1. Maintain high levels of service continuity on Hybrid Cloud for external customer.
2. Perform network operation of configuration, capacity, access, performance and security management.
3. To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/Fortigate devices on an on-call basis within a team
4. To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs.
5. SRE/Programming skill is a plus.
【Qualification】
1. 2+ years experience in configuration and troubleshooting IP hardware, Routers and Switches in a Data Center & WAN environment. (Cisco routers, Switches, Juniper MX series routers)
2. Experience of Linux and shell script is plus.
3. Bachelor’s or above degree, related field or 1+ years of experience working as network engineer.
【本職缺優先審核至高通官網投遞人選】請至高通官網上傳英文履歷表:https://qualcomm.wd12.myworkdayjobs.com/External/job/Taipei-TWN/Senior-Network-Engineer_3079323
【Talents who apply job through Qualcomm Career Website will be reviewed and considered as top priority】
• Collaborate with IT team members and end users effectively.
• Ability to work as part of a virtual global/regional team, navigating cultural and language differences.
• Capable of handling ambiguity and working independently with minimal supervision and guidance.
• Prepare incident reports, including detailed analysis of troubleshooting findings.
• Provide first and second level network operations support during escalations.
• Independently or collaboratively troubleshoot and resolve network-related issues, including LAN, WAN, and WLAN.
• Strong knowledge of networking technologies such as SD-WAN, QoS, DNS, LAN, and WLAN security including NAC, VLANs, VxLAN, and IPsec.
• In-depth understanding of network routing and switching technologies and protocols like OSPF and BGP.
• Knowledge of Ansible, Python, and Splunk is advantageous.
• Proficient understanding and participation in RFC processes, including documenting and resolving network-impacting changes.
• Hands-on experience with products such as Cisco, Arista, and F5 LTM is beneficial.
• Bachelor's or higher degree in Computer Science, Information Systems, or Telecommunications.
• Minimum of five years of experience in network support and administration.
• Current CCNP certification with relevant professional experience; CCIE, Cisco DevNet certification would be an advantage.
• Excellent written and verbal communication skills in English; proficiency in Mandarin is a plus.
o Design and implement LAN, WAN, VPN, SD-WAN, and cloud network architecture.
o Maintain and troubleshoot network hardware (routers, switches, firewalls, access points).
o Monitor network performance, usage, and reliability using network monitoring tools.
o Manage network security configurations including firewalls, VLANs, ACLs, and IDS/IPS systems.
o Implement and maintain network policies, procedures, and documentation.
o Support hybrid cloud networking (e.g., AWS, Azure, or GCP) and ensure secure connectivity.
【職責範圍 Areas of responsibility】
根據團隊的要求,履行與網路運營相關的日常任務,旨在確保生產環境的穩定性、完整性和高效運作。
Perform daily basis network operation related tasks according to team manager's request in objective of ensure the stability, integrity and efficienton in production enviroment.
【職位要求 Requirements 】
- 負責系統運營和維護
- 即時故障排除
- 具備CDN基礎知識
- 具備設置監控的技能
- 良好的跨部門協作能力,推動項目順利進行。
- 深入研究並熟悉OSI的7層架構
- 願意配合輪班
- Infrastructure Maintenance
- Immediately troubleshoot with unexpected issue
- Basic knowledge towards CDN
- Advance skillset setup monitoring
- Able to coordinate with multiple BU
- Able to zoom in Layer 7 application issue
- Open to rotating shifts.