We are hiring Sales Account Manager with specialty gases or materials experiences in semiconductor market. The candidate should provide a key role in areas of product promotion, market information collections, penetration of potential customers, and create new business to achieve sales goal.
1. Maintain and grow business with assigned key accounts, established good relationships with key accounts.
2. Drive and achieve assigned sales revenue goal, timely report on sales activities and collect competition information.
3. Address and follow up inquiries per customer requirements, coordinate with internal support function team to ensure timely response to customers.
4. Coordinate with supply chain, quality and production to ensure timely supply of products for customers.
5. Support new product launches activities, collaborate closely with the cross-function team to facilitate new product commercialization.
6. Maintain intense market knowledge of competitors, customer activities and market trend.
7. Act as primary contact window between internal and external customers to mitigate and resolve business issues.
8. Establish external partnerships which bring value to customers.
9. Manage sales activities including product promotion, customer complaint, etc.
10. Develop and update product market information, as well as competitor activities.
11. Develop strategic selling plan to key account customers/ key products.
12. Conduct sales activities in fully compliance with Linde Safety and Compliance codes.
13. Take the lead to collaborate with operation team to respond customer demand timely.
14. Other tasks will be assigned upon management’s request.
1. To manage Edwards new equipment & service business and competition activities to secure business objectives.
2. To establish and maintain contacts with existing account at all levels to foster good working relationships and promote business.
3. To work closely with the supporting teams (service/marketing/product/applications specialists) to meet customers requirements and ensure winning business.
4. To manage customer expectations in line with Edwards strategic plans.
5. Forecast tracking aligning with market trend by regularly basis.
【What we expect of you】
** English resume is required **
1. >5 years of sales experience (Semiconductor field experience, service sales or service maintenance experience is preferred ).
2. Customer engagement skill and experience with good track record on wining business.
3. Price negotiation skill, and strategy development and execution.
4. Excellent internal and external communication and presentation skills.
【Job Purpose】
Responsible for OEM sales in order to develop new businesses and maximize sales growth and optimize profits as well as achieving strategic objectives of a Business Unit.
【Key Responsibilities】
1. Create and propose attractive solution/service to the customer while securing and expanding current sales opportunities and have sales responsibilities to sell our solution/services towards the customer.
2. Find out customer's needs, wants and requirements with strong business mindset and create attractive proposals through teamwork with relevant Business Unit.
3. Explain and convince customer of the proposal with professional business way.
4. Negotiate the commercial conditions with customer's Procurement.
5. Follow up implemented systems and extend those systems further.
6. Create and lead sales opportunities, including all internal stakeholders as needed
7. Create a sales strategy and to get collaborations from each stakeholder in relevant BU.
8. Meets revenue targets by increasing revenue spend per customer and by identifying, developing and closing new sales opportunities.
We're excited to invite passionate sales professionals to join Artilux! In this role, you'll dive into international markets—especially in Asia—seeking out new opportunities. Furthermore, You'll also collaborate closely with our talented Field Application Engineers and Business Development team to forge meaningful, long-lasting partnerships with our customers thereby achieving our sales growth goals! We can't wait to harness your expertise and creativity to uncover unique sales opportunities and craft solutions that truly resonate with our client's needs. Join us on this amazing journey!
Key responsibilities for this role include:
• Product import project(Design In) and tracking until mass production.
• Collect & analyze market information to find possible business opportunities.
• Handling RFQ and proceeding with the quotation process.
• Prepare regular sales reports, analyze performance, and continuously improve sales strategies.
• Ensure excellent customer relationships, resolve client issues promptly, and enhance customer satisfaction.
• Prepare internal/external meeting minutes and follow-up actions.
Job Descriptions:
• Establish, develop and maintain positive business and customer relationships.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Coordinate sales effort with team members and other functional teams such as R&D and Marketing in order to achieve keep project milestones and win the business.
• Analyze the territory/market’s potential, track sales and status reports. Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Account management on demand forecast and business outlook, customer needs, problems and troubleshooting, interests, competitor activities, and positive/negative potential for existing or new products and services.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Achieve agreed upon sales targets and key project milestones within schedule.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Job Qualifications:
• More than 7 year experiences in the Semiconductor industry.
• Experience with Semiconductor packaging is a plus. 5 years industrial experience engaged with leading foundry, OSAT, is a plus
• Master degree or equivalent in Science, Engineering, or Business.
• Fluent in communications with English.
• Proven work experience as a sales role or account manager.
• Highly self-motivated and target driven.
• Excellent selling, communication and negotiation skills.
• Prioritizing key project activities, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
Job Duties and Responsibilities (Technical and Operational)
1. Responsible for HVM Fab sales activities including revenue commits and delivery, building customer trust and installed base management (escalation, contract performance, CoC and productivity).
2. Provide accurate sales forecasts and update regularly regarding to change of prior plan. Issue quotation, Configuration and NSR (Non-Standard Requirement) for proper configuration and system slotting
3. Developing and executing strategies and actions for account team key application defense and penetration. To gain market share, and profitability.
4. Understanding Internal & External customers' needs and to build a strategic & sustainable relationship with them.
5. Serve as the primary Lam person regarding TSMC Etch product/Business details and explanation, handling appropriate paperwork pertaining to Sales and delivery, and final negotiations.
6. Regular collaboration/coordination with Account's Sales/Process/Service Team in order to review status and plans to ensure an organized and efficient approach to penetration and installed base success to ensure Customer Trust activities.
7. Coordinate specific installation and process acceptance schedules with CSOM for timely system acceptance and manufacturing readiness.
1. Business Development and build relationships with upstream and downstream partners.
2. Attend international metal trading market conferences and collect the market information.
3. Analysis and Forecast of EV Sales, Market Penetration, and Battery Supply Chain Trends
4. Engage in cross-functional communication to ensure alignment with customer requirements
5. Arrange customer visit schedules and support in arranging customer audit matters.
6. Key Accounts Management
7. Other assigned tasks
Job Duties and Responsibilities (Technical and Operational)
1. Responsible for HVM Fab sales activities including revenue commits and delivery, building customer trust and installed base management (escalation, contract performance, CoC and productivity).
2. Provide accurate sales forecasts and update regularly regarding to change of prior plan. Issue quotation, Configuration and NSR (Non-Standard Requirement) for proper configuration and system slotting
3. Developing and executing strategies and actions for account team key application defense and penetration. To gain market share, and profitability.
4. Understanding Internal & External customers' needs and to build a strategic & sustainable relationship with them.
5. Serve as the primary Lam person regarding TSMC product/Business details and explanation, handling appropriate paperwork pertaining to Sales and delivery, and final negotiations.
6. Regular collaboration/coordination with Account's Sales/Process/Service Team in order to review status and plans to ensure an organized and efficient approach to penetration and installed base success to ensure Customer Trust activities.
7. Coordinate specific installation and process acceptance schedules with CSOM for timely system acceptance and manufacturing readiness.