deliver training sessions for customers
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
【部門說明】
Automotive electronics has become a global trend in the technology field. Being one of the leaders in the field, Garmin aims to become a superior supplier for international Automotive manufacturers with various products and professional services. We welcome you to join the team.
【In this position, you will learn to-】
1. Gain an exclusive insight of the Automotive industry, including the market status, supply chain and future trend.
2. Become familiar with Automotive systems of in Europe, America, China, Japan and their requirements in product development, quality and service.
3. Understand cutting edge technology, product realization and manufacture process of Garmin’s Automotive electronics projects.
4. Grasp the latest market information of Automotive electronics and practice strategic thinking to realize customer satisfaction.
5. Work alongside multinational clients and Garmin associates to expand global horizons.
【工作範圍】
1. 負責車輛/車用電子產品 (汽車/車用儀表Meter、車用多媒體影音系統、行車記錄器、汽機車之導航系統等)開發設計階段之系統軟體品質。
2. 主導專案系統軟體品質策略及活動,包含:驗證計劃、驗證時程控管,與客戶協同測試相關活動、系統軟體品質問題追蹤及風險控管。
3. 掌握各車廠客戶需求、產品系統架構設與計邏輯,設計對應的測試用例、測試方法 (台架/自動化/實車驗證),導入至驗證活動執行並持續思考優化方案。
4. 跨團隊及客戶溝通,主導品質相關會議,密切追蹤各項系統軟體問題並掌握解法及進度,確保產品於量產前達到品質目標。
韌體團隊開發範疇:
1. 研究電池特性(例如:鋰電池),開發新的電池電瓶分析演算法。
2. 完成電池測試儀器、電池充電器功能開發。
專案執行過程的常態性工作:
1. 使用MCU開發工具及程式語言,主要是C語言。
2. 進行單元功能程式整合。
3. 單元功能程式撰寫及驗證。
4. 撰寫工程規格 / 技術文件 (包含測試計畫)。
5. 韌體版本管控 (Git)。
Our FW team is responsible for:
1. Developing the functionalities of battery diagnosis/charging products.
2. Investigating new diagnosis algorithm for batteries is part of our job.
Regular duties in project execution:
1. Use MCU development tools and programming languages, primarily C language.
2. Perform unit function program integration.
3. Write and verify unit function programs.
4. Write engineering specifications / technical documentation (including test plans).
5. Firmware version control (Git).