1.Account Management: Key customer accounts, primarily focused on lithography bulk chemicals and photoresist products, acting as the main liaison for all related sales and support activities.
2.Customer Relationship Building: Develop and maintain strong, trust-based relationships with strategic clients, ensuring high levels of customer satisfaction and long-term business partnerships.
3.Project Planning & Execution: Lead the planning, scheduling, and execution of customer projects to achieve sales targets and drive growth, while identifying and pursuing new business opportunities.
4.Customer Support & Issue Resolution: Provide timely solutions to customer inquiries and concerns, ensuring prompt resolution of issues and maintaining service excellence.
5.Cross-functional Collaboration: Work closely with internal teams including marketing, quality, and customer support to coordinate seamless delivery of products and services.
6.Market Intelligence: Monitor industry trends, market developments, and competitor movements to identify risks and opportunities, supporting proactive decision-making and strategic planning.
1. Initiate the sales plan to achieve business goal.
2. Select suitable solution/equipment to meet customers’ criteria and requirement.
3. Handle competition and arrange resource to win market share and beat Quota.
• Responsible for the sales revenue numbers for the assigned accounts
• Strong focus and initiative to identify develop new growth opportunities and effectively convert new opportunities into sales.
• Development of Key Account Plan for effective account strategies formulation, resources allocation and strategies implementation.
• Ensure high level of customer focus to achieve customer satisfaction and organizational alignment.
• Effective communication with the global commercial team and other functional supporting teams to secure resources to execute sales strategies.
• Maintain a solid pipeline of growth opportunities and ensure timely update to the Qual. Tracker process.
• 客戶關係維持,服務客戶並掌握客戶需求
• 與客戶建立長期夥伴關係,以達成營業目標
• 配合公司產品銷售計劃,執行銷售要求
• 協調客戶需求與內部資源安排
• 潛在客戶開發
• 客訴問題及客戶技術問題協助處理
Job description
1.Develop and engage new customers in the emerging mmWave radar market.
2.Promotion of mmWave radar technology to customers, generate interest and demand for mmWave radar applications in the consumer and commercial markets/industries.
3.Work with MKT team to develop a customer engagement strategy and account planning.
4.Responsible for the quarterly forecast and analysis.
5.Global distributors management.
Qualifications
◆5 years of experience in sale, FAE, or business development in related industries. (IC fabless, system design-house, EMS, etc)
◆Experience in Wi-Fi, Bluetooth, smartphone, SoC, and/or other RF systems is a plus.
◆Proficient in verbal and written English and Mandarin for business communications, presentation skills in English and Mandarin.
◆People skills to develop and maintain customer relationships and persuasive skills to promote mmWave radar technologies.
◆Interested in new technology and challenges, conversational proficiency in technical topics such as RF system technologies (radar, Wi-Fi, BT, sensors etc.), AI, machine learning related experiences and the overall semiconductor industry.
◆Able and willing to travel domestically and internationally as needed.