Support IT global affairs and responsibility as below:
1. Data Center Infrastructure – Manage power distribution, UPS systems, and cooling/environmental control.
2. Disaster Recovery (DR) – Ensure data center availability and support recovery operations during incidents.
3. AD & Azure AD account & group、Policy、License、Teams
4. Hyper-V Cluster & S2D management and maintenance
5. Other Duties – Perform additional tasks or assignments as directed by the supervisor.
1. Main Objectives
• Serve as key point of contact for the customer and company engineering organization
• Manage customer and development projects to ensure customer and company success
• Manage Development activities with cross-functional groups to ensure the projects are within the defined specifications, cost and delivery schedule
• Own and present technical data, concepts, and specifications to customers
• Provide timely update to management and project requestors with the clear status of the development projects
2. Responsibilities
• Interface and engage with customers at the technical and end-user level
• Translate the information, request or specification given by requestors into the project requirement
• Prepare cost estimate for engineering hours, prototype spending and final system cost
• Drive the DFMEA, Risk Assessment and brainstorming for new system or feature development
• Preparation, planning and coordination of project tasks to ensure compliance with its requirements, schedule and cost, with involved task managers and engineers
• Management and coordination of the development materials and tools
• Ensure complete verification and validation, with proper hand-over to operation and field service team including the necessary technical documentations and training
• Communication of development project related information to other stakeholders
• Interface with upper management, engineering, sales, and field service to ensure projects have adequate resources, communicate status, and to coordinate resolution of technical issues
• Any tasks that may be assigned to you from time to time