IP&A部門正在尋找一位具備熱情與實力的 Business Management Support 夥伴,與我們一同打造高效、順暢的理財交易體驗!
工作內容涵蓋瞬息萬變的市場交易需求,讓您隨時洞悉市場動態,精準的報價、快速的詢價回應,確保每筆交易都完美達成;同時也能透過日常營運 (BAU) 作業,包含作業流程優化與文件審查等,穩固業務基石,是驅動業務運轉的關鍵力量。
我們誠摯歡迎擁有分行理財服務或 Wealth Management Operation經驗的人才,加入我們的團隊!
We're seeking passionate and skilled Business Management Support Specialist for our Investment Products & Advisory Department to build an efficient, seamless wealth management transaction experience with us. Your role will involve navigating dynamic market demands, delivering precise quotes and rapid inquiry responses, to ensure flawless execution. You'll also fortify our operations through essential BAU tasks, acting as a pivotal driver of our business. We eagerly welcome individuals with experience in Branch Financial Services or Wealth Management Operations to become a key part of our team!
Job Responsibilities:
1. Ensure efficiency, timeliness, completeness, and accuracy of daily operations.
2. Control and manage time effectively and support teamwork.
3. Collaborate with Project Manager to support and enhance procedures for joint targets, such as new initiative projects and campaigns.
4. Support the Product team in monitoring risks, corporate action events, launches, and promotions, and ensure timely compliance with local and regional guidelines.
5. Maintain and provide analysis reports, regulatory reports, and customer advice.
6. Adhere to all relevant external regulatory and internal compliance requirement.
【About DBS】
星展銀行總部位於新加坡,是亞洲最大的金融集團之一。
2023 年購入台灣花旗消費金融業務後,星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項,以及「全球最佳數碼銀行獎 」,打破傳統金融銀行的框架,持續發展數位創新,集團文化也鼓勵員工個人發展,提供豐富的資源和福利。
目前我們正在召集一群優秀的 Taiwan Tech Talents,與我們一起成為 Best Bank for a Better World!
【您可能會想知道】
• 入職即享年假最低 14 天+1 天 Birthday Holiday (未滿一年按比例計算)
• 到職即享萬元的彈性補助金,可用於家族旅遊或多項生活津貼
• 完整培訓和新人訓練
【工作內容】
1. Perform the order placement verification for daily transaction include Subscription / Redemption / Switch
執行日常交易的下單驗證,包括申購/贖回/轉換。
2. Perform reconciliation and distribution processes for Trust product corporate actions such as dividends, mergers, and liquidations
執行信託產品公司行動(例如股息、合併和清算)的核對和分配流程。
3. Perform settlement processes verification with the upstream, including onshore and offshore settlements
與上游執行結算流程驗證,包括境內和境外結算。
4. Perform Corporation event handling including merge/split/liquidation etc.
執行公司事件處理,包括合併/分拆/清算等。
5. Prepare regulatory reporting data of FSC/TA/CBC reporting.
準備金融監督管理委員會(FSC)/信託公會(TA)/中央銀行(CBC)報告的監管報告數據。
6. Verify daily accounting entries
驗證日
【JD】
-Develop and manage project plans, schedules, and budgets
-Identify, assess, and mitigate project risks
-Manage and motivate project teams
-Communicate project status to stakeholders
-Ensure project deliverables meet quality standards
-Identify and implement process improvements
-BAU maintenance/update System related incidents
【Requirements】
-Familiar with Telemarketing, Dialer, Telephony, Credit Card, Person Loan domain knowledge
-Minimum 2 years’experience in Banking PA or Sales Support
-Learn fast and be able to work under high pressure with high EQ. Possess great problem-solving skills and strong sense of accountability.
-Proven track record of successfully delivering complex projects
-Strong technical skills and understanding of project management methodologies
-Excellent communication and interpersonal skills
Deliver the E2E WRB High-Net-Worth Client Onboarding services, with a focus to provide superior client experience under standard process/operating model, and adequate controls and governance at country.
• Collaborate with business teams/control partners supported with robust technology solutions to achieve best-in-class HNW E2E Client Onboarding Experience (incl. origination, CDD & account setup)
Deliver the E2E WRB High-Net-Worth Client Onboarding services, with a focus to provide superior client experience under standard process/operating model, and adequate controls and governance at country.
• Collaborate with business teams/control partners supported with robust technology solutions to achieve best-in-class HNW E2E Client Onboarding Experience (incl. origination, CDD & account setup)
• Work with business/operation leadership team and consult with Group CoEs, to manage/provide cross-functional, cross-process outcomes.
Job Summary:
Covers operations and related activities. Provides operational support to the asset management business and/or products.
Provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including: Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.). Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools. Recommending alternative products or services (e.g., warranties) as part of customer issue resolution. Perform AML/KYC monitoring.
Who we are:
With over $1.9 trillion of assets under management, Invesco is one of the world’s leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8400 dedicated employees, we are driven by trust and care. As one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life.
To support effective management of Transfer Agency (TA) operations, with a primary focus in client servicing and ensuring compliance with Anti-Money Laundering (AML) regulations. This role is responsible for maintaining service excellence, implementing company policies, and supporting risk mitigation efforts.
Key Responsibilities / Duties:
Perform daily TA operational tasks accurately and efficiently.
Support the implementation of TA team objectives, policies, and procedures.
Deliver high-quality service to clients and respond to inquiries in a timely manner.
Ensure adherence to AML policies and procedures, including transaction monitoring and client due diligence.
Adhere to operational procedures and internal controls to mitigate risk and ensure regulatory compliance.
Collaborate with internal stakeholders and external service providers to resolve issues and client inquiries.
Participate in and support ad-hoc projects and initiatives as assigned, including process improvements and system enhancements.
Work Experience / Knowledge:
Bachelor’s degree in Finance or Business area of concentration
3-5 years of relevant experience in SITE industry, with exposure to TA operations and AML practices.
Strong communication and interpersonal skills, especially in client-facing environments.
Solid understanding of AML regulations and TA operational workflows
Good organizational skills and problem-solving abilities
Good command of written and spoken English
Detail-oriented with a proactive and collaborative mindset
SITE/SICE licenses required
Our benefit policy includes but not limited to:
21 days of Annual Leave
Learning and development programs
Health & wellbeing benefits
Parental Leave benefits
Employee stock purchase plan
How to Apply:
Apply for the role directly here or at Invesco Careers: Careers at Invesco | APAC.
To know more about us:
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
【加入滙豐 成就職涯】
我們理想遠大,加入滙豐,您將成就更多!
如果您正在尋找能讓你更加突出的事業,加入滙豐,發揮您的潛能,讓您更加耀眼。
If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential.
HSBC作為全球最大金融服務機構之一,我們不僅提供多樣化的金融商品服務,也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道,我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community,接收HSBC第一手職缺及職涯相關消息!
請立即複製以下連結,註冊加入HSBC Taiwan Talent Community!
https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455
Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
- People responsibility: N
- Report to : Payment Service Manager
- Job Content :
● 準確且快速的確保所有匯入匯出款交割品質
● 遵守公司所有相關規定以執行相關工作
● 熟悉內部相關系統以確保提供最佳服務
● 提供專業且親切的服務給顧客